Exam 1: Business Functions and Business Processes
Exam 1: Business Functions and Business Processes37 Questions
Exam 2: The Development of Enterprise Resource Planning Systems74 Questions
Exam 3: Marketing Information Systems and the Sales Order Process52 Questions
Exam 4: Production and Supply Chain Management Information Systems63 Questions
Exam 5: Accounting in Erp Systems68 Questions
Exam 6: Human Resources Processes With ERP29 Questions
Exam 7: Process Modeling, process Improvement, and ERP Implementation20 Questions
Exam 8: ERP and Electronic Commerce40 Questions
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One of the four functional areas of operation is Human Resources (HR).
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(True/False)
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Correct Answer:
True
Give some examples of Marketing and Sales in a small business such as a lemonade stand or some other simple example.
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Correct Answer:
For the most part,this is a cash business and does not require formal record keeping,but you still need to keep track of your customers so that you can send flyers to repeat customers or send occasional thank you notes.Thus,your records must show not only the amount of sales,but also must identify repeat customers.
Product development can be done informally in such a simple business; you gather information about who buys which kind of lemonade and note what customers say about each product.You also analyze historical sales records to spot trends that are not obvious.
Information systems designed so that functional areas share data are called ____________________.
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Correct Answer:
integrated information systems
integrated IS
Which of the following outputs would emerge from the Accounting and Finance functional area?
(Multiple Choice)
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Today's managers are beginning to think in terms of business process.A business process cuts across which functional areas of operation?
(Multiple Choice)
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Which business function is performed by Accounting and Finance?
(Multiple Choice)
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Accounts receivable are recorded by the Human Resources department (HR).
(True/False)
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A shortfall of raw materials is known as a ____________________.
(Short Answer)
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____ results in management overinvesting in extra raw materials
(Multiple Choice)
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The business functions of financial accounting,cost allocation and control,planning and budgeting,and cash-flow management take place in the ____________________ functional area of operation.
(Short Answer)
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To avoid stockouts,manufacturers might carry extra raw materials known as ____________________.
(Short Answer)
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An ____________________ includes the computers,people,procedures,and software that store,organize,and deliver information.
(Short Answer)
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When purchasing a computer,the functional area responsible for technical support is
(Multiple Choice)
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When purchasing a computer,the functional area responsible for handling the financial help for purchasing that computer is
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What departments are involved in the business process of selling a new computer?
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Which of the following is an input to the Marketing and Sales functional area?
(Multiple Choice)
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Information systems that are designed so functional areas share data are called integrated information systems.
(True/False)
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The business process of Cash Flow Management is handled under the Accounting and Finance functional area of operation.
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