Question 1

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

Accepted Answer

A)  poor sampling of question material 
B)  inconsistent testing conditions 
C)  failure to predict job performance 
D)  differences in the test-taker 
A)  poor sampling of question material 
B)  inconsistent testing conditions 
C)  failure to predict job performance 
D)  differences in the test-taker C

Question 2

What is the first step in conducting an effective interview?

Accepted Answer

A)  studying the job description 
B)  asking situational questions 
C)  conducting a background check 
D)  establishing rapport with candidates 
A)  studying the job description 
B)  asking situational questions 
C)  conducting a background check 
D)  establishing rapport with candidates A

Question 3

A ________ is a simulation in which candidates perform realistic tasks in hypothetical situations and receive scores based on their performance.

Accepted Answer

A)  work sampling event 
B)  video-based situational 
C)  miniature job evaluation 
D)  management assessment center 
A)  work sampling event 
B)  video-based situational 
C)  miniature job evaluation 
D)  management assessment center D

Question 4

Which term refers to sifting through large amounts of employee information to find patterns and identify traits that correlate with performance?

Accepted Answer

A)  data mining 
B)  talent management 
C)  succession planning 
D)  workforce screening 
A)  data mining 
B)  talent management 
C)  succession planning 
D)  workforce screening

Question 5

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

Accepted Answer

A) True 
 B)False

Question 6

For over 40 years,Golden Creamery has been mixing up fresh,gourmet ice cream for customers.The company originated in Dallas and now boasts stores in 35 states.The business has primarily expanded by selling franchises to qualified candidates.Golden Creamery executives realize that the firm's success depends upon the success of each franchise.In the past,each individual franchise owner determined the best method for screening applicants.However,as the firm grows,Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests. Which of the following questions is most relevant to Golden Creamery's decision to implement preemployment testing for all franchises?

Accepted Answer

A)  What is the best way for Golden Creamery to recruit both hourly and salaried employees? 
B)  How does testing correlate with Golden Creamery's mission and vision statements? 
C)  How will Golden Creamery ensure the confidentiality of an applicant's test results? 
D)  Should Golden Creamery use internal or external sources for job candidates? 
A)  What is the best way for Golden Creamery to recruit both hourly and salaried employees? 
B)  How does testing correlate with Golden Creamery's mission and vision statements? 
C)  How will Golden Creamery ensure the confidentiality of an applicant's test results? 
D)  Should Golden Creamery use internal or external sources for job candidates?

Question 7

The validation of tests used as employment screening tools will most likely be conducted by the HR manager and line supervisor.

Accepted Answer

A) True 
 B)False

Question 8

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last 2 years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped. Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Accepted Answer

A)  How do you handle sellers who believe their home is more valuable than it really is? 
B)  What are the loan options you would suggest for first-time home buyers? 
C)  What is the most frustrating aspect of being a realtor? 
D)  What motivated you to become a real estate agent? 
A)  How do you handle sellers who believe their home is more valuable than it really is? 
B)  What are the loan options you would suggest for first-time home buyers? 
C)  What is the most frustrating aspect of being a realtor? 
D)  What motivated you to become a real estate agent?

Question 9

Which question below is an example of a behavioral question?

Accepted Answer

A)  "What would you do if you were asked a question during a sales presentation for which you did not know the answer?" 
B)  "What factors do you consider before underwriting an insurance policy for a new client?" 
C)  "What is your attitude about working with a sales team instead of independently?" 
D)  "Can you tell me about a time when you solved a really difficult problem?" 
A)  "What would you do if you were asked a question during a sales presentation for which you did not know the answer?" 
B)  "What factors do you consider before underwriting an insurance policy for a new client?" 
C)  "What is your attitude about working with a sales team instead of independently?" 
D)  "Can you tell me about a time when you solved a really difficult problem?"

Question 10

Which of the following statements is representative of what might be asked in a situational interview?

Accepted Answer

A)  "Tell me about a time you showed leadership in a difficult situation." 
B)  "How have you handled ethical dilemmas in the past?" 
C)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
D)  "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation." 
A)  "Tell me about a time you showed leadership in a difficult situation." 
B)  "How have you handled ethical dilemmas in the past?" 
C)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
D)  "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation."

Question 11

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Accepted Answer

A)  asking the candidate questions that require yes or no answers 
B)  showing courtesy and friendliness towards the candidate 
C)  scheduling a private room for the interview 
D)  taking brief notes during the interview 
A)  asking the candidate questions that require yes or no answers 
B)  showing courtesy and friendliness towards the candidate 
C)  scheduling a private room for the interview 
D)  taking brief notes during the interview

Question 12

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

Accepted Answer

A)  valid 
B)  invalid 
C)  reliable 
D)  unreliable 
A)  valid 
B)  invalid 
C)  reliable 
D)  unreliable

Question 13

What are some of the problems and issues associated with drug testing employees and job applicants? What is your opinion on workplace drug testing?

Accepted Answer

Drug testing is problematical.Breathalyz

Question 14

Employers are allowed to conduct background investigations and reference checks to verify a candidate's ________.

Accepted Answer

A)  age 
B)  marital status 
C)  military discharge status 
D)  health and disability issues 
A)  age 
B)  marital status 
C)  military discharge status 
D)  health and disability issues

Question 15

Equivalent form estimates compare test scores from the same test administered at two points in time to determine test equivalence.

Accepted Answer

A) True 
 B)False

Question 16

The first step in the validation process is ________.

Accepted Answer

A)  creating a test battery 
B)  analyzing the job 
C)  administering tests 
D)  cross-validating 
A)  creating a test battery 
B)  analyzing the job 
C)  administering tests 
D)  cross-validating

Question 17

Graphology,a tool for assessing basic personality traits,is also called ________.

Accepted Answer

A)  numerology 
B)  astrology 
C)  handwriting analysis 
D)  polygraph output assessment 
A)  numerology 
B)  astrology 
C)  handwriting analysis 
D)  polygraph output assessment

Question 18

In one study,traits that characterize highly engaged employees include agreeableness,emotional stability,achievement orientation,and neuroticism.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT a "big five" personality dimension?

Accepted Answer

A)  introversion 
B)  agreeableness 
C)  conscientiousness 
D)  emotional stability 
A)  introversion 
B)  agreeableness 
C)  conscientiousness 
D)  emotional stability

Question 20

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of faculty members who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

Accepted Answer

A)  serial 
B)  panel 
C)  sequential 
D)  mass 
A)  serial 
B)  panel 
C)  sequential 
D)  mass

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

What is the first step in conducting an effective interview?

A ________ is a simulation in which candidates perform realistic tasks in hypothetical situations and receive scores based on their performance.

Which term refers to sifting through large amounts of employee information to find patterns and identify traits that correlate with performance?

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

The validation of tests used as employment screening tools will most likely be conducted by the HR manager and line supervisor.

Which question below is an example of a behavioral question?

Which of the following statements is representative of what might be asked in a situational interview?

All of the following are guidelines for conducting an effective interview EXCEPT ________.

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

What are some of the problems and issues associated with drug testing employees and job applicants? What is your opinion on workplace drug testing?

Employers are allowed to conduct background investigations and reference checks to verify a candidate's ________.

Equivalent form estimates compare test scores from the same test administered at two points in time to determine test equivalence.

The first step in the validation process is ________.

Graphology,a tool for assessing basic personality traits,is also called ________.

In one study,traits that characterize highly engaged employees include agreeableness,emotional stability,achievement orientation,and neuroticism.

Which of the following is NOT a "big five" personality dimension?

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of faculty members who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

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Exam 6: Selecting Employees

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

What is the first step in conducting an effective interview?

A ________ is a simulation in which candidates perform realistic tasks in hypothetical situations and receive scores based on their performance.

Which term refers to sifting through large amounts of employee information to find patterns and identify traits that correlate with performance?

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

The validation of tests used as employment screening tools will most likely be conducted by the HR manager and line supervisor.

Which question below is an example of a behavioral question?

Which of the following statements is representative of what might be asked in a situational interview?

All of the following are guidelines for conducting an effective interview EXCEPT ________.

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

What are some of the problems and issues associated with drug testing employees and job applicants? What is your opinion on workplace drug testing?

Employers are allowed to conduct background investigations and reference checks to verify a candidate's ________.

Equivalent form estimates compare test scores from the same test administered at two points in time to determine test equivalence.

The first step in the validation process is ________.

Graphology,a tool for assessing basic personality traits,is also called ________.

In one study,traits that characterize highly engaged employees include agreeableness,emotional stability,achievement orientation,and neuroticism.

Which of the following is NOT a "big five" personality dimension?

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of faculty members who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters