Question 1

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Accepted Answer

A) True 
 B)False  True

Question 2

Constructive criticism is a kind of listening response that falls into the category termed

Accepted Answer

A) ​advising. 
B) ​judging. 
C) ​analyzing. 
D) ​supporting. 
E) ​questioning. 
A) ​advising. 
B) ​judging. 
C) ​analyzing. 
D) ​supporting. 
E) ​questioning. B

Question 3

The advantage of paraphrasing to help is that

Accepted Answer

A) ​you can help the problem-holder to sort out the problem. 
B) ​you can suggest the solution that's best for your partner. 
C) ​you can point out your partner's good ideas. 
D) ​you can share your own experiences and ideas. 
E) ​All of these answers are correct. 
A) ​you can help the problem-holder to sort out the problem. 
B) ​you can suggest the solution that's best for your partner. 
C) ​you can point out your partner's good ideas. 
D) ​you can share your own experiences and ideas. 
E) ​All of these answers are correct. A

Question 4

I think that the reason you're so confused is that you're trying to make everyone else happy and forgetting your own happiness." This statement is what type of listening response?

Accepted Answer

A) ​supporting 
B) ​advising 
C) ​questioning 
D) ​paraphrasing 
E) ​analyzing 
A) ​supporting 
B) ​advising 
C) ​questioning 
D) ​paraphrasing 
E) ​analyzing

Question 5

According to your text, advice is

Accepted Answer

A) ​only to be used when paraphrasing fails. 
B) ​helpful when it is correct or accurate. 
C) ​best when preceded by your analysis of a situation. 
D) ​actually unhelpful at least as often as it is helpful. 
E) ​less helpful than either supporting or judging response styles. 
A) ​only to be used when paraphrasing fails. 
B) ​helpful when it is correct or accurate. 
C) ​best when preceded by your analysis of a situation. 
D) ​actually unhelpful at least as often as it is helpful. 
E) ​less helpful than either supporting or judging response styles.

Question 6

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

Accepted Answer

A) ​"You're confused because there are as many reasons to stay as there are to leave, right?" 
B) ​"Which alternative sounds best to you?" 
C) ​"When you're this confused, it's best to go with your heart." 
D) ​"You do sound mixed up.Maybe you ought to hold off making a decision for a while." 
E) ​"Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening." 
A) ​"You're confused because there are as many reasons to stay as there are to leave, right?" 
B) ​"Which alternative sounds best to you?" 
C) ​"When you're this confused, it's best to go with your heart." 
D) ​"You do sound mixed up.Maybe you ought to hold off making a decision for a while." 
E) ​"Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening."

Question 7

According to research, most listeners retain 70 percent of a message for several weeks.

Accepted Answer

A) True 
 B)False

Question 8

Since paraphrasing may not always be accurate, speaking tentatively allows the other person to make a correction.

Accepted Answer

A) True 
 B)False

Question 9

The process of using questioning and paraphrasing messages is a type of

Accepted Answer

A) ​linear communication. 
B) ​insensitive listening. 
C) ​selective perception. 
D) ​defensive behavior. 
E) ​perception checking. 
A) ​linear communication. 
B) ​insensitive listening. 
C) ​selective perception. 
D) ​defensive behavior. 
E) ​perception checking.

Question 10

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Accepted Answer

A) True 
 B)False

Question 11

Chapter Seven lists seven different types of listening responses.Imagine a speaker says the following remarks to you.Write seven responses to this situation-an example of prompting, questioning, paraphrasing, supporting, analyzing, advising, and judging."This woman at work never speaks to me.I mean, I come in and say something like, 'Hi, how are you?' and she just stares at me.Rude, right? How can a person just ignore someone?"​

Accepted Answer

Prompting: "That sounds frustrating. Can

Question 12

Interruptions are one characteristic of stage-hogging.

Accepted Answer

A) True 
 B)False

Question 13

Because prompting involves using silences, it is not classified as a listening response.

Accepted Answer

A) True 
 B)False

Question 14

You should do more paraphrasing than any other type of listening.

Accepted Answer

A) True 
 B)False

Question 15

Your text provides a number of reasons for why we don't listen better.Discuss each one of them and then identify/explain one or two that are main reasons for why you don't listen better.

Accepted Answer

There are several reasons mentioned in t

Question 16

Hearing occurs when the brain reconstructs electrochemical impulses into a representation of the original sound and then gives them meaning.

Accepted Answer

A) True 
 B)False

Question 17

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?​

Accepted Answer

A) ​We speak at nearly the same rate we are able to listen. 
B) ​We can listen 4-6 times faster than an average person speaks. 
C) ​We are able to speak 2 times faster than an average person can listen. 
D) ​We are able to listen slightly faster than an average person speaks. 
E) ​We can listen twice as fast as an average person speaks. 
A) ​We speak at nearly the same rate we are able to listen. 
B) ​We can listen 4-6 times faster than an average person speaks. 
C) ​We are able to speak 2 times faster than an average person can listen. 
D) ​We are able to listen slightly faster than an average person speaks. 
E) ​We can listen twice as fast as an average person speaks.

Question 18

"I think you're doing a terrific job."

Accepted Answer

A) ​paraphrasing 
B) ​judging 
C) ​supporting 
D) ​advising 
E) ​analyzing 
A) ​paraphrasing 
B) ​judging 
C) ​supporting 
D) ​advising 
E) ​analyzing

Question 19

Even if you give accurate advice to a person, that advice may not be helpful.

Accepted Answer

A) True 
 B)False

Question 20

In your own words, describe what paraphrasing is and how it is used to help others solve their problems.Use real or hypothetical examples and concrete language to explain and illustrate your answer.

Accepted Answer

Paraphrasing is the act of rephrasing or

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Constructive criticism is a kind of listening response that falls into the category termed

The advantage of paraphrasing to help is that

I think that the reason you're so confused is that you're trying to make everyone else happy and forgetting your own happiness." This statement is what type of listening response?

According to your text, advice is

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

According to research, most listeners retain 70 percent of a message for several weeks.

Since paraphrasing may not always be accurate, speaking tentatively allows the other person to make a correction.

The process of using questioning and paraphrasing messages is a type of

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Interruptions are one characteristic of stage-hogging.

Because prompting involves using silences, it is not classified as a listening response.

You should do more paraphrasing than any other type of listening.

Your text provides a number of reasons for why we don't listen better.Discuss each one of them and then identify/explain one or two that are main reasons for why you don't listen better.

Hearing occurs when the brain reconstructs electrochemical impulses into a representation of the original sound and then gives them meaning.

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?

"I think you're doing a terrific job."

Even if you give accurate advice to a person, that advice may not be helpful.

In your own words, describe what paraphrasing is and how it is used to help others solve their problems.Use real or hypothetical examples and concrete language to explain and illustrate your answer.

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 8: Listening

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Constructive criticism is a kind of listening response that falls into the category termed

The advantage of paraphrasing to help is that

I think that the reason you're so confused is that you're trying to make everyone else happy and forgetting your own happiness." This statement is what type of listening response?

According to your text, advice is

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

According to research, most listeners retain 70 percent of a message for several weeks.

Since paraphrasing may not always be accurate, speaking tentatively allows the other person to make a correction.

The process of using questioning and paraphrasing messages is a type of

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Interruptions are one characteristic of stage-hogging.

Because prompting involves using silences, it is not classified as a listening response.

You should do more paraphrasing than any other type of listening.

Your text provides a number of reasons for why we don't listen better.Discuss each one of them and then identify/explain one or two that are main reasons for why you don't listen better.

Hearing occurs when the brain reconstructs electrochemical impulses into a representation of the original sound and then gives them meaning.

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?​

"I think you're doing a terrific job."

Even if you give accurate advice to a person, that advice may not be helpful.

In your own words, describe what paraphrasing is and how it is used to help others solve their problems.Use real or hypothetical examples and concrete language to explain and illustrate your answer.

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?