Exam 1: Operations and Supply Chain Strategy for Competitiveness

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Bartmess and Cerny (1996)identify three elements of a core capability that hinders imitation;which of the following is NOT one of these elements?

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A distinction between normal goods and information/knowledge is that

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Pick any industry with which you are familiar.Name the industry and list its major operations inputs.

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What is the relationship between responsiveness and cost?

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What is required for second-to-market strategy? And why might some firms choose this as opposed to a first-to-market strategy?

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Provide an example of a service that is all or mostly a service with little or no facilitating good.Defend your answer.

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What generally causes disruptions to the supply chain?

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How can a firm control the market when in the maturity stage of the product life cycle?

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________ for a nation is the degree to which it can,under free and fair market conditions,produce goods and services that meet the test of international markets while simultaneously maintaining and expanding the real incomes of its citizens.

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Operations only include those activities associated specifically with the production system.

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Which of the following is NOT a mass customization strategy?

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Which of the following is among the six major elements of a production system? Check all that apply.

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Define the major transformation processes.

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Which of the following is NOT considered a characteristic of a service?

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Quality typically implies reliability.

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In what ways can value be added to an input?

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Give an example of a company or product that uses adaptive customizers.

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The textbook lists ten different dimensions of quality that customers often associate with products and services.Pick any product or service and descript how each dimension applies or does not apply to your selection.

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What are the two trends in the range of accommodation to customers' needs?

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The resource-based view considers the set of resources available to the organization as a secondary driver of the business strategy.

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