Question 1

Conflict rituals

Accepted Answer

A) ​are always damaging. 
B) ​should be replaced with compromise. 
C) ​most often involve avoidance by both of the participants in the conflict. 
D) ​become problems when they are seen as the only way to resolve problems. 
E) ​are defined as ways partners use guilt and intimidation to fight dirty. 
A) ​are always damaging. 
B) ​should be replaced with compromise. 
C) ​most often involve avoidance by both of the participants in the conflict. 
D) ​become problems when they are seen as the only way to resolve problems. 
E) ​are defined as ways partners use guilt and intimidation to fight dirty. D

Question 2

Avoidance is never an effective conflict style to choose.

Accepted Answer

A) True 
 B)False  False

Question 3

Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?​

Accepted Answer

A) ​complementary 
B) ​symmetrical 
C) ​tangential 
D) ​conditional 
E) ​None of these answers are correct 
A) ​complementary 
B) ​symmetrical 
C) ​tangential 
D) ​conditional 
E) ​None of these answers are correct B

Question 4

When unhappy couples argue, they​

Accepted Answer

A) ​use evaluative "you" language. 
B) ​ignore each other's nonverbal relational messages. 
C) ​have minimal empathy for the other. 
D) ​are not problem-oriented. 
E) ​All of these answers are correct. 
A) ​use evaluative "you" language. 
B) ​ignore each other's nonverbal relational messages. 
C) ​have minimal empathy for the other. 
D) ​are not problem-oriented. 
E) ​All of these answers are correct.

Question 5

Which of the following strategies is not recommend as a way to manage workplace bullying?​

Accepted Answer

A) ​Reframe your thinking. 
B) ​Negotiate with the offender. 
C) ​Appeal to a third party. 
D) ​Back off. 
E) ​All of the above are recommended strategies. 
A) ​Reframe your thinking. 
B) ​Negotiate with the offender. 
C) ​Appeal to a third party. 
D) ​Back off. 
E) ​All of the above are recommended strategies.

Question 6

Your text states that compromise hardly deserves the positive image it seems to carry.Describe a time when you compromised to settle a conflict.Did your experience present a more negative or more positive outcome? What is your view of compromise as a conflict resolution outcome?​

Accepted Answer

I can think of a time when I compromised

Question 7

Conflict rituals

Accepted Answer

A) ​are always damaging. 
B) ​should be replaced with compromise. 
C) ​most often involve avoidance by both of the participants in the conflict. 
D) ​become problems when they are seen as the only way to resolve problems. 
E) ​are defined as ways partners use guilt and intimidation to fight dirty. 
A) ​are always damaging. 
B) ​should be replaced with compromise. 
C) ​most often involve avoidance by both of the participants in the conflict. 
D) ​become problems when they are seen as the only way to resolve problems. 
E) ​are defined as ways partners use guilt and intimidation to fight dirty.

Question 8

Lack of time for yourself and others is a common source of conflict in relationships.

Accepted Answer

A) True 
 B)False

Question 9

Win-win problem solving is seldom used because

Accepted Answer

A) ​there is a lack of awareness of it. 
B) ​emotional reflexes prevent constructive solutions. 
C) ​it requires both persons' cooperation. 
D) ​win-win problem solving is actually the most used problem-solving style of all. 
E) ​a, b, and c are correct. 
A) ​there is a lack of awareness of it. 
B) ​emotional reflexes prevent constructive solutions. 
C) ​it requires both persons' cooperation. 
D) ​win-win problem solving is actually the most used problem-solving style of all. 
E) ​a, b, and c are correct.

Question 10

A full-fledged conflict will not occur unless the individuals involved try to prevent one another from achieving their goals.

Accepted Answer

A) True 
 B)False

Question 11

You and your partner's pattern of managing disagreements that repeats itself over time is called your

Accepted Answer

A) ​relational conflict style. 
B) ​cognitive dissonance pattern. 
C) ​"Vesuvius." 
D) ​assertive message format. 
A) ​relational conflict style. 
B) ​cognitive dissonance pattern. 
C) ​"Vesuvius." 
D) ​assertive message format.

Question 12

In high-context, collectivist countries, avoidance and accommodation are considered positive, appropriate ways to handle conflict.

Accepted Answer

A) True 
 B)False

Question 13

Avoiding is sometimes an appropriate style to choose when

Accepted Answer

A) ​the issue is temporary or minor. 
B) ​speaking up might cause physical harm. 
C) ​the relationship isn't worth the effort. 
D) ​a and b are correct. 
E) ​All of these answers are correct. 
A) ​the issue is temporary or minor. 
B) ​speaking up might cause physical harm. 
C) ​the relationship isn't worth the effort. 
D) ​a and b are correct. 
E) ​All of these answers are correct.

Question 14

"In order for there to be winners, there have to be losers." Discuss this statement by examining an interpersonal conflict in which you have been involved.

Accepted Answer

I disagree with the statement that in or

Question 15

When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren't able or willing to express directly, they are engaging in what psychologist George Bach calls ​

Accepted Answer

A) ​defense arousal. 
B) ​nonverbal conflict. 
C) ​pseudo-messages. 
D) ​crazymaking. 
E) ​one-up conflict resolution. 
A) ​defense arousal. 
B) ​nonverbal conflict. 
C) ​pseudo-messages. 
D) ​crazymaking. 
E) ​one-up conflict resolution.

Question 16

At which step in the win-win, collaborative process would brainstorming be appropriate?​

Accepted Answer

A) ​Identify your problem and unmet needs. 
B) ​Negotiate a solution. 
C) ​Make a date. 
D) ​Describe your problem and needs. 
E) ​Consider your partner's point of view. 
A) ​Identify your problem and unmet needs. 
B) ​Negotiate a solution. 
C) ​Make a date. 
D) ​Describe your problem and needs. 
E) ​Consider your partner's point of view.

Question 17

When this person's partner brings up a problem, she pretends to be busy with the laundry.

Accepted Answer

A) ​mind reader 
B) ​crisis tickler 
C) ​guilt maker 
D) ​pseudoaccommodator 
E) ​avoider 
A) ​mind reader 
B) ​crisis tickler 
C) ​guilt maker 
D) ​pseudoaccommodator 
E) ​avoider

Question 18

Research has shown that strong marriages manage conflict in constructive ways.

Accepted Answer

A) True 
 B)False

Question 19

This person almost brings what's bothering him to the surface, but never quite comes out and expresses himself.

Accepted Answer

A) ​mind reader 
B) ​crisis tickler 
C) ​guilt maker 
D) ​pseudoaccommodator 
E) ​avoider 
A) ​mind reader 
B) ​crisis tickler 
C) ​guilt maker 
D) ​pseudoaccommodator 
E) ​avoider

Question 20

In order to decide which conflict style you should use, you should consider

Accepted Answer

A) ​the situation. 
B) ​the other person. 
C) ​your goals. 
D) ​the relationship. 
E) ​All of these answers are correct. 
A) ​the situation. 
B) ​the other person. 
C) ​your goals. 
D) ​the relationship. 
E) ​All of these answers are correct.

Conflict rituals

Avoidance is never an effective conflict style to choose.

Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?

When unhappy couples argue, they

Which of the following strategies is not recommend as a way to manage workplace bullying?

Your text states that compromise hardly deserves the positive image it seems to carry.Describe a time when you compromised to settle a conflict.Did your experience present a more negative or more positive outcome? What is your view of compromise as a conflict resolution outcome?

Conflict rituals

Lack of time for yourself and others is a common source of conflict in relationships.

Win-win problem solving is seldom used because

A full-fledged conflict will not occur unless the individuals involved try to prevent one another from achieving their goals.

You and your partner's pattern of managing disagreements that repeats itself over time is called your

In high-context, collectivist countries, avoidance and accommodation are considered positive, appropriate ways to handle conflict.

Avoiding is sometimes an appropriate style to choose when

"In order for there to be winners, there have to be losers." Discuss this statement by examining an interpersonal conflict in which you have been involved.

When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren't able or willing to express directly, they are engaging in what psychologist George Bach calls

At which step in the win-win, collaborative process would brainstorming be appropriate?

When this person's partner brings up a problem, she pretends to be busy with the laundry.

Research has shown that strong marriages manage conflict in constructive ways.

This person almost brings what's bothering him to the surface, but never quite comes out and expresses himself.

In order to decide which conflict style you should use, you should consider

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Filters

Exam 12: Managing Interpersonal Conflicts

Conflict rituals

Avoidance is never an effective conflict style to choose.

Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?​

When unhappy couples argue, they​

Which of the following strategies is not recommend as a way to manage workplace bullying?​

Your text states that compromise hardly deserves the positive image it seems to carry.Describe a time when you compromised to settle a conflict.Did your experience present a more negative or more positive outcome? What is your view of compromise as a conflict resolution outcome?​

Conflict rituals

Lack of time for yourself and others is a common source of conflict in relationships.

Win-win problem solving is seldom used because

A full-fledged conflict will not occur unless the individuals involved try to prevent one another from achieving their goals.

You and your partner's pattern of managing disagreements that repeats itself over time is called your

In high-context, collectivist countries, avoidance and accommodation are considered positive, appropriate ways to handle conflict.

Avoiding is sometimes an appropriate style to choose when

"In order for there to be winners, there have to be losers." Discuss this statement by examining an interpersonal conflict in which you have been involved.

When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren't able or willing to express directly, they are engaging in what psychologist George Bach calls ​

At which step in the win-win, collaborative process would brainstorming be appropriate?​

When this person's partner brings up a problem, she pretends to be busy with the laundry.

Research has shown that strong marriages manage conflict in constructive ways.

This person almost brings what's bothering him to the surface, but never quite comes out and expresses himself.

In order to decide which conflict style you should use, you should consider

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Filters

Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?

When unhappy couples argue, they

Which of the following strategies is not recommend as a way to manage workplace bullying?

Your text states that compromise hardly deserves the positive image it seems to carry.Describe a time when you compromised to settle a conflict.Did your experience present a more negative or more positive outcome? What is your view of compromise as a conflict resolution outcome?

When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren't able or willing to express directly, they are engaging in what psychologist George Bach calls

At which step in the win-win, collaborative process would brainstorming be appropriate?