Exam 5: Supporting the Power System and Troubleshooting Computers
Exam 1: First Look at Computer Parts and Tools50 Questions
Exam 2: Working Inside Desktops and Laptops50 Questions
Exam 3: All About Motherboards50 Questions
Exam 4: Supporting Processors and Upgrading Memory50 Questions
Exam 5: Supporting the Power System and Troubleshooting Computers50 Questions
Exam 6: Supporting Hard Drives and Other Storage Devices51 Questions
Exam 7: Survey of Windows Features and Support Tools50 Questions
Exam 8: Installing Windows50 Questions
Exam 9: Supporting I/O Devices50 Questions
Exam 10: Maintaining Windows50 Questions
Exam 11: Optimizing Windows50 Questions
Exam 12: Supporting Customers and Troubleshooting Windows50 Questions
Exam 13: Troubleshooting Windows Startup50 Questions
Exam 14: Connecting To and Setting Up a Network50 Questions
Exam 15: Supporting Network Hardware50 Questions
Exam 16: Supporting Mobile Operating Systems49 Questions
Exam 17: Windows Resources on a Network50 Questions
Exam 18: Security Strategies50 Questions
Exam 19: Supporting Printers and Customizing a System50 Questions
Exam 20: Virtualization, Linux, and Mac OS X50 Questions
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Matching
Match each item with a statement below.
- Windows errors that are caused by problems with devices, device drivers, or a corrupted Windows installation
Free
(Multiple Choice)
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Correct Answer:
B
Matching
Match each item with a statement below.
- a power supply with a second +12v rail
Free
(Multiple Choice)
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Correct Answer:
E
What is the purpose of a chassis air guide (CAG)?
Free
(Essay)
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Correct Answer:
Intel and AMD both recommend a chassis air guide (CAG) as part of the case design. This air guide is a round air duct that helps to pull and direct fresh air from outside the case to the cooler and processor. The guide should reach inside the case very close to the cooler, but not touch it. Intel recommends the clearance be no greater than 20 mm and no less than 12 mm. If the guide obstructs the cooler, you can remove the guide, but optimum airflow will not be achieved.
A clicking noise coming from a system could indicate that a hard drive is failing.
(True/False)
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A cooler with heat pipes, which contain a small amount of liquid that becomes a vapor when heated, allowing heat to be drawn away from the CPU without the use of a fan is known by what two terms?
(Multiple Choice)
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If you suspect your system is overheating, how can you determine the CPU temperature?
(Multiple Choice)
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Matching
Match each item with a statement below.
- the technology most commonly used by battery packs
(Multiple Choice)
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Matching
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- a round air duct that helps direct air to the processor
(Multiple Choice)
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What are three questions you might want to ask a user when he brings a computer problem to you?
(Essay)
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What is a typical sign that a capacitor is bad or has failed?
(Multiple Choice)
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Matching
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- a tool in Windows 8/7/Vista that tests memory
(Multiple Choice)
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What Intel socket recommends the use of a liquid cooling system?
(Multiple Choice)
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Matching
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- indicates that the system is waiting for a response from a program or device
(Multiple Choice)
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Which of the following is NOT a solution to an overheating problem?
(Multiple Choice)
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Which of the following protects your computer from brownouts or sags?
(Multiple Choice)
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To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay.
(True/False)
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What should you do if the system continually reboots and you can't read the error message produced on a blue screen?
(Multiple Choice)
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