Question 1

The newest and most exciting extended ERP component is the:

Accepted Answer

A)  CRM component 
B)  SCM component 
C)  Business Intelligence component 
D)  E-business component 
A)  CRM component 
B)  SCM component 
C)  Business Intelligence component 
D)  E-business component

Question 2

Which channels do ERP vendors need to build for access into the ERP system?

Accepted Answer

A)  One channel for customers (B2
B)  
B)  One channel for suppliers 
C)  One channel for partners 
D)  All of the above 
A)  One channel for customers (B2
B)  
B)  One channel for suppliers 
C)  One channel for partners 
D)  All of the above

Question 3

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

Accepted Answer

A)  Business intelligence 
B)  E-business 
C)  Customer relationship management 
D)  Supply chain management 
A)  Business intelligence 
B)  E-business 
C)  Customer relationship management 
D)  Supply chain management

Question 4

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Accepted Answer

A)  Middleware 
B)  Enterprise application integration middleware 
C)  Automated business process 
D)  e-business infrastructure 
A)  Middleware 
B)  Enterprise application integration middleware 
C)  Automated business process 
D)  e-business infrastructure

Question 5

Microsoft,Oracle,and PAS are the three leading ERP vendors.

Accepted Answer

A) True 
 B)False

Question 6

The business intelligence component of an ERP system typically collects information used throughout the organization,organizes it,and applies analytical tools to assist managers with ________.

Accepted Answer

The answer of The business intelligence component of an ERP...

Question 7

A well-fitting ERP has:

Accepted Answer

A)  Some major process gaps and some minor ones. 
B)  No minor process gaps and very few major ones. 
C)  No major process gaps and very few minor ones. 
D)  Some major processing gaps but it can be tailored to fit. 
A)  Some major process gaps and some minor ones. 
B)  No minor process gaps and very few major ones. 
C)  No major process gaps and very few minor ones. 
D)  Some major processing gaps but it can be tailored to fit.

Question 8

____________ manages the transportation and storage of goods.

Accepted Answer

The answer of ____________ manages the transportation and storage of...

Question 9

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Accepted Answer

CRM applications primary users are sales

Question 10

Sales,marketing,and customer service are the primary users of ______ systems.

Accepted Answer

The answer of Sales,marketing,and customer service are the primary users...

Question 11

Most companies do not carry a high degree of ERP software __________ on their staff.

Accepted Answer

The answer of Most companies do not carry a high...

Question 12

The tracking of online training usage is a feature that is available in the:

Accepted Answer

A)  Accounting and Finance ERP component. 
B)  Production and Materials Management ERP component 
C)  Human Resources ERP component 
D)  All of the above 
A)  Accounting and Finance ERP component. 
B)  Production and Materials Management ERP component 
C)  Human Resources ERP component 
D)  All of the above

Question 13

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.

Accepted Answer

The answer of Production and materials management components handle the...

Question 14

Innovation is the introduction of new equipment or methods.

Accepted Answer

A) True 
 B)False

Question 15

An ERP's main purpose is to provide support and __________ to a business process.

Accepted Answer

The answer of An ERP's main purpose is to provide...

Question 16

Product profitability analysis is a feature that is available in the:

Accepted Answer

A)  Accounting and Finance ERP component 
B)  Production and Materials Management ERP component 
C)  Human Resources ERP component 
D)  All of the above 
A)  Accounting and Finance ERP component 
B)  Production and Materials Management ERP component 
C)  Human Resources ERP component 
D)  All of the above

Question 17

Who are the primary users of SCM systems?

Accepted Answer

A)  Sales, marketing, customer service 
B)  Accounting, finance, logistics, and production 
C)  Customers, resellers, partners, suppliers, and distributors 
D)  All of the above 
A)  Sales, marketing, customer service 
B)  Accounting, finance, logistics, and production 
C)  Customers, resellers, partners, suppliers, and distributors 
D)  All of the above

Question 18

Shell Canada's ERP system handles operations for:

Accepted Answer

A)  Wells and mines 
B)  Processing plants 
C)  Oil trucks and gas pumps 
D)  All of the above 
A)  Wells and mines 
B)  Processing plants 
C)  Oil trucks and gas pumps 
D)  All of the above

Question 19

The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

Accepted Answer

The answer of The first challenge when investing in an...

Question 20

The six best practices of innovation include:

Accepted Answer

A)  Reward risk takers and celebrate diversity. 
B)  buy more technology 
C)  adopt ERP systems 
D)  Look around and hire only practitioners 
A)  Reward risk takers and celebrate diversity. 
B)  buy more technology 
C)  adopt ERP systems 
D)  Look around and hire only practitioners

The newest and most exciting extended ERP component is the:

Which channels do ERP vendors need to build for access into the ERP system?

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Microsoft,Oracle,and PAS are the three leading ERP vendors.

The business intelligence component of an ERP system typically collects information used throughout the organization,organizes it,and applies analytical tools to assist managers with ________.

A well-fitting ERP has:

____________ manages the transportation and storage of goods.

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Sales,marketing,and customer service are the primary users of ______ systems.

Most companies do not carry a high degree of ERP software __________ on their staff.

The tracking of online training usage is a feature that is available in the:

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.

Innovation is the introduction of new equipment or methods.

An ERP's main purpose is to provide support and __________ to a business process.

Product profitability analysis is a feature that is available in the:

Who are the primary users of SCM systems?

Shell Canada's ERP system handles operations for:

The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

The six best practices of innovation include:

Business Information Systems

A Brave New Connected World

E-Business and Mobile Business

Technical Fundamentals

Systems Development and Project Management

Enterprise Architecture and Security

Quality Data and Business Intelligence

Enterprise Information Systems: ERP and SCM

Enterprise Information Systems: CRM and Collaboration Systems

Ethics,Privacy,Social Media and Future Trends

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Exam 4: Decisions and Processes

The newest and most exciting extended ERP component is the:

Which channels do ERP vendors need to build for access into the ERP system?

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Microsoft,Oracle,and PAS are the three leading ERP vendors.

The business intelligence component of an ERP system typically collects information used throughout the organization,organizes it,and applies analytical tools to assist managers with ________.

A well-fitting ERP has:

____________ manages the transportation and storage of goods.

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Sales,marketing,and customer service are the primary users of ______ systems.

Most companies do not carry a high degree of ERP software __________ on their staff.

The tracking of online training usage is a feature that is available in the:

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.

Innovation is the introduction of new equipment or methods.

An ERP's main purpose is to provide support and __________ to a business process.

Product profitability analysis is a feature that is available in the:

Who are the primary users of SCM systems?

Shell Canada's ERP system handles operations for:

The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

The six best practices of innovation include:

Business Information Systems

A Brave New Connected World

E-Business and Mobile Business

Technical Fundamentals

Systems Development and Project Management

Enterprise Architecture and Security

Quality Data and Business Intelligence

Enterprise Information Systems: ERP and SCM

Enterprise Information Systems: CRM and Collaboration Systems

Ethics,Privacy,Social Media and Future Trends

About the Modules

Filters