Question 1

Which of the following is NOT a guideline that can lead to effective brainstorming?

Accepted Answer

A)  Encourage wild ideas. 
B)  Eliminate ideas that will be too costly. 
C)  Go for quantity over quality. 
D)  Be visual. 
E)  Build on the ideas of others. 
A)  Encourage wild ideas. 
B)  Eliminate ideas that will be too costly. 
C)  Go for quantity over quality. 
D)  Be visual. 
E)  Build on the ideas of others.

Question 2

How does the text suggest prioritizing your decisions?

Accepted Answer

A)  Become a good and patient listener. 
B)  Load up on new facts and information. 
C)  Organize your decisions into three categories. 
D)  Identify weak spots in your process. 
E)  Keep an open mind. 
A)  Become a good and patient listener. 
B)  Load up on new facts and information. 
C)  Organize your decisions into three categories. 
D)  Identify weak spots in your process. 
E)  Keep an open mind.

Question 3

In the third step of rational decision making (evaluating alternatives and selecting a solution), a manager needs to evaluate each alternative not only according to cost and quality but also according to which of the following questions?

Accepted Answer

A)  Is it efficient, and how will it affect our marketing strategy? 
B)  Is it feasible, effective, and efficient? 
C)  Is it ethical and will it hurt diversity? 
D)  Is it ethical, feasible, and effective? 
E)  Is it feasible and profitable? 
A)  Is it efficient, and how will it affect our marketing strategy? 
B)  Is it feasible, effective, and efficient? 
C)  Is it ethical and will it hurt diversity? 
D)  Is it ethical, feasible, and effective? 
E)  Is it feasible and profitable?

Question 4

A person's ________ reflects the combination of how he or she perceives and responds to information.

Accepted Answer

A)  location on the introvert/extrovert scale 
B)  decision-making style 
C)  time orientation 
D)  Big Data perception 
E)  ambiguity index 
A)  location on the introvert/extrovert scale 
B)  decision-making style 
C)  time orientation 
D)  Big Data perception 
E)  ambiguity index

Question 5

________ is a data-mining technique used to predict future behavior and anticipate the consequences of change.

Accepted Answer

A)  Data digging 
B)  The decision tree 
C)  Decisions by trends 
D)  Predictive modeling 
E)  GIGO 
A)  Data digging 
B)  The decision tree 
C)  Decisions by trends 
D)  Predictive modeling 
E)  GIGO

Question 6

In regard to decision making, which of the following statements reflects what research has found?

Accepted Answer

A)  Individuals acting alone always make better decisions than groups. 
B)  Group decisions are seldom better than individual decisions. 
C)  Groups tend to be less productive than the best individuals working on any specific project. 
D)  Groups make better decisions than most individuals acting alone. 
E)  There has not been any research showing that either individuals acting alone or groups make better-quality decisions. 
A)  Individuals acting alone always make better decisions than groups. 
B)  Group decisions are seldom better than individual decisions. 
C)  Groups tend to be less productive than the best individuals working on any specific project. 
D)  Groups make better decisions than most individuals acting alone. 
E)  There has not been any research showing that either individuals acting alone or groups make better-quality decisions.

Question 7

Party Supply uses time-series forecasts, such as past holiday sales and the strength of store sales this year, to predict future sales based on patterns of historical data. Party Supply is using

Accepted Answer

A)  analytics. 
B)  the synergy trend. 
C)  decisions by trends. 
D)  focused trend. 
E)  Big Data. 
A)  analytics. 
B)  the synergy trend. 
C)  decisions by trends. 
D)  focused trend. 
E)  Big Data.

Question 8

Micah was talking with Aaron, his assistant manager, saying, "When I make a decision on which employees will do a project, I use three simple factors. I consider their attitude, knowledge, and how hard they work." Micah uses ________ when making a decision.

Accepted Answer

A)  thought steps 
B)  decision steps 
C)  planning model 
D)  the domino effect 
E)  heuristics 
A)  thought steps 
B)  decision steps 
C)  planning model 
D)  the domino effect 
E)  heuristics

Question 9

The rational model of decision making is also called the ________ model.

Accepted Answer

A)  focused 
B)  analytical 
C)  decision 
D)  classical 
E)  logical 
A)  focused 
B)  analytical 
C)  decision 
D)  classical 
E)  logical

Question 10

Raquel, the HR manager of a large manufacturing company, is considering if she should appoint a group to improve on the company's present diversity plan. The goal is to increase the diversity of the company's workforce. Discuss the advantages and disadvantages of using group decision making in this situation.

Accepted Answer

Managers should use practical guidelines

Question 11

If a decision doesn't turn out as well as you'd hoped,

Accepted Answer

A)  review the steps you took to arrive at your decision. 
B)  start by forgiving yourself. 
C)  identify the weak spot in your process. 
D)  load up on new facts and information. 
E)  keep an open mind. 
A)  review the steps you took to arrive at your decision. 
B)  start by forgiving yourself. 
C)  identify the weak spot in your process. 
D)  load up on new facts and information. 
E)  keep an open mind.

Question 12

The Me Too Movement, a recent movement against sexual harassment and sexual assault, and others have seen many top CEOs and celebrities lose their jobs. Discuss why CEOs and other highly visible individuals are more likely to be ousted for ethical violations, or in this case sexual misconduct violations.

Accepted Answer

A recent survey reports that CEOs are mo

Question 13

________ is the idea that proposes that the ability of decision makers to be rational is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills, habits, and unconscious reflexes.

Accepted Answer

A)  Rational decision making 
B)  MBO 
C)  Nonrational decision making 
D)  Analytics 
E)  Bounded rationality 
A)  Rational decision making 
B)  MBO 
C)  Nonrational decision making 
D)  Analytics 
E)  Bounded rationality

Question 14

List four of the hindrances to perfectly rational decision making, and describe how each might apply to a manager who is trying to decide whether to start sourcing some of its products from overseas markets.

Accepted Answer

There are seven common hindrances to per

Question 15

The advantages of ________ are having a greater pool of knowledge, gaining different perspectives, gaining intellectual stimulation, having a better understanding of decision rationale, and having a deeper commitment to the decision.

Accepted Answer

A)  group decision-making 
B)  a deeper commitment to the decision 
C)  the less-thought required decision 
D)  a quicker decision 
E)  more flexibility in the final decision 
A)  group decision-making 
B)  a deeper commitment to the decision 
C)  the less-thought required decision 
D)  a quicker decision 
E)  more flexibility in the final decision

Question 16

Nathan, a restaurant manager, has to make a decision about firing a server who has had customer service issues. Discuss how Nathan can use the steps of rational decision making to address the issue. Be sure to specifically outline how you would implement the solution.

Accepted Answer

The steps are to identify the problem/op

Question 17

The model of decision making that explains how managers should make decisions, assuming managers will make logical decisions that will be the optimum in furthering the organization's best interests, is known as the ________. For example, a manager who uses this model may be personally opposed to outsourcing jobs overseas, but she nonetheless decides to outsource customer-service operations to India because doing so is in the company's best interests.

Accepted Answer

A)  employee relations model 
B)  focused decision-making model 
C)  interpersonal-decision agenda 
D)  solutions agenda 
E)  rational decision-making model 
A)  employee relations model 
B)  focused decision-making model 
C)  interpersonal-decision agenda 
D)  solutions agenda 
E)  rational decision-making model

Question 18

Bradley was recently promoted to the production manager of a busy shoe factory. He was chosen because prior to his promotion he had proven himself to be very efficient, and as a department manager he had a logical and practical approach to solving problems. Bradley has a reputation for being decisive and getting things done. Most of the factory's employees like Bradley, but they feel he exercises too much control over them. Bradley has a(n) ________ style.

Accepted Answer

A)  directive 
B)  conceptual 
C)  ambiguous 
D)  behavioral 
E)  analytical 
A)  directive 
B)  conceptual 
C)  ambiguous 
D)  behavioral 
E)  analytical

Question 19

A decision tree, which is the hierarchy or chain of command used by many organizations when discussing alternatives, must be followed when getting decisions approved.

Accepted Answer

A) True 
 B)False

Question 20

Grace is the owner of a local trinket shop. A successful global candle company approached her about selling its products in her shop. Grace knows this product and company can help her exceed her existing goals. Selling candles is a(n) ________ for Grace.

Accepted Answer

A)  problem 
B)  opportunity 
C)  synergy 
D)  ethical dilemma 
E)  diagnosis 
A)  problem 
B)  opportunity 
C)  synergy 
D)  ethical dilemma 
E)  diagnosis

Which of the following is NOT a guideline that can lead to effective brainstorming?

How does the text suggest prioritizing your decisions?

In the third step of rational decision making (evaluating alternatives and selecting a solution), a manager needs to evaluate each alternative not only according to cost and quality but also according to which of the following questions?

A person's ________ reflects the combination of how he or she perceives and responds to information.

________ is a data-mining technique used to predict future behavior and anticipate the consequences of change.

In regard to decision making, which of the following statements reflects what research has found?

Party Supply uses time-series forecasts, such as past holiday sales and the strength of store sales this year, to predict future sales based on patterns of historical data. Party Supply is using

Micah was talking with Aaron, his assistant manager, saying, "When I make a decision on which employees will do a project, I use three simple factors. I consider their attitude, knowledge, and how hard they work." Micah uses ________ when making a decision.

The rational model of decision making is also called the ________ model.

If a decision doesn't turn out as well as you'd hoped,

________ is the idea that proposes that the ability of decision makers to be rational is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills, habits, and unconscious reflexes.

List four of the hindrances to perfectly rational decision making, and describe how each might apply to a manager who is trying to decide whether to start sourcing some of its products from overseas markets.

The advantages of ________ are having a greater pool of knowledge, gaining different perspectives, gaining intellectual stimulation, having a better understanding of decision rationale, and having a deeper commitment to the decision.

Nathan, a restaurant manager, has to make a decision about firing a server who has had customer service issues. Discuss how Nathan can use the steps of rational decision making to address the issue. Be sure to specifically outline how you would implement the solution.

A decision tree, which is the hierarchy or chain of command used by many organizations when discussing alternatives, must be followed when getting decisions approved.

Grace is the owner of a local trinket shop. A successful global candle company approached her about selling its products in her shop. Grace knows this product and company can help her exceed her existing goals. Selling candles is a(n) ________ for Grace.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People

Organizational Change and Innovation: Lifelong Challenges

Managing Individual Differences and Behaviour: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Entrepreneurship

Filters

Exam 7: Individual and Group Decision Making: How Managers Make Things Happen

Which of the following is NOT a guideline that can lead to effective brainstorming?

How does the text suggest prioritizing your decisions?

In the third step of rational decision making (evaluating alternatives and selecting a solution), a manager needs to evaluate each alternative not only according to cost and quality but also according to which of the following questions?

A person's ________ reflects the combination of how he or she perceives and responds to information.

________ is a data-mining technique used to predict future behavior and anticipate the consequences of change.

In regard to decision making, which of the following statements reflects what research has found?

Party Supply uses time-series forecasts, such as past holiday sales and the strength of store sales this year, to predict future sales based on patterns of historical data. Party Supply is using

Micah was talking with Aaron, his assistant manager, saying, "When I make a decision on which employees will do a project, I use three simple factors. I consider their attitude, knowledge, and how hard they work." Micah uses ________ when making a decision.

The rational model of decision making is also called the ________ model.

If a decision doesn't turn out as well as you'd hoped,

________ is the idea that proposes that the ability of decision makers to be rational is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills, habits, and unconscious reflexes.

List four of the hindrances to perfectly rational decision making, and describe how each might apply to a manager who is trying to decide whether to start sourcing some of its products from overseas markets.

The advantages of ________ are having a greater pool of knowledge, gaining different perspectives, gaining intellectual stimulation, having a better understanding of decision rationale, and having a deeper commitment to the decision.

Nathan, a restaurant manager, has to make a decision about firing a server who has had customer service issues. Discuss how Nathan can use the steps of rational decision making to address the issue. Be sure to specifically outline how you would implement the solution.

A decision tree, which is the hierarchy or chain of command used by many organizations when discussing alternatives, must be followed when getting decisions approved.

Grace is the owner of a local trinket shop. A successful global candle company approached her about selling its products in her shop. Grace knows this product and company can help her exceed her existing goals. Selling candles is a(n) ________ for Grace.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People

Organizational Change and Innovation: Lifelong Challenges

Managing Individual Differences and Behaviour: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Entrepreneurship

Filters