Question 1

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

Accepted Answer

A) True 
 B)False  False

Question 2

Cost leadership,differentiation,and focus strategies are types of corporate-level strategies.

Accepted Answer

A) True 
 B)False  False

Question 3

Conducting employee opinion surveys is the only task assigned to most HR departments.

Accepted Answer

A) True 
 B)False  False

Question 4

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high-most employees at MAX leave within 2 years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following best supports the argument that MAX should move towards a high-performance work system?

Accepted Answer

A)  MAX will be able to reduce quality control issues by reassigning line and staff managers to new departments. 
B)  Using tests and validated interviews during recruitment will enable MAX to screen job candidates effectively. 
C)  Outsourcing clerical tasks will enable MAX to raise employee salaries, implement flexible schedules, and increase productivity. 
D)  MAX's competitors regularly use benchmarking as a method for comparing their employees with those in other firms. 
A)  MAX will be able to reduce quality control issues by reassigning line and staff managers to new departments. 
B)  Using tests and validated interviews during recruitment will enable MAX to screen job candidates effectively. 
C)  Outsourcing clerical tasks will enable MAX to raise employee salaries, implement flexible schedules, and increase productivity. 
D)  MAX's competitors regularly use benchmarking as a method for comparing their employees with those in other firms.

Question 5

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

Accepted Answer

The three levels are corporate-level,bus

Question 6

Which of the following is TRUE of companies with high-performance HR systems compared to low-performance companies?

Accepted Answer

A)  incentive payments are lower 
B)  sales per employee are higher 
C)  employee turnover is higher 
D)  market value to book value is lower 
A)  incentive payments are lower 
B)  sales per employee are higher 
C)  employee turnover is higher 
D)  market value to book value is lower

Question 7

In order to generate the desired workforce skills,competencies,and behaviors that a firm needs to achieve its strategic goals,human resource management must first develop ________.

Accepted Answer

A)  HR tools 
B)  HR strategies 
C)  company norms 
D)  employee cultures 
A)  HR tools 
B)  HR strategies 
C)  company norms 
D)  employee cultures

Question 8

Sweet Leaf Tea,a Texas-based maker of bottled iced tea,is a small but fast-growing firm that has gained a loyal following for its use of fresh,organic ingredients in its beverages.Although beverage industry experts recommended that Sweet Leaf replace the organic cane sugar and honey it uses with less costly high-fructose corn syrup,Sweet Leaf refused because of the company's mission to provide a high-quality,organic beverage to consumers.The 11-year-old company has 50 employees,and its products are available in 30% of the U.S.market.Sweet Leaf Tea recently received multimillion dollar investments which will enable the business to expand its national presence. Which of the following,if TRUE,would best support the argument that Sweet Leaf Tea should implement a corporate-level strategy of concentration?

Accepted Answer

A)  Sweet Leaf Tea can expand its customer base and reduce costs by selling its products directly at Sweet Leaf stores. 
B)  Sweet Leaf Tea can develop a national name by adding new product lines, such as organic snack foods and organic coffee. 
C)  Sweet Leaf Tea's marketing research indicates that customers would purchase the organic beverages more frequently if the prices were lower. 
D)  Sweet Leaf Tea can achieve growth by aggressively selling its beverages in current markets where loyal customers will help boost word-of-mouth. 
A)  Sweet Leaf Tea can expand its customer base and reduce costs by selling its products directly at Sweet Leaf stores. 
B)  Sweet Leaf Tea can develop a national name by adding new product lines, such as organic snack foods and organic coffee. 
C)  Sweet Leaf Tea's marketing research indicates that customers would purchase the organic beverages more frequently if the prices were lower. 
D)  Sweet Leaf Tea can achieve growth by aggressively selling its beverages in current markets where loyal customers will help boost word-of-mouth.

Question 9

Vision statements focus on the ________.

Accepted Answer

A)  past 
B)  present 
C)  future 
D)  impossible 
A)  past 
B)  present 
C)  future 
D)  impossible

Question 10

Empowerment,teamwork,and extensive training are primarily characteristics of ________.

Accepted Answer

A)  high-performance work systems 
B)  transactional services 
C)  strategic development 
D)  evidence-based management 
A)  high-performance work systems 
B)  transactional services 
C)  strategic development 
D)  evidence-based management

Question 11

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Accepted Answer

A)  benchmarking 
B)  diversifying 
C)  outsourcing 
D)  strategizing 
A)  benchmarking 
B)  diversifying 
C)  outsourcing 
D)  strategizing

Question 12

Which of the following is most likely a TRUE statement about high-performance companies?

Accepted Answer

A)  Most employees receive regular performance appraisals. 
B)  The employee turnover rate is extremely high. 
C)  Only executives are eligible for incentive pay. 
D)  The majority of jobs are filled externally. 
A)  Most employees receive regular performance appraisals. 
B)  The employee turnover rate is extremely high. 
C)  Only executives are eligible for incentive pay. 
D)  The majority of jobs are filled externally.

Question 13

Which of the following is NOT part of strategic human resource management?

Accepted Answer

A)  training employees 
B)  recruiting the right people 
C)  formulating strategic plans and goals 
D)  conducting a job analysis 
A)  training employees 
B)  recruiting the right people 
C)  formulating strategic plans and goals 
D)  conducting a job analysis

Question 14

Which of the following is the most likely source of a company's hierarchy of goals?

Accepted Answer

A)  structure of the firm's HR department 
B)  assessment center of the firm 
C)  basic planning process of the firm 
D)  organizational chart of the firm 
A)  structure of the firm's HR department 
B)  assessment center of the firm 
C)  basic planning process of the firm 
D)  organizational chart of the firm

Question 15

In a brief essay,discuss the importance of strategic planning and setting hierarchical goals.

Accepted Answer

Strategic planning is important to manag

Question 16

Which of the following summarizes a company's main tasks at the present time?

Accepted Answer

A)  mission statement 
B)  strategic plan 
C)  code of ethics 
D)  vision statement 
A)  mission statement 
B)  strategic plan 
C)  code of ethics 
D)  vision statement

Question 17

What is strategic management? Define the term.List and describe the seven steps in the strategic management process.

Accepted Answer

Strategic management is the process of i

Question 18

The sales director at WebMD is developing goals regarding sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage.In which step of the strategic management process is the sales director most likely involved?

Accepted Answer

A)  evaluating the firm's opportunities 
B)  formulating a new business direction 
C)  deciding on strategic goals 
D)  evaluating the strategic plan 
A)  evaluating the firm's opportunities 
B)  formulating a new business direction 
C)  deciding on strategic goals 
D)  evaluating the strategic plan

Question 19

Which term refers to a process for assigning financial and nonfinancial goals to the chain of activities required for achieving the company's strategic aims?

Accepted Answer

A)  HR ratio analysis 
B)  strategy mapping 
C)  behavior modeling 
D)  HR scorecard 
A)  HR ratio analysis 
B)  strategy mapping 
C)  behavior modeling 
D)  HR scorecard

Question 20

What does a company's business-level strategy identify?

Accepted Answer

A)  how to build and strengthen the business's long-term competitive position in the marketplace 
B)  the portfolio of businesses that comprise the company 
C)  the basic courses of action that each department will pursue in order to help the business attain its competitive goals 
D)  what characteristics make the firm unique in the industry 
A)  how to build and strengthen the business's long-term competitive position in the marketplace 
B)  the portfolio of businesses that comprise the company 
C)  the basic courses of action that each department will pursue in order to help the business attain its competitive goals 
D)  what characteristics make the firm unique in the industry

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

Cost leadership,differentiation,and focus strategies are types of corporate-level strategies.

Conducting employee opinion surveys is the only task assigned to most HR departments.

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

Which of the following is TRUE of companies with high-performance HR systems compared to low-performance companies?

In order to generate the desired workforce skills,competencies,and behaviors that a firm needs to achieve its strategic goals,human resource management must first develop ________.

Vision statements focus on the ________.

Empowerment,teamwork,and extensive training are primarily characteristics of ________.

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Which of the following is most likely a TRUE statement about high-performance companies?

Which of the following is NOT part of strategic human resource management?

Which of the following is the most likely source of a company's hierarchy of goals?

In a brief essay,discuss the importance of strategic planning and setting hierarchical goals.

Which of the following summarizes a company's main tasks at the present time?

What is strategic management? Define the term.List and describe the seven steps in the strategic management process.

The sales director at WebMD is developing goals regarding sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage.In which step of the strategic management process is the sales director most likely involved?

Which term refers to a process for assigning financial and nonfinancial goals to the chain of activities required for achieving the company's strategic aims?

What does a company's business-level strategy identify?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 3: Human Resource Strategy and Analysis

Goals are initiated by the bottom level of an organization according to the hierarchy of goals approach to strategic planning.

Cost leadership,differentiation,and focus strategies are types of corporate-level strategies.

Conducting employee opinion surveys is the only task assigned to most HR departments.

Identify the three levels of strategic planning and describe the function of each level.What is the relationship between human resource strategy and a firm's strategic plans?

Which of the following is TRUE of companies with high-performance HR systems compared to low-performance companies?

In order to generate the desired workforce skills,competencies,and behaviors that a firm needs to achieve its strategic goals,human resource management must first develop ________.

Vision statements focus on the ________.

Empowerment,teamwork,and extensive training are primarily characteristics of ________.

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Which of the following is most likely a TRUE statement about high-performance companies?

Which of the following is NOT part of strategic human resource management?

Which of the following is the most likely source of a company's hierarchy of goals?

In a brief essay,discuss the importance of strategic planning and setting hierarchical goals.

Which of the following summarizes a company's main tasks at the present time?

What is strategic management? Define the term.List and describe the seven steps in the strategic management process.

The sales director at WebMD is developing goals regarding sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage.In which step of the strategic management process is the sales director most likely involved?

Which term refers to a process for assigning financial and nonfinancial goals to the chain of activities required for achieving the company's strategic aims?

What does a company's business-level strategy identify?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters