Exam 10: Performance Evaluation

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The human resources department for a steel manufacturer is likely to be classified as a(n)

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Selected financial data for the Photocopies Division of Elizabeth's Business Machines is as follows: Selected financial data for the Photocopies Division of Elizabeth's Business Machines is as follows:   What is the Photocopier Division's sales margin? What is the Photocopier Division's sales margin?

(Multiple Choice)
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Goal congruence is more likely to be achieved at a centralized organization rather than a decentralized organization.

(True/False)
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The local Burger King restaurant is likely to be considered to be a revenue center.

(True/False)
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The number of on-time deliveries would be an example of measuring which perspective?

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In a(n)________ center, managers are accountable for both revenues and costs.

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Capital turnover is calculated as operating income divided by total assets.

(True/False)
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The Top Hat Division of Blandon's Fine Menswear had the following results last year (in thousands). The Top Hat Division of Blandon's Fine Menswear had the following results last year (in thousands).   Management's target rate of return is 12% and the weighted average cost of capital is 9%. What is the Top Hat Division's Return on Investment (ROI)? Management's target rate of return is 12% and the weighted average cost of capital is 9%. What is the Top Hat Division's Return on Investment (ROI)?

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Which of the following financial performance measures can be used to compare potential projects of different sizes?

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Sales margin is a component of the Return on Investment (ROI)calculation.

(True/False)
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Residual income is the difference between revenues and expenses.

(True/False)
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A performance report compares expected revenues and expenses against budgeted figures for each responsibility center.

(True/False)
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What will happen to return on investment (ROI)if current assets decrease while everything else remains the same?

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The difference between the actual revenues and expenses and the master budget is known as a

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Operations is one factor of the financial perspective of the Balanced Scorecard.

(True/False)
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New product development time would be an example of the

(Multiple Choice)
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Information technology has made many tasks easier, but not all tasks. Which of the following tasks performed by managers requires more critical thinking skills than the others because it is not as dependent upon information technology?

(Multiple Choice)
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Most companies consider divisions to be investment centers.

(True/False)
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Discuss potential problems associated with decentralization.

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Responsibility accounting performance reports capture the financial performance of cost, revenue and profit centers.

(True/False)
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