Question 1

A work group team is _________________________________.

Accepted Answer

A)  a collection of three or more people formed to work together 
B)  usually an unproductive and unfocused collection of individuals 
C)  non goal-oriented 
D)  a group that contains the optimum number of diverse members 
A)  a collection of three or more people formed to work together 
B)  usually an unproductive and unfocused collection of individuals 
C)  non goal-oriented 
D)  a group that contains the optimum number of diverse members

Question 2

Members accept standard practices established by the group and provide positive and constructive feedback to each other during the ____

Accepted Answer

A)  performing stage 
B)  storming stage 
C)  norming stage 
D)  forming stage 
A)  performing stage 
B)  storming stage 
C)  norming stage 
D)  forming stage

Question 3

Which of the following statements about support groups is accurate?

Accepted Answer

A)  Having group goals is the most important thing. 
B)  These groups center around a shared hobby. 
C)  Members must feel safe do disclose personal information. 
D)  They do not have group goals. 
A)  Having group goals is the most important thing. 
B)  These groups center around a shared hobby. 
C)  Members must feel safe do disclose personal information. 
D)  They do not have group goals.

Question 4

Effective work group goals __________________________________.

Accepted Answer

A)  do not need to be discussed for clarity 
B)  motivate a group to work toward its achievement 
C)  are always acceptable and consistent 
D)  require members to go beyond normal achievements 
A)  do not need to be discussed for clarity 
B)  motivate a group to work toward its achievement 
C)  are always acceptable and consistent 
D)  require members to go beyond normal achievements

Question 5

Disagreements between people are usually not present in the ____ stage because members like to appear flexible during this stage of group development.

Accepted Answer

A)  norming 
B)  storming 
C)  adjourning 
D)  forming 
A)  norming 
B)  storming 
C)  adjourning 
D)  forming

Question 6

A family can be a group.

Accepted Answer

A) True 
 B)False

Question 7

Groupthink _________________________________.

Accepted Answer

A)  is what happens when a group comes to consensus on an issue 
B)  results from active listening skills 
C)  is the deterioration of mental efficiency that results from in-group pressure to agree with the group 
D)  none of these 
A)  is what happens when a group comes to consensus on an issue 
B)  results from active listening skills 
C)  is the deterioration of mental efficiency that results from in-group pressure to agree with the group 
D)  none of these

Question 8

Cohesiveness is more likely to develop in groups in which ____________________________.

Accepted Answer

A)  there is mandatory membership 
B)  the membership is heterogeneous 
C)  members are attracted to its purpose 
D)  none of these 
A)  there is mandatory membership 
B)  the membership is heterogeneous 
C)  members are attracted to its purpose 
D)  none of these

Question 9

Norms that evolve informally are different than ground rules because ___________________.

Accepted Answer

A)  informal norms are easier to enforce 
B)  informal norms evolve during the beginning stages of a group's formation 
C)  informal norms may never actually be discussed by the group. 
D)  informal norms include ground rules 
A)  informal norms are easier to enforce 
B)  informal norms evolve during the beginning stages of a group's formation 
C)  informal norms may never actually be discussed by the group. 
D)  informal norms include ground rules

Question 10

Which of these is an example of a service group?

Accepted Answer

A)  a basketball team 
B)  a group building a Habitat for Humanity house 
C)  a design team redecorating a home 
D)  a project group designing a new ad for Nike 
A)  a basketball team 
B)  a group building a Habitat for Humanity house 
C)  a design team redecorating a home 
D)  a project group designing a new ad for Nike

Question 11

Which of the following statements about social friendships groups is accurate?

Accepted Answer

A)  They are not as important as work groups. 
B)  They are more task-oriented than work groups. 
C)  They fulfill our need to belong. 
D)  They are not really groups. 
A)  They are not as important as work groups. 
B)  They are more task-oriented than work groups. 
C)  They fulfill our need to belong. 
D)  They are not really groups.

Question 12

Which of the following is not a good way to improve virtual group communication?

Accepted Answer

A)  Create regular opportunities to evaluate the technology and its use. 
B)  Create opportunities to meet outside the virtual environment. 
C)  Use as many digital communication mediums as possible. 
D)  Create opportunities for members to become acquainted as the group is forming. 
A)  Create regular opportunities to evaluate the technology and its use. 
B)  Create opportunities to meet outside the virtual environment. 
C)  Use as many digital communication mediums as possible. 
D)  Create opportunities for members to become acquainted as the group is forming.

Question 13

Which of these is a quality all effective groups should have?

Accepted Answer

A)  Storming 
B)  Groupthink 
C)  Cohesiveness 
D)  Homoegeneity 
A)  Storming 
B)  Groupthink 
C)  Cohesiveness 
D)  Homoegeneity

Question 14

A(n) ____ group is a group that forms out of a shared hobby, concern, or activity.

Accepted Answer

A)  service 
B)  action 
C)  interest 
D)  work 
A)  service 
B)  action 
C)  interest 
D)  work

Question 15

Synergy is ______________________________________________________________.

Accepted Answer

A)  the combination of factual factors that create less energy than was initially predicted 
B)  the multiplying force of a group of individuals working together. 
C)  the contextual situation that allows for group dynamics 
D)  an over-reliance on group norms 
A)  the combination of factual factors that create less energy than was initially predicted 
B)  the multiplying force of a group of individuals working together. 
C)  the contextual situation that allows for group dynamics 
D)  an over-reliance on group norms

Question 16

Which of the following statements about interdependence in groups is accurate?

Accepted Answer

A)  Interdependence is unhealthy for groups. 
B)  Interdependence is healthy for groups. 
C)  Interdependence does not occur frequently in work groups. 
D)  Interdependence does not occur frequently in families. 
A)  Interdependence is unhealthy for groups. 
B)  Interdependence is healthy for groups. 
C)  Interdependence does not occur frequently in work groups. 
D)  Interdependence does not occur frequently in families.

Question 17

Which of the following statements about group norms is accurate?

Accepted Answer

A)  They develop only through formal processes. 
B)  They are determined by the group leader. 
C)  Adhering to them is healthy for a group. 
D)  They impede group progress 
A)  They develop only through formal processes. 
B)  They are determined by the group leader. 
C)  Adhering to them is healthy for a group. 
D)  They impede group progress

Question 18

During the _____ stage of group development, members are concerned with fitting in:

Accepted Answer

A)  norming 
B)  storming 
C)  performing 
D)  forming 
A)  norming 
B)  storming 
C)  performing 
D)  forming

Question 19

Define synergy. Then, give an example of a time that you experienced synergy in a group. Based on what you know about group cohesiveness and group effectiveness, describe why you think this group was able to achieve synergy. Be sure to use at least three terms from the text in your answer.

Accepted Answer

Synergy is the concept of the combined e

Question 20

Some groups formulate ____, prescribed behaviors designed to help the group meet its goals and conduct its conversations.

Accepted Answer

A)  synergy 
B)  virtual groups 
C)  team-building activities 
D)  ground rules 
A)  synergy 
B)  virtual groups 
C)  team-building activities 
D)  ground rules

A work group team is _________________________________.

Members accept standard practices established by the group and provide positive and constructive feedback to each other during the ____

Which of the following statements about support groups is accurate?

Effective work group goals __________________________________.

Disagreements between people are usually not present in the ____ stage because members like to appear flexible during this stage of group development.

A family can be a group.

Groupthink _________________________________.

Cohesiveness is more likely to develop in groups in which ____________________________.

Norms that evolve informally are different than ground rules because ___________________.

Which of these is an example of a service group?

Which of the following statements about social friendships groups is accurate?

Which of the following is not a good way to improve virtual group communication?

Which of these is a quality all effective groups should have?

A(n) ____ group is a group that forms out of a shared hobby, concern, or activity.

Synergy is ______________________________________________________________.

Which of the following statements about interdependence in groups is accurate?

Which of the following statements about group norms is accurate?

During the _____ stage of group development, members are concerned with fitting in:

Define synergy. Then, give an example of a time that you experienced synergy in a group. Based on what you know about group cohesiveness and group effectiveness, describe why you think this group was able to achieve synergy. Be sure to use at least three terms from the text in your answer.

Some groups formulate ____, prescribed behaviors designed to help the group meet its goals and conduct its conversations.

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Interpersonal Communication

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Appendix- Interviewing

Filters

Exam 9: Communicating in Groups

A work group team is _________________________________.

Members accept standard practices established by the group and provide positive and constructive feedback to each other during the ____

Which of the following statements about support groups is accurate?

Effective work group goals __________________________________.

Disagreements between people are usually not present in the ____ stage because members like to appear flexible during this stage of group development.

A family can be a group.

Groupthink _________________________________.

Cohesiveness is more likely to develop in groups in which ____________________________.

Norms that evolve informally are different than ground rules because ___________________.

Which of these is an example of a service group?

Which of the following statements about social friendships groups is accurate?

Which of the following is not a good way to improve virtual group communication?

Which of these is a quality all effective groups should have?

A(n) ____ group is a group that forms out of a shared hobby, concern, or activity.

Synergy is ______________________________________________________________.

Which of the following statements about interdependence in groups is accurate?

Which of the following statements about group norms is accurate?

During the _____ stage of group development, members are concerned with fitting in:

Define synergy. Then, give an example of a time that you experienced synergy in a group. Based on what you know about group cohesiveness and group effectiveness, describe why you think this group was able to achieve synergy. Be sure to use at least three terms from the text in your answer.

Some groups formulate ____, prescribed behaviors designed to help the group meet its goals and conduct its conversations.

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Interpersonal Communication

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Appendix- Interviewing

Filters