Exam 1: Introduction to Electronic Commerce
Exam 1: Introduction to Electronic Commerce80 Questions
Exam 2: Technology Infrastructure: the Internet and the World Wide Web80 Questions
Exam 3: Selling on the Web80 Questions
Exam 4: Marketing on the Web80 Questions
Exam 5: Business-To-Business Activities: Improving Efficiency and Reducing Costs80 Questions
Exam 6: Social Networking, Mobile Commerce, and Online Auctions80 Questions
Exam 7: The Environment of Electronic Commerce: Legal, Ethical, and Tax Issues80 Questions
Exam 8: Web Server Hardware and Software80 Questions
Exam 9: Electronic Commerce Software80 Questions
Exam 10: Electronic Commerce Security80 Questions
Exam 11: Payment Systems for Electronic Commerce80 Questions
Exam 12: Planning for Electronic Commerce80 Questions
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B2B electronic commerce is sometimes called ____________________.
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(Short Answer)
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Correct Answer:
e-procurement
e procurement
List the primary and support activities that are implemented in strategic business unit value chains.
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(Essay)
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Correct Answer:
For each business unit, the primary activities are as follows:
1)identify customers,
2)design,
3)purchase materials and supplies,
4)manufacture product or create service,
5)market and sell,
6)deliver, and
7)provide after-sale service and support.The support activities include:
1)finance and administration,
2)human resources, and
3)technology development.
Software translation is also referred to as ____________________ translation.
Free
(Short Answer)
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Correct Answer:
machine
A(n)____________________ unit is an autonomous part of a company that is large enough to manage itself but small enough to respond quickly to changes in its business environment.
(Short Answer)
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One force driving the growth in global online sales to consumers is the ever-increasing number of people who have access to ____.
(Multiple Choice)
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In a ____, companies coordinate their strategies, resources, and skill sets by forming long-term, stable relationships with other companies and individuals based on shared purposes.
(Multiple Choice)
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Strategic partnerships occurring between or among companies operating on the Internet are called ____.
(Multiple Choice)
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Most economists agree that markets are weak and ineffective mechanisms for allocating scarce resources.
(True/False)
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In the mid-1990s, ____ used a SWOT analysis to create a business strategy that helped it become a strong competitor in its industry value chain.
(Multiple Choice)
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The term ____________________ refers to the theft of musical artists' intellectual property.
(Short Answer)
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The legal environment in which electronic commerce is conducted is full of clear and concise laws.
(True/False)
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Economists use a formal definition of market that includes two conditions: first, the potential sellers of a good come into contact with potential buyers and second, that a medium of exchange is available.
(True/False)
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A ____ is a way of organizing the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.
(Multiple Choice)
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A(n)____ is a specific collection of business processes used to identify customers, market to those customers, and generate sales to those customers.
(Multiple Choice)
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Internet ____________________ includes the computers and software connected to the Internet and the communications networks over which the message packets travel.
(Short Answer)
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Companies with established reputations in the physical world often create ____________________ by ensuring that customers know who they are.
(Short Answer)
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____ are the total of all costs that a buyer and a seller incur as they gather information and negotiate a purchase-and-sale transaction.
(Multiple Choice)
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One significant component of ____ can be the investment a seller makes in equipment or in the hiring of skilled employees to supply the product or service to the buyer.
(Multiple Choice)
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A(n)____ is a set of processes that combine to yield a profit.
(Multiple Choice)
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