Exam 9: Managing and Controlling Ethics Programs

Six Sigma is a methodology designed to manage process variations that cause defects and to systematically work toward managing variation to eliminate those defects. ​

Explain the benefits and risks of ethics auditing.

Having the results of an ethics audit verified by an independent party is the second step in the ethics-auditing process.​

Which of the following hasa significant impact on the success of an ethics program?

Under the _____, CEOs and CFOs may be criminally prosecuted if they knowingly certify misleading financial statements.

The process of verifying the results of an audit should involve standard procedures that control the _____ of the information.

Compare and contrast ethics auditing and financial auditing. How can the tools of financial auditing be applied to ethics audits?

How can companies secure stakeholder input during an ethics audit? Why is it important to do so?

While social reports often discuss issues related to a firm's performance in the four dimensions of social responsibility, as well as to specific social responsibility and ethical issues, ethics audits have a narrower focus on assessing and reporting on a firm's performance in terms of

Shared values among employees are the glue of successful management. ​

When The Gap posts the results of its ethics audit on its website, it is engaged in which of the following steps of the ethics auditing process?

Independent verification of the ethics audit is important because it lends the report

What are the three triple bottom line factors incorporated into the Global Reporting Initiative framework?

_________ include management's commitment to the ethics program and the methods or system for ethics evaluation.

Which of the following statements about ethics audits is false?

_____ are a primary stakeholder group and should be included in the ethics-auditing process because their loyalty determines an organization's success.

Any attempt to verify outcomes and to compare them with standards can be considered a(n) _____ activity, although many smaller firms do not use this word.

Two useful indicators for assessing employee issues are

A(n) _____ is a tool that companies can employ to identify and measure their ethical commitment to stakeholders.

Which of the following is not a phase of escalation during an ethical disaster?