Exam 3: Communication and Collaboration

In dealing with angry patients,the nurse realizes that anger: (Select all that apply. )

In establishing the nurse-patient relationship,personal self-disclosure by the nurse is useful for which of the following goals? (Select all that apply. )

The nurse is about to go over the patient's preoperative teaching per hospital protocol.She finds the patient sitting in bed wringing her hands,which are sweaty,and acting slightly agitated.The patient states,"I'm scared that something will go wrong tomorrow." How should the nurse respond?

The nurse is assessing a patient who says that she is feeling fine.The patient,however,is wringing her hands and is teary eyed.The nurse should respond to the patient in which of the following ways?

The patient is admitted to the emergency department for trauma received in a fist fight.He states that he could not control himself.He says that his wife left him for another man.He thinks it was because he was always too tired after working to do things.He says he has to work,and there is nothing he could do to change things.He says that he feels trapped in his job,but he knows nothing else.What was the altercation with the other man probably a manifestation of?

Lack of verbal communication for a therapeutic reason is known as ___________________.

The nurse observes that the patient is pacing in his room with clenched fists.When asked "What's wrong?" the patient states,"There's nothing wrong.I just want out of here." He then bangs his fist on the table and yells,"I've had it!" How should the nurse respond? (Select all that apply. )

The patient has been agitated for the entire morning but refuses to say why he is angry.Instead,whenever the nurse speaks to him,he smiles at her while clenching his fist at the same time.The nurse states,"I can see that you're smiling,but I sense that you are really very angry." This is an example of ___________________.

When comparing therapeutic communication versus social communication,the professional nurse realizes that therapeutic communication:

In caring for patients of different cultures,it is important for the nurse to: (Select all that apply. )

An active process of receiving information that nonverbally communicates to the patient the nurse's interest and acceptance is classified as _____________.

A patient tells the nurse,"I want to die." Which response is the most appropriate for the nurse to make?

The patient is sitting at the bedside.He has not been eating and is just staring out of the window.The nurse approaches the patient and asks,"What are you thinking about?" What type of communication technique is this?

The nurse is starting her first set of morning rounds.As she interacts with the patient,her questions revolve around his reactions to his disease process.She also asks if there is anything that she can do to make him more comfortable.This type of interaction is known as _______________.

Directing the conversation back to patient ideas,feelings,questions,or content is known as ___________________.

The patient is a 54-year-old man who has made a living as a construction worker.He dropped out of high school at age 16 and has been a laborer ever since.He never saw any need for "book learning," and has lived his life "my way" since he was a teenager.He has smoked a pack of cigarettes a day for 40 years and follows no special diet,eating a lot of "fast food" while on the job.He now is admitted to the coronary care unit for complaints of chest pain and is scheduled for a cardiac catheterization in the morning.Which of the following would be the best way for the nurse to explain why he needs the procedure?

Verbal communication includes which of the following? (Select all that apply. )

The patient tells the nurse that his mother left him when he was 5 years old.The nurse responds by saying,"You say that your mother left you when you were 5 years old?" This is an example of _______________.

The nurse is attempting to teach the patient and his family about his care after discharge.The patient and the family demonstrate signs of anxiety during the teaching session.The nurse should consider doing what?

Anxiety that is the source of inattention,decreased perceptual field,and diaphoresis is classified as ____________________.