Exam 4: Global Management Managing Across Borders

Kishore owns an international grocery store, the Global Market, where customers can purchase foods and canned goods from other countries. Global Market is an example of a company that

________ are Mexican manufacturing plants with low labor costs that give special privileges to their American owners in return for employing Mexican citizens.

As the owner of a small business, Sally would like to move the sale of her candles from storefronts to the Internet. Why is it possible for her to so easily make that move for the success of her business?

A company is licensing its products when it

When planning a trip to Spain, Brett and his wife, both Americans, were concerned about how much they could afford to spend in Europe because sometimes the U.S. dollar will buy more goods and sometimes it will buy less, based on changing economic conditions. The ________ rate is the rate at which the currency of one area or country can be exchanged for the currency of another's.

________ is the group of 21 Pacific Rim countries whose purpose is to improve economic and political ties, and to reduce tariffs and other trade barriers across the region.

Last week Gary, CEO of Quality Furniture in North Carolina, traveled to Europe to visit customers. While overseas, Gary checked his e-mail daily and showed his company's website to customers, explaining how the website will help them place orders and receive merchandise more quickly. After visiting the last customer Friday morning, Gary was able to return to the corporate office in North Carolina to meet with his board of directors that night. ________ is the "shrinking" of time and space with air travel and the electronic media.

The United States uses government regulations, such as tariffs, embargoes, and import quotas, to limit the import of goods and services and to protect U.S. industries against foreign competition. ________ is the use of these regulations.

Will and his fiancée Christy decided to have their wedding on a beach in Acapulco, Mexico. Local businesses provided most of the services for the wedding, such as the limousine and the catering services. Throughout the weekend of the wedding, the couple found that workers and limos arrived late; so did the priest who was performing the wedding. In response to the couple's frustration, the Mexican workers remarked, "Ustedes tienen que ser flexibles," which in English means "You have to be flexible with time." This attitude regarding time is

How are tariffs on oil different from tariffs on solar panels and washing machines?

Kayla, a teacher, is interested in helping children in other countries learn how to read. She has formed an international nonprofit organization, Read to the World, whose employees travel to Africa to donate books and work in schools as tutors. Read to the World is an example of a multinational corporation.

The WTO

NAFTA is a trading bloc consisting of the United States, Canada, Panama, and Mexico.

Eloise, an engineer for an oil company, is interested in working overseas at this stage of her life because she knows that foreign work experience demonstrates ________ to potential employers.

Jillian will be relocating to Singapore in the next six months. Although many people speak English, what would be a good use of her time in the next six months?

This question has two parts; be sure to answer both. First, contrast ethnocentric, polycentric, and geocentric managers. Next, imagine the following situation: You work for a multinational hotel chain. The hotel, which has its corporate headquarters in the United States, has a policy of delighting and surprising its guests by making them feel extremely welcome. Corporate has a policy that the housekeepers will leave a yellow daffodil on each guest's bed while cleaning the rooms during the day. However, managers at the French and German hotels have objected to this policy. The French managers say that yellow has connotations of jealously, betrayal, weakness, and contradiction in France. In the 10th century, the French painted the doors of traitors and criminals yellow. The German managers say that yellow symbolizes jealousy in Germany. These managers would rather leave a different type of flower for their guests. How would an ethnocentric manager respond to the individual hotel managers' requests? How would a polycentric or geocentric manager respond?

This question has two parts; be sure to answer each one. First, what was the purpose of the GLOBE project, and what are its nine dimensions? Second, assume that you are managing a U.S. business that wants to export furniture to Russia, Sweden, or Singapore. Describe how you would use results from the GLOBE project to negotiate a deal to deliver a new line of furniture to distributors in one of these countries.

David has been assigned to work in Japan next month. He does not have lot of time to prepare for the move. He knows that in the office English is spoken, but he wants to fit in socially as well. Describe a few things he can do in this short amount of time to prepare himself for this big transition.

________ is a government's seizure of a domestic or foreign company's assets.

Two managers from Appliance King were talking to Uri, their district manager, about Hannah, the unpopular store manager. Vivian, the assistant manager, said, "I believe I speak for other managers and employees when I say that Hannah acts like she knows it all. We all feel that Hannah does not listen to any of us because she always thinks her way is right and does not want to consider any other opinion." Hannah is an example of a geocentric manager.