Exam 6: Data: Business Intelligence

Speech analytics is the process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.

Data visualization tools move beyond Excel graphs and charts into sophisticated analysis techniques such as pie charts,controls,instruments,maps,time-series graphs,and more.

One of the primary goals of a database is to eliminate information redundancy by recording each piece of data in only one place in the database.What does the elimination of information redundancy do for a database?

The physical view of information focuses on how individual users logically access information to meet their own particular business needs.

Data validation includes the tests and evaluations used to determine compliance with data governance polices to ensure correctness of data.

What is another term for data that does not exist in a fixed location?

What is the term for is a broad administrative area that deals with identifying individuals in a system and controlling their access to resources within that system by associating user rights and restrictions with the established identity?

What type of keys do you need to use to create a relational database model?

Prediction is a statement about what will happen or might happen in the future,for example,predicting future sales or employee turnover.

Which of the following is not a common form of data mining analysis?

Competitive monitoring can compare two or more data sets to identify patterns and trends.

A primary key is a foreign key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.

What are rules that help ensure the quality of information?

What analyzes text flowing across the Internet,including unstructured text from blogs and messages?

There are three primary data models for organizing information including the hierarchical,network,and relational database models.

What can present the results of large data analysis looking for patterns and relationships that monitor changes in variables over time?

Business critical integrity constraints enforce business rules vital to an organization's success and often require more insight and knowledge than relational integrity constraints.

What is erroneous or flawed data?

A data mart contains a subset of data warehouse information.

Which of the following represent the four primary traits that help determine the value of information?