Exam 7: Generating Key Performance Indicators

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Since KPI dashboards are usually monitored on a daily basis,the importance of communication between all users is trivial.

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Which of the following is an example of a financial performance KPI?

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Data analytics is the process of measuring past performance while comparing it to targeted goals to better evaluate a company's progress.

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Customer KPIs include price earnings ratio,net promoter score,and customer retention score.

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Creating a balanced scorecard or any type of digital dashboard to present KPIs for decision-making follows the IMPACT model.

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The balanced scorecard is comprised of four components,which of the following is not a component of a balanced scorecard?

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Return on investment is which of the following types of KPI?

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Revenue per employee is which of the following types of KPI?

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Which of the following is an example of an Employee Performance KPI?

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Employee Performance KPIs include staff advocacy score and overall equipment effectiveness.

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