Exam 8: Enterprise Applications: Business Communications

Website personalization occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.

What is a backward integration?

Logistics controls processes inside a company (warehouse logistics)and outside a company (transport logistics)and focuses on the physical execution part of the supply chain.

Outbound logistics distributes goods and services to customers.

What accesses organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer?

Materials are transformed into semifinished and finished products-the organization's own production processes.

Procurement includes the processes that control the distribution,maintenance,and replacement of materials and personnel to support the supply chain.

A forward integration takes information entered into a given system and sends it automatically to all downstream systems and processes.

A backward integration takes information entered into a given system and sends it automatically to all upstream systems and processes.

In the basic supply chain,plan refers to preparing to manage all resources required to meet demand.

Software customization modifies existing software according to the business's or user's requirements.

What is an RFID's electronic product code?

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

Supply chain event management (SCEM)enables an organization to react more quickly to resolve supply chain issues.

Drones include a process that builds-layer by layer in an additive process-a three-dimensional solid object from a digital model.

Plan,source,give,get,and return are the five basic supply chain management components.

Collaborative demand planning helps organizations reduce their investment in inventory while improving customer satisfaction through product availability.

Inventory cycle time is the time it takes to manufacture a product and deliver it to the retailer.

CRM analysis technologies help organizations segment their customers into categories such as best and worst customers.

What enables an organization to react more quickly to resolve supply chain issues?