Question 1

One of the main reasons employees do not report observed misconduct is

Accepted Answer

A) apathy. 
B) most employees do not observe any misconduct. 
C) fear of retaliation. 
D) laws and regulations do not protect employees. 
E) hotlines do not work well. 
A) apathy. 
B) most employees do not observe any misconduct. 
C) fear of retaliation. 
D) laws and regulations do not protect employees. 
E) hotlines do not work well. C

Question 2

Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.

Accepted Answer

A) stock market 
B) board of directors 
C) middle managers 
D) customers 
E) stakeholders 
A) stock market 
B) board of directors 
C) middle managers 
D) customers 
E) stakeholders B

Question 3

Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation. Is one better than the other at maintaining an ethical organization?

Accepted Answer

Research into compliance- and values-based approaches reveals that both types of programs can interact or work toward the same end, but a values orientation has the added benefit of sparking ethical reasoning among employees. Values-based programs increase employees' awareness of ethics at work, integrity, willingness to deliver information to supervisors, use of reporting mechanisms, and perception that ethical decisions are being made. Compliance-based programs are linked to employees' awareness of ethical risks at work and a clear understanding of rules and expectations that facilitates decision making. In the final analysis, both orientations can be used to help employeesand managers; however, a values-based program is the foundation of an organizational ethical culture.

Question 4

Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?

Accepted Answer

A) Sarbanes-Oxley Act 
B) Robinson-Patman Act 
C) Ethics Officer Responsibility Act 
D) Sherman Antitrust Act 
E) Enron Financial Responsibility Act 
A) Sarbanes-Oxley Act 
B) Robinson-Patman Act 
C) Ethics Officer Responsibility Act 
D) Sherman Antitrust Act 
E) Enron Financial Responsibility Act

Question 5

Top managers tend to focus on _____ because their jobs and personal identity are often connected to quarterly returns.

Accepted Answer

A) financial performance 
B) employee satisfaction 
C) ethical performance 
D) the board of directors' recommendations 
E) adherence to the code of conduct 
A) financial performance 
B) employee satisfaction 
C) ethical performance 
D) the board of directors' recommendations 
E) adherence to the code of conduct

Question 6

At the heart of the Federal Sentencing Guidelines for Organizations is a

Accepted Answer

A) "tit-for-tat" philosophy that punishes wrongdoing. 
B) foundation based on the Golden Rule philosophy. 
C) Iron Fist philosophy that severely punishes wrongdoing. 
D) carrot-and-stick philosophy that rewards efforts to improve ethics. 
E) utilitarian philosophy of the greatest good for the greatest number. 
A) "tit-for-tat" philosophy that punishes wrongdoing. 
B) foundation based on the Golden Rule philosophy. 
C) Iron Fist philosophy that severely punishes wrongdoing. 
D) carrot-and-stick philosophy that rewards efforts to improve ethics. 
E) utilitarian philosophy of the greatest good for the greatest number.

Question 7

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

Accepted Answer

A) Conduct orientation 
B) Values orientation 
C) Coercive orientation 
D) Obedience orientation 
E) Compliance orientation 
A) Conduct orientation 
B) Values orientation 
C) Coercive orientation 
D) Obedience orientation 
E) Compliance orientation

Question 8

Which of the following is true about a compliance orientation?

Accepted Answer

A) Employees are more likely to accept a compliance orientation over a values orientation. 
B) A compliance orientation is superior to a values orientation. 
C) A compliance orientation can aid in organizational ethical decision making. 
D) The most successful companies have adopted a compliance orientation. 
E) The use of legal terms, statutes, and contracts teach employees the rules and penalties for noncompliance. 
A) Employees are more likely to accept a compliance orientation over a values orientation. 
B) A compliance orientation is superior to a values orientation. 
C) A compliance orientation can aid in organizational ethical decision making. 
D) The most successful companies have adopted a compliance orientation. 
E) The use of legal terms, statutes, and contracts teach employees the rules and penalties for noncompliance.

Question 9

Which of the following statements about codes of conduct is false?

Accepted Answer

A) They are formal statements of what an organization expects of its employees. 
B) They address every ethical issue that an employee may face. 
C) They help employees determine what behaviors are acceptable. 
D) They provide rules and guidelines for employees to follow. 
E) They should be specific enough to be reasonably capable of preventing misconduct. 
A) They are formal statements of what an organization expects of its employees. 
B) They address every ethical issue that an employee may face. 
C) They help employees determine what behaviors are acceptable. 
D) They provide rules and guidelines for employees to follow. 
E) They should be specific enough to be reasonably capable of preventing misconduct.

Question 10

Because a corporation can be considered a moral agent, it is therefore

Accepted Answer

A) obligated to perform philanthropic responsibilities. 
B) required to have an ethics officer. 
C) responsible to society for its actions. 
D) required to adopt moral philosophies. 
E) willing to act ethically. 
A) obligated to perform philanthropic responsibilities. 
B) required to have an ethics officer. 
C) responsible to society for its actions. 
D) required to adopt moral philosophies. 
E) willing to act ethically.

Question 11

The best way to develop an ethical corporate culture is to provide character education to existing employees or hire employees with good character and sensitize them to ethical issues.​

Accepted Answer

A) True 
 B)False

Question 12

With regard to ethics, training and communication initiatives should reflect

Accepted Answer

A) the structure of the board of directors. 
B) the organization's stock performance. 
C) the organization's size. 
D) the unique characteristics of an organization. 
E) the self-interest of the CEO. 
A) the structure of the board of directors. 
B) the organization's stock performance. 
C) the organization's size. 
D) the unique characteristics of an organization. 
E) the self-interest of the CEO.

Question 13

_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.

Accepted Answer

A) Mission statements 
B) Codes of conduct 
C) Policies on confidentiality 
D) Environmental policies 
E) The Federal Sentencing Guidelines for Organizations 
A) Mission statements 
B) Codes of conduct 
C) Policies on confidentiality 
D) Environmental policies 
E) The Federal Sentencing Guidelines for Organizations

Question 14

What is especially useful for monitoring and enforcing ethical performance?

Accepted Answer

A) The existence of an internal system to report misconduct 
B) Observing the ethical behavior of a manager 
C) Developing industry benchmarks for acceptable behavior 
D) External evaluations of ethical behavior 
E) The use of regulatory agencies to police behavior 
A) The existence of an internal system to report misconduct 
B) Observing the ethical behavior of a manager 
C) Developing industry benchmarks for acceptable behavior 
D) External evaluations of ethical behavior 
E) The use of regulatory agencies to police behavior

Question 15

Which of the following is an advantage of a values-based ethics program over a compliance-based one?

Accepted Answer

A) Employees learn to make decisions based on values such as fairness, compassion, respect, and transparency. 
B) Diverse employees no longer have differing values. 
C) It requires employees to identify with and commit to specific required conduct. 
D) A values orientation uses legal terms, statutes, and contracts that teach employees the rules and penalties for noncompliance. 
E) Unlike values-based programs, compliance-based programs cannot prevent misconduct. 
A) Employees learn to make decisions based on values such as fairness, compassion, respect, and transparency. 
B) Diverse employees no longer have differing values. 
C) It requires employees to identify with and commit to specific required conduct. 
D) A values orientation uses legal terms, statutes, and contracts that teach employees the rules and penalties for noncompliance. 
E) Unlike values-based programs, compliance-based programs cannot prevent misconduct.

Question 16

Which of the following is a common mistake made in implementing an ethics program?

Accepted Answer

A) Setting specific program objectives 
B) Developing materials that are not understandable by the average employee 
C) Adapting a firm's ethics program to its international operations 
D) Allowing lower-level employees to make ethical decisions 
E) Having one person take responsibility for implementing the ethics program 
A) Setting specific program objectives 
B) Developing materials that are not understandable by the average employee 
C) Adapting a firm's ethics program to its international operations 
D) Allowing lower-level employees to make ethical decisions 
E) Having one person take responsibility for implementing the ethics program

Question 17

____ serve as a central contact point where critical comments, dilemmas, and advice can be assigned to the person most appropriate for handling a specific case.

Accepted Answer

A) Training programs 
B) Mission statements 
C) Codes of conduct 
D) Hotlines 
E) Boards of directors 
A) Training programs 
B) Mission statements 
C) Codes of conduct 
D) Hotlines 
E) Boards of directors

Question 18

How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

Accepted Answer

Many feel "hands on" training when emplo

Question 19

What is one of the responsibilities of an ethics officer?

Accepted Answer

A) Prosecuting illegal activities 
B) Signing off on financial documents 
C) Monitoring and auditing ethical conduct 
D) Conducting employee performance evaluations 
E) Answering the ethics hotline 
A) Prosecuting illegal activities 
B) Signing off on financial documents 
C) Monitoring and auditing ethical conduct 
D) Conducting employee performance evaluations 
E) Answering the ethics hotline

Question 20

The ​most effective hotlines operate on an anonymous basis and are supported 24 hours a day, 365 days a year.

Accepted Answer

A) True 
 B)False

One of the main reasons employees do not report observed misconduct is

Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.

Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation. Is one better than the other at maintaining an ethical organization?

Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?

Top managers tend to focus on _____ because their jobs and personal identity are often connected to quarterly returns.

At the heart of the Federal Sentencing Guidelines for Organizations is a

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

Which of the following is true about a compliance orientation?

Which of the following statements about codes of conduct is false?

Because a corporation can be considered a moral agent, it is therefore

The best way to develop an ethical corporate culture is to provide character education to existing employees or hire employees with good character and sensitize them to ethical issues.

With regard to ethics, training and communication initiatives should reflect

_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.

What is especially useful for monitoring and enforcing ethical performance?

Which of the following is an advantage of a values-based ethics program over a compliance-based one?

Which of the following is a common mistake made in implementing an ethics program?

____ serve as a central contact point where critical comments, dilemmas, and advice can be assigned to the person most appropriate for handling a specific case.

How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

What is one of the responsibilities of an ethics officer?

The most effective hotlines operate on an anonymous basis and are supported 24 hours a day, 365 days a year.

The Importance of Business Ethics

Stakeholder Relationships, Social Responsibility, and Corporate Governance

Emerging Business Ethics Issues

The Institutionalization of Business Ethics

Ethical Decision Making

Individual Factors: Moral Philosophies and Values

Organizational Factors: the Role of Ethical Culture and Relationships

Managing and Controlling Ethics Programs

Globalization of Ethical Decision Making

Ethical Leadership

Sustainability: Ethical and Social Responsibility Dimensions

Filters

Exam 8: Developing an Effective Ethics Program

One of the main reasons employees do not report observed misconduct is

Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.

Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation. Is one better than the other at maintaining an ethical organization?

Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?

Top managers tend to focus on _____ because their jobs and personal identity are often connected to quarterly returns.

At the heart of the Federal Sentencing Guidelines for Organizations is a

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

Which of the following is true about a compliance orientation?

Which of the following statements about codes of conduct is false?

Because a corporation can be considered a moral agent, it is therefore

The best way to develop an ethical corporate culture is to provide character education to existing employees or hire employees with good character and sensitize them to ethical issues.​

With regard to ethics, training and communication initiatives should reflect

_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.

What is especially useful for monitoring and enforcing ethical performance?

Which of the following is an advantage of a values-based ethics program over a compliance-based one?

Which of the following is a common mistake made in implementing an ethics program?

____ serve as a central contact point where critical comments, dilemmas, and advice can be assigned to the person most appropriate for handling a specific case.

How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

What is one of the responsibilities of an ethics officer?

The ​most effective hotlines operate on an anonymous basis and are supported 24 hours a day, 365 days a year.

The Importance of Business Ethics

Stakeholder Relationships, Social Responsibility, and Corporate Governance

Emerging Business Ethics Issues

The Institutionalization of Business Ethics

Ethical Decision Making

Individual Factors: Moral Philosophies and Values

Organizational Factors: the Role of Ethical Culture and Relationships

Managing and Controlling Ethics Programs

Globalization of Ethical Decision Making

Ethical Leadership

Sustainability: Ethical and Social Responsibility Dimensions

Filters

The best way to develop an ethical corporate culture is to provide character education to existing employees or hire employees with good character and sensitize them to ethical issues.

The most effective hotlines operate on an anonymous basis and are supported 24 hours a day, 365 days a year.