Question 1

Briefly describe the benefits and pitfalls of planning.

Accepted Answer

Planning refers to choosing a goal and developing a method or strategy to achieve that goal.Planning has numerous benefits.It is one of the best ways to improve both organizational and individual performance.It encourages people to work harder (intensified effort) ,to work hard for extended periods (persistence) ,to engage in behaviours directly related to goal accomplishment (directed behaviour) ,and to think of better ways to do their jobs (task strategies).But most important,companies that plan have larger profits and faster growth than companies that don't plan.Planning,however,also has three potential pitfalls.Companies that are overly committed to their plans may be slow to adapt to changes in their environment.Planning is based on assumptions about the future,and when those assumptions are wrong,plans are likely to fail.Finally,planning can fail when planners are detached from the implementation of plans.

Question 2

S.M.A.R.T.goals are Specific,Meaningful,Active,Reachable,and Timely.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following are types of standing plans?

Accepted Answer

A)  policies and procedures 
B)  targeted plans 
C)  long-term tactical strategies 
D)  transformational plans 
A)  policies and procedures 
B)  targeted plans 
C)  long-term tactical strategies 
D)  transformational plans A

Question 4

The six steps in the rational decision-making process are as follows: 1)Frame the problem. 2)Identify decision criteria. 3)Weight the criteria. 4)Generate alternative courses of action. 5)Evaluate each alternative. 6)Compute the optimal decision.

Accepted Answer

A) True 
 B)False

Question 5

Budgeting is a critical management task,one that most managers could do better.

Accepted Answer

A) True 
 B)False

Question 6

How does the nominal group technique improve group decision making?

Accepted Answer

A)  The technique requires the selection of co-leaders to prevent member dominance. 
B)  The technique provides predetermined group norms. 
C)  The technique eliminates group cohesiveness. 
D)  The technique decreases a-type conflict. 
A)  The technique requires the selection of co-leaders to prevent member dominance. 
B)  The technique provides predetermined group norms. 
C)  The technique eliminates group cohesiveness. 
D)  The technique decreases a-type conflict.

Question 7

Which of the following is a commonly used method for increasing goal commitment?

Accepted Answer

A)  rewarding whistle-blowing 
B)  making the desired aim public 
C)  getting union support 
D)  using the equity theory 
A)  rewarding whistle-blowing 
B)  making the desired aim public 
C)  getting union support 
D)  using the equity theory

Question 8

What standing plan indicates the general course of action that should be taken in response to a particular event or situation?

Accepted Answer

A)  policy 
B)  procedure 
C)  rule 
D)  regulation 
A)  policy 
B)  procedure 
C)  rule 
D)  regulation

Question 9

Both proximal and distal goals are used to provide additional motivation and rewards for employees.

Accepted Answer

A) True 
 B)False

Question 10

Both absolute comparisons and relative comparisons are methods for identifying decision criteria.

Accepted Answer

A) True 
 B)False

Question 11

What type of plans are single-use plans,standing plans,and budgets?

Accepted Answer

A)  strategic 
B)  tactical 
C)  operational 
D)  MBO 
A)  strategic 
B)  tactical 
C)  operational 
D)  MBO

Question 12

On average,companies with plans have larger profits and grow much faster than companies that don't.

Accepted Answer

A) True 
 B)False

Question 13

Lacy learned about planning in her management course.That night,Lacy set specific goals to achieve in doing her homework.Lacy's mom happily noticed Lacy complete an extra two hours of homework.Which benefit of planning did Lacy's mom witness?

Accepted Answer

A)  intensified effort 
B)  persistence 
C)  direction 
D)  creation of task strategies 
A)  intensified effort 
B)  persistence 
C)  direction 
D)  creation of task strategies

Question 14

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward accomplishment of those goals.

Accepted Answer

A) True 
 B)False

Question 15

A statement found at a certified organic food marketer's website reads,"At Seeds of Change,we're committed to making delicious foods that are healthy for you as well as the planet." This statement will not change over time.What type of statement is it?

Accepted Answer

A)  vision 
B)  mission 
C)  statement of value 
D)  discretionary responsibility 
A)  vision 
B)  mission 
C)  statement of value 
D)  discretionary responsibility

Question 16

Joyce wishes to reduce flaws produced by her night shift.At each stage of production she has her production supervisor measure 20 samples to ensure they are each within 0.005 mm of the required size.What type of comparison is Joyce having her supervisor conduct?

Accepted Answer

A)  relative 
B)  specific 
C)  absolute 
D)  attainable 
A)  relative 
B)  specific 
C)  absolute 
D)  attainable

Question 17

Which of the following is achieved effectively with the management by objectives (MBO)technique?

Accepted Answer

A)  tactical planning 
B)  development of policies and procedures 
C)  broadening of the span of transformation 
D)  problem framing 
A)  tactical planning 
B)  development of policies and procedures 
C)  broadening of the span of transformation 
D)  problem framing

Question 18

Which of the following is the most popular method for increasing goal commitment?

Accepted Answer

A)  encouraging worker participation in goal setting 
B)  keeping goals private 
C)  setting ethical goals 
D)  using an ombudsperson to set goals 
A)  encouraging worker participation in goal setting 
B)  keeping goals private 
C)  setting ethical goals 
D)  using an ombudsperson to set goals

Question 19

Eleanor gave her production team a specific objective of increasing production by 3 percent over the previous month and keeping rejects below the standard of 0.05 percent.Eleanor noticed the team having far more drive and energy,and overall more alertness and commitment to their tasks.Which benefit of planning is Eleanor seeing in her production team?

Accepted Answer

A)  intensified effort 
B)  persistence 
C)  direction 
D)  creation of task strategies 
A)  intensified effort 
B)  persistence 
C)  direction 
D)  creation of task strategies

Question 20

One disadvantage of MBO is that managers are frequently unable to give employees feedback on their performance.

Accepted Answer

A) True 
 B)False

Briefly describe the benefits and pitfalls of planning.

S.M.A.R.T.goals are Specific,Meaningful,Active,Reachable,and Timely.

Which of the following are types of standing plans?

The six steps in the rational decision-making process are as follows: 1)Frame the problem. 2)Identify decision criteria. 3)Weight the criteria. 4)Generate alternative courses of action. 5)Evaluate each alternative. 6)Compute the optimal decision.

Budgeting is a critical management task,one that most managers could do better.

How does the nominal group technique improve group decision making?

Which of the following is a commonly used method for increasing goal commitment?

What standing plan indicates the general course of action that should be taken in response to a particular event or situation?

Both proximal and distal goals are used to provide additional motivation and rewards for employees.

Both absolute comparisons and relative comparisons are methods for identifying decision criteria.

What type of plans are single-use plans,standing plans,and budgets?

On average,companies with plans have larger profits and grow much faster than companies that don't.

Lacy learned about planning in her management course.That night,Lacy set specific goals to achieve in doing her homework.Lacy's mom happily noticed Lacy complete an extra two hours of homework.Which benefit of planning did Lacy's mom witness?

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward accomplishment of those goals.

A statement found at a certified organic food marketer's website reads,"At Seeds of Change,we're committed to making delicious foods that are healthy for you as well as the planet." This statement will not change over time.What type of statement is it?

Joyce wishes to reduce flaws produced by her night shift.At each stage of production she has her production supervisor measure 20 samples to ensure they are each within 0.005 mm of the required size.What type of comparison is Joyce having her supervisor conduct?

Which of the following is achieved effectively with the management by objectives (MBO)technique?

Which of the following is the most popular method for increasing goal commitment?

One disadvantage of MBO is that managers are frequently unable to give employees feedback on their performance.

Management

History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Leading Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information in a Global World

Managing Service and Manufacturing Operations

Filters

Exam 5: Planning and Decision Making

Briefly describe the benefits and pitfalls of planning.

S.M.A.R.T.goals are Specific,Meaningful,Active,Reachable,and Timely.

Which of the following are types of standing plans?

The six steps in the rational decision-making process are as follows: 1)Frame the problem. 2)Identify decision criteria. 3)Weight the criteria. 4)Generate alternative courses of action. 5)Evaluate each alternative. 6)Compute the optimal decision.

Budgeting is a critical management task,one that most managers could do better.

How does the nominal group technique improve group decision making?

Which of the following is a commonly used method for increasing goal commitment?

What standing plan indicates the general course of action that should be taken in response to a particular event or situation?

Both proximal and distal goals are used to provide additional motivation and rewards for employees.

Both absolute comparisons and relative comparisons are methods for identifying decision criteria.

What type of plans are single-use plans,standing plans,and budgets?

On average,companies with plans have larger profits and grow much faster than companies that don't.

Lacy learned about planning in her management course.That night,Lacy set specific goals to achieve in doing her homework.Lacy's mom happily noticed Lacy complete an extra two hours of homework.Which benefit of planning did Lacy's mom witness?

Management by objectives is a two-step process in which managers and their employees discuss possible goals and then meet regularly to review progress toward accomplishment of those goals.

A statement found at a certified organic food marketer's website reads,"At Seeds of Change,we're committed to making delicious foods that are healthy for you as well as the planet." This statement will not change over time.What type of statement is it?

Joyce wishes to reduce flaws produced by her night shift.At each stage of production she has her production supervisor measure 20 samples to ensure they are each within 0.005 mm of the required size.What type of comparison is Joyce having her supervisor conduct?

Which of the following is achieved effectively with the management by objectives (MBO)technique?

Which of the following is the most popular method for increasing goal commitment?

One disadvantage of MBO is that managers are frequently unable to give employees feedback on their performance.

Management

History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Leading Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information in a Global World

Managing Service and Manufacturing Operations

Filters