Exam 16: Managing Within Your Company
Exam 1: Selling and Sales-People89 Questions
Exam 2: Ethical and Legal Issues in Selling133 Questions
Exam 3: Buying Behavior and the Buying Process117 Questions
Exam 4: Using Communication Principles to Build Relationships90 Questions
Exam 5: Adaptive Selling for Relationship Building106 Questions
Exam 6: Prospecting110 Questions
Exam 7: Planning the Sales Call103 Questions
Exam 8: Making the Sales Call115 Questions
Exam 9: Strength-Ening the Presentation112 Questions
Exam 10: Responding to Objections131 Questions
Exam 11: Obtaining Commitment116 Questions
Exam 12: Formal Negotiating137 Questions
Exam 13: Building Partnering Relationships96 Questions
Exam 14: Building Long-Term Partnerships105 Questions
Exam 15: Managing Your Time and Territory131 Questions
Exam 16: Managing Within Your Company126 Questions
Exam 17: Managing Your Career119 Questions
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Which of the following describes the major disadvantage associated with a combination compensation plan?
(Multiple Choice)
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Alkara receives $200 per week plus 10 percent of the value of all sales she makes over $750 per week. The 10 percent of sales over $750 Alkara receives is an example of:
(Multiple Choice)
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How does a house account differ from other types of accounts?
(Multiple Choice)
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In the opening profile about Lillie Sanchez of Phoenix International freight forwarder and customs broker company what information about her customers does she share with the departments in her company?
(Essay)
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When Zoe sells a case of Just Cut Christmas Tree Fragrance to one of her dealers, she receives a _____ of $5.
(Multiple Choice)
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Neal works for Integrated Computer Systems Distributors (ICSD) as a field salesperson. In his territory, he only calls on attorney's offices and physician's offices. This specialization has allowed him to develop a high level of expertise at selecting just the right combination of hardware and software to meet the unique needs of these offices. From this information, it sounds like Neal is part of a sales force that is organized according to:
(Multiple Choice)
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When Wallace earned a commission that was greater than the salary of his company's senior vice-president, he was pleased with his accomplishments. He was not so happy when the company told him that it had a _____ and that he would receive only $50,000 in commissions about 40 percent less than he had earned.
(Multiple Choice)
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Most sales positions require boundary-spanning coordination and management skill. Which of the following corporate areas is important to salespeople?
(Multiple Choice)
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Money paid to a straight commission salesperson against future earnings, which guarantees a stable cash flow is called a(n):
(Multiple Choice)
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Salespeople have the right to expect fair treatment from their company. In which area do salespeople believe they are most likely to not be treated fairly by their company?
(Multiple Choice)
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A salesperson who receives a fixed amount of money for working a specified time period is being compensated using the _____ method.
(Multiple Choice)
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Arnold receives $300 per week plus 14 percent of the value of all sales he makes over $650 per week. Fourteen percent is an example of a:
(Multiple Choice)
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Gwendolyn's _____ calls for her to sell 50 store fixtures next quarter.
(Multiple Choice)
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The major advantage of the straight commission compensation approach is it:
(Multiple Choice)
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What Monica tells the buyers at Forsyth Company about the performance of her company's computerized lighting system could have a direct bearing on the amount of service work her company's technicians are called upon to do.
(True/False)
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In "Selling in my Company" how did Speed-Trap assist the marketing manager in selling their software to the leadership team?
(Essay)
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What is the primary disadvantage inherent in the salary-plus commission plan?
(Short Answer)
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Which of the following is an example of an inside salesperson?
(Multiple Choice)
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