Exam 10: Performance Management and Appraisal

Companies must only use multisource feedback primarily as an administrative tool.

Which of the following is true of the administrative and developmental roles of performance appraisals?

_____ is a technique for distributing ratings that are generated with any of the other appraisal methods and comparing the ratings of people in a work group.

_____ is a series of activities designed to ensure that the organization gets the performance it needs from its employees.

With the ranking method, the ratings of employees' performance are distributed along a bell-shaped curve.

One concern of multisource rating is that those peers who rate poor-performing coworkers tend to inflate the ratings so that the peers themselves can get higher overall evaluation results in return.

The _____ occurs when a low rating on one characteristic leads to an overall low rating.

The administrative role of performance appraisals often creates stress for managers doing the appraisals and the employees being evaluated, because the rater is placed in the role of judge.

_____ is the most widely used means of rating employees.

Which of the following is typically a responsibility of managers in performance appraisals?

Describe graphic rating scale.

The _____ occurs when a rater scores an employee high on all job criteria because of performance in one area.

Which of the following is true of performance standards?

In the _____ method, the manager keeps a written record of both highly favorable and unfavorable actions performed by an employee during the entire rating period.

The _____ allows the rater to mark an employee's performance on a continuum indicating low to high levels of a particular characteristic.

Which of the following belongs to the behavioral dimensions in graphic rating scales?

_____ can help make a manager more responsive toward employees.

The use of _____ can cause rater error because the form might not accurately reflect the relative importance of certain job characteristics, and some factors might need to be added to the ratings for one employee, while others might need to be dropped.

Describe performance-focused organizational cultures.

The _____ method lists the individuals being rated from highest to lowest based on their performance levels and relative contributions.