Exam 1: Business Functions and Business Processes

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One of the four functional areas of operation is Human Resources (HR).

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True

Give some examples of Marketing and Sales in a small business such as a lemonade stand or some other simple example.

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For the most part,this is a cash business and does not require formal record keeping,but you still need to keep track of your customers so that you can send flyers to repeat customers or send occasional thank you notes.Thus,your records must show not only the amount of sales,but also must identify repeat customers.
Product development can be done informally in such a simple business; you gather information about who buys which kind of lemonade and note what customers say about each product.You also analyze historical sales records to spot trends that are not obvious.

Information systems designed so that functional areas share data are called ____________________.

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integrated information systems
integrated IS

The functional area of Supply Chain Management (SCM)sets prices.

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Which of the following outputs would emerge from the Accounting and Finance functional area?

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Today's managers are beginning to think in terms of business process.A business process cuts across which functional areas of operation?

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Which business function is performed by Accounting and Finance?

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Accounts receivable are recorded by the Human Resources department (HR).

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Describe the material order process in the following figure: Describe the material order process in the following figure:

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A shortfall of raw materials is known as a ____________________.

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____ results in management overinvesting in extra raw materials

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The business functions of financial accounting,cost allocation and control,planning and budgeting,and cash-flow management take place in the ____________________ functional area of operation.

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To avoid stockouts,manufacturers might carry extra raw materials known as ____________________.

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An ____________________ includes the computers,people,procedures,and software that store,organize,and deliver information.

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When purchasing a computer,the functional area responsible for technical support is

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When purchasing a computer,the functional area responsible for handling the financial help for purchasing that computer is

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What departments are involved in the business process of selling a new computer?

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Which of the following is an input to the Marketing and Sales functional area?

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Information systems that are designed so functional areas share data are called integrated information systems.

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The business process of Cash Flow Management is handled under the Accounting and Finance functional area of operation.

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