Question 1

What is becoming the business information system's global standard?

Accepted Answer

A)  ERP 
B)  SAP 
C)  GDP 
D)  TQM 
E)  ISO 9000 
A)  ERP 
B)  SAP 
C)  GDP 
D)  TQM 
E)  ISO 9000

Question 2

Discuss the benchmarking process.

Accepted Answer

Benchmarking is "the continual process o

Question 3

Among the most important barriers to international trade are the different standards for products and services.

Accepted Answer

A) True 
 B)False

Question 4

Which is the MOST commonly used measure of corporate performance (in terms of profit)?

Accepted Answer

A)  EPS 
B)  ROE 
C)  DPS 
D)  ROI 
E)  ROVA 
A)  EPS 
B)  ROE 
C)  DPS 
D)  ROI 
E)  ROVA

Question 5

The U.S.Navy quip,"What you inspect (or reward)is what you get" reflects

Accepted Answer

A)  behavior substitution. 
B)  suboptimization. 
C)  output control. 
D)  ERP. 
E)  none of the above 
A)  behavior substitution. 
B)  suboptimization. 
C)  output control. 
D)  ERP. 
E)  none of the above

Question 6

All of the following are examples of output controls EXCEPT

Accepted Answer

A)  sales quotas. 
B)  specific cost reduction objectives. 
C)  profit objectives. 
D)  getting to work on time. 
E)  surveys of customer satisfaction. 
A)  sales quotas. 
B)  specific cost reduction objectives. 
C)  profit objectives. 
D)  getting to work on time. 
E)  surveys of customer satisfaction.

Question 7

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Accepted Answer

A) True 
 B)False

Question 8

Unlike ROI,managers cannot manipulate the numbers of EVA.

Accepted Answer

A) True 
 B)False

Question 9

The concept that suggest it makes no sense to reinvent something that someone else is already using is

Accepted Answer

A)  benchmarking. 
B)  ERP. 
C)  RFID. 
D)  TQM. 
E)  MBO. 
A)  benchmarking. 
B)  ERP. 
C)  RFID. 
D)  TQM. 
E)  MBO.

Question 10

Which company experienced a tarnished reputation and scandal after experiencing behavior substitution when employees altered their behavior on the job to fit the reward system?

Accepted Answer

A)  Sears 
B)  J.C. Penney 
C)  Neiman Marcus 
D)  Saks 
E)  Macy's 
A)  Sears 
B)  J.C. Penney 
C)  Neiman Marcus 
D)  Saks 
E)  Macy's

Question 11

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

Accepted Answer

A) True 
 B)False

Question 12

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

Accepted Answer

A)  enterprise resource planning. 
B)  enterprise strategic planning. 
C)  information system planning. 
D)  united resource planning. 
E)  united strategic planning. 
A)  enterprise resource planning. 
B)  enterprise strategic planning. 
C)  information system planning. 
D)  united resource planning. 
E)  united strategic planning.

Question 13

An electronic tagging technology used in a number of companies to improve supply-chain efficiency with contactless communication between devices is

Accepted Answer

A)  RFID. 
B)  ERP. 
C)  MBO. 
D)  TQM. 
E)  ROE. 
A)  RFID. 
B)  ERP. 
C)  MBO. 
D)  TQM. 
E)  ROE.

Question 14

A responsibility center which measures performance in terms of the difference between revenues (which measure production)and expenditures (which measure resources)is a(n)

Accepted Answer

A)  investment center. 
B)  revenue center. 
C)  expense center. 
D)  profit center. 
E)  standard cost center. 
A)  investment center. 
B)  revenue center. 
C)  expense center. 
D)  profit center. 
E)  standard cost center.

Question 15

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

Accepted Answer

A) True 
 B)False

Question 16

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Accepted Answer

A)  10% 
B)  30% 
C)  50% 
D)  65% 
E)  90% 
A)  10% 
B)  30% 
C)  50% 
D)  65% 
E)  90%

Question 17

Benchmarking has been found to produce the best results in companies that are already well managed.

Accepted Answer

A) True 
 B)False

Question 18

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues,costs,and expenses.

Accepted Answer

A) True 
 B)False

Question 19

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

Accepted Answer

A)  0% 
B)  17% 
C)  30% 
D)  47% 
E)  67% 
A)  0% 
B)  17% 
C)  30% 
D)  47% 
E)  67%

Question 20

Which one of the following is not a part of the evaluation and control of performance?

Accepted Answer

A)  Establish corporate strategies. 
B)  Determine what to measure. 
C)  Establish standards for performance. 
D)  Measure actual performance. 
E)  Take corrective actions. 
A)  Establish corporate strategies. 
B)  Determine what to measure. 
C)  Establish standards for performance. 
D)  Measure actual performance. 
E)  Take corrective actions.

What is becoming the business information system's global standard?

Discuss the benchmarking process.

Among the most important barriers to international trade are the different standards for products and services.

Which is the MOST commonly used measure of corporate performance (in terms of profit)?

The U.S.Navy quip,"What you inspect (or reward)is what you get" reflects

All of the following are examples of output controls EXCEPT

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Unlike ROI,managers cannot manipulate the numbers of EVA.

The concept that suggest it makes no sense to reinvent something that someone else is already using is

Which company experienced a tarnished reputation and scandal after experiencing behavior substitution when employees altered their behavior on the job to fit the reward system?

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

An electronic tagging technology used in a number of companies to improve supply-chain efficiency with contactless communication between devices is

A responsibility center which measures performance in terms of the difference between revenues (which measure production)and expenditures (which measure resources)is a(n)

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Benchmarking has been found to produce the best results in companies that are already well managed.

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues,costs,and expenses.

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

Which one of the following is not a part of the evaluation and control of performance?

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters

Exam 12: Evaluation and Control

What is becoming the business information system's global standard?

Discuss the benchmarking process.

Among the most important barriers to international trade are the different standards for products and services.

Which is the MOST commonly used measure of corporate performance (in terms of profit)?

The U.S.Navy quip,"What you inspect (or reward)is what you get" reflects

All of the following are examples of output controls EXCEPT

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Unlike ROI,managers cannot manipulate the numbers of EVA.

The concept that suggest it makes no sense to reinvent something that someone else is already using is

Which company experienced a tarnished reputation and scandal after experiencing behavior substitution when employees altered their behavior on the job to fit the reward system?

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

An electronic tagging technology used in a number of companies to improve supply-chain efficiency with contactless communication between devices is

A responsibility center which measures performance in terms of the difference between revenues (which measure production)and expenditures (which measure resources)is a(n)

ERP software provides instant access to critical information to everyone in the organization from the CEO to the factory floor worker.

A study by Bain & Company revealed what percentage of companies using benchmarking in some manner?

Benchmarking has been found to produce the best results in companies that are already well managed.

One advantage of using ROI is that it is a single comprehensive figure that includes all revenues,costs,and expenses.

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

Which one of the following is not a part of the evaluation and control of performance?

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters