Question 1

Registry files, if deleted, can be restored from those saved in what folder?

Accepted Answer

A)  c: \Windows\System32\WinBackup 
B)  c: \Windows\System32\Config\RegBack 
C)  c: \Windows\System32\Config\Hive 
D)  c: \Windows\RegBack 
A)  c: \Windows\System32\WinBackup 
B)  c: \Windows\System32\Config\RegBack 
C)  c: \Windows\System32\Config\Hive 
D)  c: \Windows\RegBack B

Question 2

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Accepted Answer

A)  Last Known Good Configuration 
B)  System Restore 
C)  Debugging Mode 
D)  Safe Recovery 
A)  Last Known Good Configuration 
B)  System Restore 
C)  Debugging Mode 
D)  Safe Recovery A

Question 3

Where is the Windows system registry hive?

Accepted Answer

A)  c: \Windows\reg 
B)  c: \Windows\settings\config 
C)  c: \Windows\etc\hive 
D)  c: \Windows\System32\Config 
A)  c: \Windows\reg 
B)  c: \Windows\settings\config 
C)  c: \Windows\etc\hive 
D)  c: \Windows\System32\Config D

Question 4

What events can occur during BootMgr's role in startup? (Choose all that apply.)

Accepted Answer

A)  POST is performed 
B)  MBR program searches for partition table 
C)  the settings in the BCD are read 
D)  Dual-boot menu is displayed 
A)  POST is performed 
B)  MBR program searches for partition table 
C)  the settings in the BCD are read 
D)  Dual-boot menu is displayed

Question 5

What dynamic link library handles low-level hardware details?

Accepted Answer

A)  Ntoskrnl.exe 
B)  Smss.exe 
C)  Hal.dll 
D)  Winlogon.exe 
A)  Ntoskrnl.exe 
B)  Smss.exe 
C)  Hal.dll 
D)  Winlogon.exe

Question 6

Describe the Windows 8 reset ability.

Accepted Answer

You might want to reset a computer when

Question 7

What is Windows RE and how can you use it?

Accepted Answer

Windows RE is normally stored on a hidde

Question 8

What Windows process is responsible for authenticating users?

Accepted Answer

A)  Lsass.exe 
B)  Smss.exe 
C)  Csrss.exe 
D)  Ntoskrnl.exe 
A)  Lsass.exe 
B)  Smss.exe 
C)  Csrss.exe 
D)  Ntoskrnl.exe

Question 9

Matching
Match each item with a statement below.
- in Windows 8/7/Vista, the program responsible for loading Windows.

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 10

A Windows 7 system repair disc can be created using the Backup and Restore utility.

Accepted Answer

A) True 
 B)False

Question 11

What is a typical symptom that might indicate the MBR record is damaged?

Accepted Answer

A)  loud clicking noise 
B)  Invalid partition table error 
C)  RAID not found error message 
D)  Invalid boot disk error 
A)  loud clicking noise 
B)  Invalid partition table error 
C)  RAID not found error message 
D)  Invalid boot disk error

Question 12

Matching
Match each item with a statement below.
- to restart a PC without turning off the power

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 13

Matching
Match each item with a statement below.
- restarts the computer by turning off the power or by pressing the Reset button

Accepted Answer

A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot 
A)  Windows Recovery Environment (R
E)  
B)  Last Known Good Configuration 
C)  POST (power-on self test) 
D)  EFI System Parition (ESP) 
E)  Boot Configuration Data (BC
D)  store
F) soft boot
G) diskpart
H) Windows Boot Manager (BootMgr)
I) cold boot
J) fixboot

Question 14

When would you use the "Enable Low-Resolution Video" option?

Accepted Answer

Use this option when the video settings

Question 15

There is no option for networking access when using Safe Mode.

Accepted Answer

A) True 
 B)False

Question 16

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following text error messages can indicate that BIOS could not find a hard drive? (Choose all that apply).

Accepted Answer

A)  Drive not recognized 
B)  No boot device available 
C)  Hard drive not found 
D)  A disk read error occurred 
A)  Drive not recognized 
B)  No boot device available 
C)  Hard drive not found 
D)  A disk read error occurred

Question 18

What command can be issued within Windows RE to enable networking?

Accepted Answer

A)  ifconfig start 
B)  netconf load 
C)  wpeinit 
D)  netsh if up 
A)  ifconfig start 
B)  netconf load 
C)  wpeinit 
D)  netsh if up

Question 19

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

Accepted Answer

Userinit.exe applies Group Pol

Question 20

What error messages indicate that the MBR sector is damaged, or the active partition is corrupt or missing? (Choose all that apply.)

Accepted Answer

A)  No boot device found 
B)  Error loading operating system 
C)  Missing operating system 
D)  Invalid partition table 
A)  No boot device found 
B)  Error loading operating system 
C)  Missing operating system 
D)  Invalid partition table

Registry files, if deleted, can be restored from those saved in what folder?

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Where is the Windows system registry hive?

What events can occur during BootMgr's role in startup? (Choose all that apply.)

What dynamic link library handles low-level hardware details?

Describe the Windows 8 reset ability.

What is Windows RE and how can you use it?

What Windows process is responsible for authenticating users?

Matching Match each item with a statement below. - in Windows 8/7/Vista, the program responsible for loading Windows.

A Windows 7 system repair disc can be created using the Backup and Restore utility.

What is a typical symptom that might indicate the MBR record is damaged?

Matching Match each item with a statement below. - to restart a PC without turning off the power

Matching Match each item with a statement below. - restarts the computer by turning off the power or by pressing the Reset button

When would you use the "Enable Low-Resolution Video" option?

There is no option for networking access when using Safe Mode.

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Which of the following text error messages can indicate that BIOS could not find a hard drive? (Choose all that apply).

What command can be issued within Windows RE to enable networking?

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

What error messages indicate that the MBR sector is damaged, or the active partition is corrupt or missing? (Choose all that apply.)

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters

Exam 13: Troubleshooting Windows Startup

Registry files, if deleted, can be restored from those saved in what folder?

In Windows 7, what startup option can be used to restore the registry settings from the previous login?

Where is the Windows system registry hive?

What events can occur during BootMgr's role in startup? (Choose all that apply.)

What dynamic link library handles low-level hardware details?

Describe the Windows 8 reset ability.

What is Windows RE and how can you use it?

What Windows process is responsible for authenticating users?

Matching Match each item with a statement below. - in Windows 8/7/Vista, the program responsible for loading Windows.

A Windows 7 system repair disc can be created using the Backup and Restore utility.

What is a typical symptom that might indicate the MBR record is damaged?

Matching Match each item with a statement below. - to restart a PC without turning off the power

Matching Match each item with a statement below. - restarts the computer by turning off the power or by pressing the Reset button

When would you use the "Enable Low-Resolution Video" option?

There is no option for networking access when using Safe Mode.

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Which of the following text error messages can indicate that BIOS could not find a hard drive? (Choose all that apply).

What command can be issued within Windows RE to enable networking?

What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?

What error messages indicate that the MBR sector is damaged, or the active partition is corrupt or missing? (Choose all that apply.)

First Look at Computer Parts and Tools

Working Inside Desktops and Laptops

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Survey of Windows Features and Support Tools

Installing Windows

Supporting I/O Devices

Maintaining Windows

Optimizing Windows

Supporting Customers and Troubleshooting Windows

Connecting To and Setting Up a Network

Supporting Network Hardware

Supporting Mobile Operating Systems

Windows Resources on a Network

Security Strategies

Supporting Printers and Customizing a System

Virtualization, Linux, and Mac OS X

Filters