Exam 10: Group Leadership and Problem Solving

Someone who notices when a group is becoming stressed out either with one another or with the task at hand and finds a way to mend communication or lighten the mood is a(n)_______.

When someone maintains neutrality in order to keep discussion focused on issues and not personalities,this person is acting as a _______.

After a meeting,a group leader should _______.

Those who provide content for discussion are called information or opinion givers.

Kwan creates a 16-slide PowerPoint presentation with bullet points and graphs that illustrates his group's progress.He posts it on a webpage that all project members and managers can access.Kwan's document is called _______.

What role do you find yourself performing most often in groups? Why do you perform this role so often? What do you offer your groups when you perform this role? What does performing this role keep you from being able to do in the groups of which you are a member?

Which of the following is a criteria that can be used to determine whether a group decision was a good one?

Preparing for a meeting _______.

The person in a group who says,"We need to consider how this information affects the outcome,so can you explain it a little more?" is behaving as _______.

A group member who keeps meetings moving to fit a given time-frame is acting as a _______.

Statements such as "I've heard five comments in favor of this proposal and three against.Are we ready to take a vote?" are made to _______.

A sorority house's roof needs repaired,and the sorority members must find a way to fix it.Identify each of the problem-solving steps your book lists and suggest an example of something the sorority members could do in each step to solve this problem.

Statements such as "We've spoken on this topic for ten minutes.We have five more minutes to discuss it before we have to move on to the next agenda item" are made to _______.

_______ will arise as-needed to help the group meet challenges it faces.

Describe the five shared leadership responsibilities as they are outlined in the text.Why is it important that everyone take part in the leadership of the group? Have you been in a group where someone refused to take responsibility for their part of leading the group? What happened?

Before starting a major section of a project,Aja types up a one-page report that summarizes the issue,major information about it,her group's plan,and their rationale for doing what they plan to do.She prints the document and gives it to her boss.This document is called _______.

Phyllis emails her group to let them know she found the "perfect space" for their next meeting.She is acting as the _______.

Which of the following statements about maintenance roles is accurate?

Before a meeting,a group leader should do all of the following except _______.

Effective groups periodically stop and evaluate how their interactions are affecting what they are accomplishing.