Question 1

After the Industrial Revolution,jobs mostly occurred in large,formal organizations where hundreds of people worked under one roof.

Accepted Answer

A) True 
 B)False  True

Question 2

Which statement characterizes integrative conflict resolution?

Accepted Answer

A)  A third party's decision settles the conflict. 
B)  Both parties work together to create an alternative solution that includes shared preferences and integrates interests. 
C)  Both parties involved agree to give up something. 
D)  Both parties in the conflict are coerced into accepting a less-than-optimal solution. 
A)  A third party's decision settles the conflict. 
B)  Both parties work together to create an alternative solution that includes shared preferences and integrates interests. 
C)  Both parties involved agree to give up something. 
D)  Both parties in the conflict are coerced into accepting a less-than-optimal solution. B

Question 3

For most of humankind's history,people have commuted to work.

Accepted Answer

A) True 
 B)False  False

Question 4

Karl spent a morning evaluating his production staff and recorded their movements with a stopwatch.He realized he could reduce the distance workers walked to complete a process by simply changing the direction of flow of the product.Which element of Frank and Lillian Gilbreth's work is this an example of?

Accepted Answer

A)  They used motion studies to eliminate unnecessary or repetitive motions from work. 
B)  They proved the effectiveness of nonfinancial motivators in convincing workers to strive for organizational goals. 
C)  They realized how the principles of sociology applied to worker performance. 
D)  They identified the four functions managers perform. 
A)  They used motion studies to eliminate unnecessary or repetitive motions from work. 
B)  They proved the effectiveness of nonfinancial motivators in convincing workers to strive for organizational goals. 
C)  They realized how the principles of sociology applied to worker performance. 
D)  They identified the four functions managers perform.

Question 5

Management ideas and practices have been used from the earliest times of recorded history.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following types of systems are organizations that interact with their environments and depend on them for survival?

Accepted Answer

A)  covert systems 
B)  open systems 
C)  synergistic subsystems 
D)  closed systems 
A)  covert systems 
B)  open systems 
C)  synergistic subsystems 
D)  closed systems

Question 7

One advantage of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

Accepted Answer

A) True 
 B)False

Question 8

What was Max Weber developing in Europe at about the same time as management theorists were developing scientific management principles in the United States?

Accepted Answer

A)  group dynamics theory 
B)  systems management 
C)  contingency management 
D)  bureaucratic management 
A)  group dynamics theory 
B)  systems management 
C)  contingency management 
D)  bureaucratic management

Question 9

Patrick is considered one of the most effective managers within the company he works for.The company's president has observed that Patrick changes the way he manages for different situations and the different needs and agendas of the people involved.Which type of management does Patrick display at work?

Accepted Answer

A)  operations management 
B)  systems management 
C)  information management 
D)  contingency management 
A)  operations management 
B)  systems management 
C)  information management 
D)  contingency management

Question 10

How did the Industrial Revolution change jobs and organizations?

Accepted Answer

A)  Managers realized the importance of synergistic tasks. 
B)  Managers realized the importance of customer relations. 
C)  Low-paid, unskilled workers running machines began to replace high-paid, skilled artisans. 
D)  Skilled jobs were performed in homes rather than in factories. 
A)  Managers realized the importance of synergistic tasks. 
B)  Managers realized the importance of customer relations. 
C)  Low-paid, unskilled workers running machines began to replace high-paid, skilled artisans. 
D)  Skilled jobs were performed in homes rather than in factories.

Question 11

Which type of management is Henri Fayol responsible for developing?

Accepted Answer

A)  bureaucratic 
B)  administrative 
C)  operations 
D)  contingency 
A)  bureaucratic 
B)  administrative 
C)  operations 
D)  contingency

Question 12

Weber's concept of bureaucratic management supported qualification-based hiring and merit-based promotion.

Accepted Answer

A) True 
 B)False

Question 13

Rose believes her employees will be more productive if she pays attention to how they feel and creates a family atmosphere within her company.Which approach to management is Rose most aligned with?

Accepted Answer

A)  scientific 
B)  human relations 
C)  administrative 
D)  systems 
A)  scientific 
B)  human relations 
C)  administrative 
D)  systems

Question 14

Which management theorist said,"As conflict is here in this world,as we cannot avoid it,we should,I think,use it to work for us.Instead of condemning it,we should set it to work for us"?

Accepted Answer

A)  Frederick Taylor 
B)  Henri Fayol 
C)  Henry Gantt 
D)  Mary Parker Follett 
A)  Frederick Taylor 
B)  Henri Fayol 
C)  Henry Gantt 
D)  Mary Parker Follett

Question 15

Which statement represents one of Mary Parker Follett's beliefs about management?

Accepted Answer

A)  Rules and procedures should be applied without favouritism. 
B)  Group dynamics produce positive peer pressure. 
C)  Conflict can be beneficial. 
D)  Pay should be performance based. 
A)  Rules and procedures should be applied without favouritism. 
B)  Group dynamics produce positive peer pressure. 
C)  Conflict can be beneficial. 
D)  Pay should be performance based.

Question 16

According to Weber,what best characterizes a bureaucracy?

Accepted Answer

A)  organization based on the theory of behavioural reinforcement 
B)  determination of an individual's power base within an organization through political connections 
C)  exercise of control on the basis of knowledge, expertise, or experience 
D)  reliance on scheduled, periodic corrective actions to operate most efficiently 
A)  organization based on the theory of behavioural reinforcement 
B)  determination of an individual's power base within an organization through political connections 
C)  exercise of control on the basis of knowledge, expertise, or experience 
D)  reliance on scheduled, periodic corrective actions to operate most efficiently

Question 17

What principles did the Hawthorne Studies demonstrate to be true?

Accepted Answer

Elton Mayo is best known for his role in

Question 18

Manufacturers today purchase raw materials so that just enough inventory is on hand to produce the product in small batches.Which management approach is this practice most closely related to?

Accepted Answer

A)  systems management 
B)  information management 
C)  operations management 
D)  contingency management 
A)  systems management 
B)  information management 
C)  operations management 
D)  contingency management

Question 19

Frank and Lillian Gilbreth studied the psychology of groups.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following management theorists believed that workers ultimately grant managers their authority?

Accepted Answer

A)  Chester Barnard 
B)  Max Weber 
C)  Mary Parker Follett 
D)  Elton Mayo 
A)  Chester Barnard 
B)  Max Weber 
C)  Mary Parker Follett 
D)  Elton Mayo

After the Industrial Revolution,jobs mostly occurred in large,formal organizations where hundreds of people worked under one roof.

Which statement characterizes integrative conflict resolution?

For most of humankind's history,people have commuted to work.

Management ideas and practices have been used from the earliest times of recorded history.

Which of the following types of systems are organizations that interact with their environments and depend on them for survival?

One advantage of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

What was Max Weber developing in Europe at about the same time as management theorists were developing scientific management principles in the United States?

How did the Industrial Revolution change jobs and organizations?

Which type of management is Henri Fayol responsible for developing?

Weber's concept of bureaucratic management supported qualification-based hiring and merit-based promotion.

Rose believes her employees will be more productive if she pays attention to how they feel and creates a family atmosphere within her company.Which approach to management is Rose most aligned with?

Which management theorist said,"As conflict is here in this world,as we cannot avoid it,we should,I think,use it to work for us.Instead of condemning it,we should set it to work for us"?

Which statement represents one of Mary Parker Follett's beliefs about management?

According to Weber,what best characterizes a bureaucracy?

What principles did the Hawthorne Studies demonstrate to be true?

Manufacturers today purchase raw materials so that just enough inventory is on hand to produce the product in small batches.Which management approach is this practice most closely related to?

Frank and Lillian Gilbreth studied the psychology of groups.

Which of the following management theorists believed that workers ultimately grant managers their authority?

Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Leading Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information in a Global World

Managing Service and Manufacturing Operations

Filters

Exam 2: History of Management

After the Industrial Revolution,jobs mostly occurred in large,formal organizations where hundreds of people worked under one roof.

Which statement characterizes integrative conflict resolution?

For most of humankind's history,people have commuted to work.

Management ideas and practices have been used from the earliest times of recorded history.

Which of the following types of systems are organizations that interact with their environments and depend on them for survival?

One advantage of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

What was Max Weber developing in Europe at about the same time as management theorists were developing scientific management principles in the United States?

How did the Industrial Revolution change jobs and organizations?

Which type of management is Henri Fayol responsible for developing?

Weber's concept of bureaucratic management supported qualification-based hiring and merit-based promotion.

Rose believes her employees will be more productive if she pays attention to how they feel and creates a family atmosphere within her company.Which approach to management is Rose most aligned with?

Which management theorist said,"As conflict is here in this world,as we cannot avoid it,we should,I think,use it to work for us.Instead of condemning it,we should set it to work for us"?

Which statement represents one of Mary Parker Follett's beliefs about management?

According to Weber,what best characterizes a bureaucracy?

What principles did the Hawthorne Studies demonstrate to be true?

Manufacturers today purchase raw materials so that just enough inventory is on hand to produce the product in small batches.Which management approach is this practice most closely related to?

Frank and Lillian Gilbreth studied the psychology of groups.

Which of the following management theorists believed that workers ultimately grant managers their authority?

Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Leading Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information in a Global World

Managing Service and Manufacturing Operations

Filters