Exam 3: Design of Products and Services

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What is the name for a matrix that helps a product design team translate customer requirements into operating and engineering goals? _______________________________________

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house of quality
Explanation: By building a house of quality matrix, the cross-functional QFD team can use customer feedback to make engineering, marketing, and design decisions.

Advocates of financial modeling of product design projects argue that:

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What are the three characteristics of a core competency? 1._____________________________ 2._____________________________ 3._____________________________

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1 It provides potential access to a wide variety of markets 2 It increases perceived customer benefits 3 It is hard for competitors to imitate
Explanation: A core competency has three characteristics:
1.It provides potential access to a wide variety of markets.2.It increases perceived customer benefits.3.It is hard for competitors to imitate.

DFMA stands for design for manufacturing and assembly.

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A reason that firms must develop more new products than ever is which of the following?

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Incorporation of environmental considerations in the design and development of products or services is called ecodesign.

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How might the generic product development process described in the text be different if developing a process-intensive product?

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Quality function deployment (QFD):

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A key decision point in the generic development process during "Phase 1: Concept Development" is project approval.

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The conclusion of the product development process is when the product is withdrawn from the market.

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In a concurrent engineering approach to product design and development, an integration team ensures that various parts of the product are compatible with the needs of the target customer.

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Which of the following is a time-to-market performance measure used in judging product development performance?

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Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons?

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System integration and validation are an important step in which variant of the generic product development process?

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Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process?

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Design for manufacturing and assembly delivers product improvements by emphasizing which of the following?

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What dimension of competitiveness does quality in product design affect?

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Early prototypes of a new product, using the same geometry and material processes as the production versions, are usually constructed during the concept development phase of the product development process.

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Concept development is one of the typical phases of product development.

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Consumer electronics is an example of a product developed in which variant of the generic product development process?

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