Exam 1: Introduction to Electronic Commerce

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B2B electronic commerce is sometimes called ____________________.

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e-procurement
e procurement

List the primary and support activities that are implemented in strategic business unit value chains.

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For each business unit, the primary activities are as follows:
1)identify customers,
2)design,
3)purchase materials and supplies,
4)manufacture product or create service,
5)market and sell,
6)deliver, and
7)provide after-sale service and support.The support activities include:
1)finance and administration,
2)human resources, and
3)technology development.

Software translation is also referred to as ____________________ translation.

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machine

A(n)____________________ unit is an autonomous part of a company that is large enough to manage itself but small enough to respond quickly to changes in its business environment.

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One force driving the growth in global online sales to consumers is the ever-increasing number of people who have access to ____.

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In a ____, companies coordinate their strategies, resources, and skill sets by forming long-term, stable relationships with other companies and individuals based on shared purposes.

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Strategic partnerships occurring between or among companies operating on the Internet are called ____.

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SWOT is the acronym for ____.

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Most economists agree that markets are weak and ineffective mechanisms for allocating scarce resources.

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In the mid-1990s, ____ used a SWOT analysis to create a business strategy that helped it become a strong competitor in its industry value chain.

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The term ____________________ refers to the theft of musical artists' intellectual property.

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The legal environment in which electronic commerce is conducted is full of clear and concise laws.

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Economists use a formal definition of market that includes two conditions: first, the potential sellers of a good come into contact with potential buyers and second, that a medium of exchange is available.

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A ____ is a way of organizing the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.

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A(n)____ is a specific collection of business processes used to identify customers, market to those customers, and generate sales to those customers.

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Internet ____________________ includes the computers and software connected to the Internet and the communications networks over which the message packets travel.

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Companies with established reputations in the physical world often create ____________________ by ensuring that customers know who they are.

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____ are the total of all costs that a buyer and a seller incur as they gather information and negotiate a purchase-and-sale transaction.

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One significant component of ____ can be the investment a seller makes in equipment or in the hiring of skilled employees to supply the product or service to the buyer.

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A(n)____ is a set of processes that combine to yield a profit.

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