Exam 9: Building Effective Teams and Teamwork

Research indicates that team composition has as much influence on team effectiveness as the leadership skills displayed by a team leader.

This is your first meeting with your team.What should you do?

If your team's development was in the storming stage,which of the following behaviors would you most likely see?

Which did the Xerox Corporation do when it implemented hierarchial family teams?

Your best friend in another department remarks that the team members in her group are very self-consciousness.Also,she indicates that she has yet to speak up in the meetings.What stage is her group most likely at?

Sponsoring team members' ideas,orchestrating their implementation,and fostering extraordinary performance are needed from the team leaders.You are at what stage of team development?

As a leader of a team,skills on how to manage conflict would be extremely useful in the storming stage of team development.

Mini-Case: The Student Group.You are a member of a student group.Your team members are Morgan,Patti,Jessie,and George.As Morgan looks at you she states,"I like your idea about a skit for our class presentation and believe ..." "A skit!!" yells George."Are you kidding? This idea is as dumb as your last one." Looking at you,George continues,"look,if you want to be an actor go take drama,this is management!" "Look,George,we don't need that kind of attitude," Patti noted."A skit," ponders Jessie,"well,do you think it is practical?" -Identify the role and type of role that each team member is playing in the case of the student group.Don't forget to include your role.

A vision statement containing the following language,"We are all part of a journey to create an extraordinary corporation ...we want to be the catalyst for discovering new ways for people to do things," would be most appealing to team members from countries where which culture is predominate?

What is the role called that helps the team accomplish its objectives?

Which does an Everest goal require?

The phrase,"Do as I say,not as I do," will work for which stage of team development?

Explain the principles that have been found to be effective in providing feedback to others.

During what stage of team development is the main challenge to create a cohesive unit?

Explain the two critical aspects related to effective team leadership.How might a leader develop these skills?

Two critical aspects of team leadership are developing credibility and influence among team members and establishing a motivating vision and goals for the team.

One of the crucial responsibilities of a team leader in the norming stage of team development is to help team members establish expectations.

As a new team leader,Vanessa engages in frequent checking (asking questions of team members to determine levels of agreement,obstacles,dissatisfactions,and needs)with her team members.This is likely to result in enhancing her credibility.

"You are completely naive," is more effective feedback than "Your comments are not on the topic."

Explain briefly the task-facilitating roles that can enhance team performance.