Question 1

Which of the following is an example of netiquette?

Accepted Answer

A) Being respectful 
B) Rejecting the usage of emoticons 
C) Typing elaborate messages 
D) Checking e-mail during a meeting 
A) Being respectful 
B) Rejecting the usage of emoticons 
C) Typing elaborate messages 
D) Checking e-mail during a meeting A

Question 2

At Draymer Industries, the members of the data analytics team are based in different countries.They usually meet online to communicate about their work process.In this case, which of the following is true?

Accepted Answer

A) They are immune from any pseudo-conflict. 
B) They can communicate more effectively than in a face-to-face group. 
C) They will find difficulty in catching the subtle meaning of members' messages. 
D) They are unlikely to face issue-related group conflicts. 
A) They are immune from any pseudo-conflict. 
B) They can communicate more effectively than in a face-to-face group. 
C) They will find difficulty in catching the subtle meaning of members' messages. 
D) They are unlikely to face issue-related group conflicts. C

Question 3

A(n) _____ is a collection of three or more people formed to solve a problem.

Accepted Answer

A) support group 
B) work group 
C) social group 
D) interest group 
A) support group 
B) work group 
C) social group 
D) interest group B

Question 4

Group norms are always productive.

Accepted Answer

A) True 
 B)False

Question 5

A(n) _____ refers to future state of affairs desired by enough members to motivate the group to work toward its achievement.

Accepted Answer

A) work group team goal 
B) support group team goal 
C) social group team goal 
D) interest group team goal 
A) work group team goal 
B) support group team goal 
C) social group team goal 
D) interest group team goal

Question 6

Cohesiveness is more likely to develop in groups:

Accepted Answer

A) in which there is mandatory membership. 
B) in which the members are prescribed individual roles. 
C) in which members are attracted to its purpose. 
D) which are not goal oriented. 
A) in which there is mandatory membership. 
B) in which the members are prescribed individual roles. 
C) in which members are attracted to its purpose. 
D) which are not goal oriented.

Question 7

Which of the following is a characteristic of the performing stage of group development?

Accepted Answer

A) Members revisit the earlier stages of group development like forming and storming. 
B) Conversations at this stage are focused on sharing task-related information and problem solving. 
C) A group experiences groupthink during this stage. 
D) Disagreements between members are unresolved and unacknowledged during this stage. 
A) Members revisit the earlier stages of group development like forming and storming. 
B) Conversations at this stage are focused on sharing task-related information and problem solving. 
C) A group experiences groupthink during this stage. 
D) Disagreements between members are unresolved and unacknowledged during this stage.

Question 8

_________ can be best defined as prescribed behaviors designed to help a group meet its goals and conduct its conversations.

Accepted Answer

A) Group expectations 
B) Values 
C) Norms 
D) Ground rules 
A) Group expectations 
B) Values 
C) Norms 
D) Ground rules

Question 9

Explain the three kinds of group conflicts and ways to overcome them.

Accepted Answer

Just as conflict is inevitable in interp

Question 10

Which of the following statements is true of the goals of healthy groups?

Accepted Answer

A) They have goals that are usually very profitable. 
B) They can be fulfilled easily and with minimal effort. 
C) They are accomplished through ethical and legal behavior. 
D) They benefit the group members rather than the society. 
A) They have goals that are usually very profitable. 
B) They can be fulfilled easily and with minimal effort. 
C) They are accomplished through ethical and legal behavior. 
D) They benefit the group members rather than the society.

Question 11

A(n) _________ is a collection of about three to 20 people who feel a sense of belonging and attempt to influence each other to accomplish a common purpose.

Accepted Answer

A) group 
B) crowd 
C) organization 
D) mob 
A) group 
B) crowd 
C) organization 
D) mob

Question 12

_________ refers to a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform.

Accepted Answer

A) Storming 
B) Transforming 
C) Evaluating 
D) Groupthink 
A) Storming 
B) Transforming 
C) Evaluating 
D) Groupthink

Question 13

Which of the following statements is true of accountability in healthy groups?

Accepted Answer

A) The penalty for violation of group norms is the same for all norms. 
B) Upon violation of group norms, newcomers to a group are punished more severely than the veterans in the group. 
C) Severity of penalty is determined by the number of times the group norms were violated. 
D) Members with a higher status in the group can escape from the penalty of violation of group norms. 
A) The penalty for violation of group norms is the same for all norms. 
B) Upon violation of group norms, newcomers to a group are punished more severely than the veterans in the group. 
C) Severity of penalty is determined by the number of times the group norms were violated. 
D) Members with a higher status in the group can escape from the penalty of violation of group norms.

Question 14

The sales team at Rue and West Bros., a logistic company, has successfully met its target for profits specified last year.Upon its success, the CEO of the company set new targets for the sales team in the coming financial year.In this scenario, the sales team will move to the _____ stage of group development.

Accepted Answer

A) storming 
B) performing 
C) adjourning 
D) transforming 
A) storming 
B) performing 
C) adjourning 
D) transforming

Question 15

Discuss virtual groups and how communication takes place in virtual groups.

Accepted Answer

Until recently, group communication occu

Question 16

Groups that experience conflicts but fail to manage it effectively are likely to engage in groupthink.

Accepted Answer

A) True 
 B)False

Question 17

Explain accountability as a characteristic of healthy groups.

Accepted Answer

Accountability means all group members a

Question 18

_____ is the multiplying force of a group of individuals working together that results in a combined effort greater than any of the parts.

Accepted Answer

A) Storming 
B) Coaction 
C) Alliance 
D) Synergy 
A) Storming 
B) Coaction 
C) Alliance 
D) Synergy

Question 19

The purpose of team-building activities is to establish group norms and ground rules in a group.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is true of service groups?

Accepted Answer

A) Service groups are usually not goal-oriented. 
B) The size of a service group is limited to five members. 
C) Group members in service groups are encouraged to share personal information. 
D) Service groups are voluntary and task-oriented. 
A) Service groups are usually not goal-oriented. 
B) The size of a service group is limited to five members. 
C) Group members in service groups are encouraged to share personal information. 
D) Service groups are voluntary and task-oriented.

Which of the following is an example of netiquette?

At Draymer Industries, the members of the data analytics team are based in different countries.They usually meet online to communicate about their work process.In this case, which of the following is true?

A(n) _____ is a collection of three or more people formed to solve a problem.

Group norms are always productive.

A(n) _____ refers to future state of affairs desired by enough members to motivate the group to work toward its achievement.

Cohesiveness is more likely to develop in groups:

Which of the following is a characteristic of the performing stage of group development?

_________ can be best defined as prescribed behaviors designed to help a group meet its goals and conduct its conversations.

Explain the three kinds of group conflicts and ways to overcome them.

Which of the following statements is true of the goals of healthy groups?

A(n) _________ is a collection of about three to 20 people who feel a sense of belonging and attempt to influence each other to accomplish a common purpose.

_________ refers to a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform.

Which of the following statements is true of accountability in healthy groups?

Discuss virtual groups and how communication takes place in virtual groups.

Groups that experience conflicts but fail to manage it effectively are likely to engage in groupthink.

Explain accountability as a characteristic of healthy groups.

_____ is the multiplying force of a group of individuals working together that results in a combined effort greater than any of the parts.

The purpose of team-building activities is to establish group norms and ground rules in a group.

Which of the following statements is true of service groups?

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Interpersonal Communication

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Filters

Exam 9: Communicating in Groups

Which of the following is an example of netiquette?

At Draymer Industries, the members of the data analytics team are based in different countries.They usually meet online to communicate about their work process.In this case, which of the following is true?

A(n) _____ is a collection of three or more people formed to solve a problem.

Group norms are always productive.

A(n) _____ refers to future state of affairs desired by enough members to motivate the group to work toward its achievement.

Cohesiveness is more likely to develop in groups:

Which of the following is a characteristic of the performing stage of group development?

_________ can be best defined as prescribed behaviors designed to help a group meet its goals and conduct its conversations.

Explain the three kinds of group conflicts and ways to overcome them.

Which of the following statements is true of the goals of healthy groups?

A(n) _________ is a collection of about three to 20 people who feel a sense of belonging and attempt to influence each other to accomplish a common purpose.

_________ refers to a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform.

Which of the following statements is true of accountability in healthy groups?

Discuss virtual groups and how communication takes place in virtual groups.

Groups that experience conflicts but fail to manage it effectively are likely to engage in groupthink.

Explain accountability as a characteristic of healthy groups.

_____ is the multiplying force of a group of individuals working together that results in a combined effort greater than any of the parts.

The purpose of team-building activities is to establish group norms and ground rules in a group.

Which of the following statements is true of service groups?

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Interpersonal Communication

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Filters