Exam 12: Capabilities, Systems and Structure

Decision-making systems affect what is done in the organisation's future.

Quinn argued that the key variables in the structure of a knowledge-based organisation are:

Operating systems determine:

Control systems can provide information to both encourage and discourage prior organisational behaviours.

Information systems determine what the organisation is told about what is happening.

Hubbard et al.quote a famous saying to summarise the key issue of information systems as:

At the centre of Hubbard et al.'s model of strategy implementation is the pervasive role of ___ and ___.

Quinn et al.suggested four different structures for knowledge-based organisations:

Capabilities have no link with analysis and implementation aspects of strategy.

A network organisation works closely with other organisations to produce its own outputs.

The issues to be considered in developing the design of the organisational structure do NOT include:

Hubbard et al.found that winning organisations tended to align the nine implementation elements of strategy to ensure effectiveness.

_________ determine what the organisation is told about what is happening.

Simons argued that organisations need four types of control systems:

There are no problematic issues to deal with in introducing reward systems.

'The role and importance of performance-based reward systems in affecting the behaviour has changed.' Comment.

The relationships between behaviour,motivation and reward systems can be summarised as:

Simons argued that control is necessary to balance the competing tensions in an organisation because of:

Is outsourcing an ethical practice? Discuss.