Exam 12: Managing Individuals and a Diverse Workforce

Jacob is a cashier at a large supermarket. He is good-natured and easy to work with. His colleagues find him to be very cooperative. In the context of personalities, Jacob can be described as being _____.

Extraversion is the degree to which someone is not angry, depressed, anxious, emotional, insecure, or excitable.

Which of the following programs seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences instead of punishing them for not achieving specific sex and race ratios in their workforces?

The _____ focuses on bringing different talents and perspectives together to make the best organizational decisions and to produce innovative, competitive products and services.

Wyatt is a user experience designer. He is quiet and shy, tends to keep to himself, and is very focused on his work. He is usually the first person in his team to come up with ideas for new projects. Wyatt's superior prefers working with him on critical projects because he is very good at his job. In the context of personalities, Wyatt can be described as being a(n) _____.

Which of the following is true of diversity?

The women who work at Grant's, a department store, say that they love their job and would not work anywhere else because of the preferential treatment they receive at work. Female employees are valued over male employees at Grant's. This scenario illustrates one of the demerits of implementing _____ in the workplace.

The access and legitimacy paradigm is consistent with achieving organizational plurality.

Frederic owns a successful publishing firm. He feels that his company's success can be attributed to the hard work and dedication with which his employees execute their work. His employees have a good rapport with each other. They always work together and make sure that they get their job done on time. In the given scenario, the good relationship that the employees share displays _____.

Sophia is a manager at a clothing store. Her superiors want to promote her because she is hardworking and responsible. They do not feel the need to constantly check on the store because they know that she is thorough with her work. In the context of personalities, Sophia can be described as being _____.

Which of the following is true of older workers?

Which of the following is a reason for smaller representation of minority groups in management positions?

Zircon is a family-run wedding planning agency. Its employees are carefully recruited based on their personality and beliefs. The agency is able to operate effectively because the employees work together in harmony and share similar values, which are integrated into their work. The employees know that they can speak openly, and their opinions will be heard and valued. In the context of diversity paradigms, the management of Zircon uses the _____.

Kinetic Solutions is a software firm. The management strictly complies with the equal employment opportunity laws. It recruits minorities and women in its workforce, and it advocates equitable treatment of all its employees. The company is regarded as successful as it has a high retention rate of women employees and employees from minority groups. In the context of diversity paradigms, the management of Kinetic Solutions uses the _____.

In which of the following ways can companies ensure that people with disabilities have the same opportunities as everyone else?

Joe is an accountant at Ozone Inc. After suffering a spinal cord injury in a car accident, he is unable to walk and needs assistance in moving around. His company is planning to make arrangements to make the workplace more suitable for his needs. Which of the following arrangements can assist Joe in easy maneuverability in the workplace?

In the context of deep-level diversity, a(n)__________is the tendency to respond to situations and events in a predetermined manner.

According to research results, older workers are more likely to use drugs and alcohol at work.

The government of Montesia is working to change employers' perceptions of older workers and encourage companies to abandon mandatory retirement plans. In the context of dimensions of surface-level diversity, which of the following types of discrimination is the government trying to eliminate in the country?

Diversity cannot exist if organizations don't take purposeful steps to create it.