Exam 2: Strategy

Within a sustainability framework, the environmental dimension of the triple bottom line concept has to do with labor, the community, and the region in which a firm conducts its business.

Infrastructure decisions within operations strategy include the selection of the appropriate technology, the role of inventory, and the location of facilities.

According to the economic aspect of the triple bottom line concept, the firm is required to compensate shareholders by paying dividends and growing the value of their common stock faster than their competitors.

An order qualifier is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Activity-system maps are useful in understanding how well a system of activities fits the overall company's strategy.

A diagram showing how a company's strategy is delivered through a set of tailored activities is called what? _____________________

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours, what kind of productivity measure could you use to compute productivity?

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours.Using the appropriate productivity measure, what is the resulting productivity ratio?

A major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following?

In a multifactor measure of productivity, the numerator of the ratio would include all resources used or all inputs.

Larry's Auto Body Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in May.During both months, the shop employed six full-time (40 hours/week) workers.In April the firm also had four part-time workers working 25 hours per week, but in May there were only two part-time workers and they only worked 10 hours per week.What is the percentage change in labor productivity from April to May for Larry's Auto Body Repair?

When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services, what is this process called?

Individuals or organizations that are influenced, either directly or indirectly, by the actions of the firm are called: _____________________

The social impact of the triple bottom line concept pertains to fair and beneficial business practices toward labor, the community, and the region in which a firm conducts its business.

Operations and supply strategy can be viewed as part of a planning process that coordinates operational goals with those of the larger organization.

Within a sustainability framework, the economic dimension of the triple bottom line concept goes beyond just profit for the firm but also provides lasting economic benefit to society.

An order winner is a set of criteria that differentiates the products or services of one firm from another.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features, services, and technologies into its current portfolio it is called straddling.

The job of operations and supply chain strategy is to deliver the most feature-rich, highest quality product at the lowest price within specified parameters of delivery time and customization.

Various financial data for SunPath Manufacturing for 2012 and 2013 follow. What is the percentage change in the labor partial productivity measure for SunPath between 2012 and 2013?