Exam 11: Managing Internal Operations

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The managing director of a paper products company,wanted to introduce nonmonetary incentives to enhance employee motivation and spur strategy execution.When presented with some ideas,he chose all of the following EXCEPT:

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Which of the following is NOT a recommended way for managers to monitor the operating performance of employees to ensure superior strategy execution?

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The Six Sigma process of define,measure,analyze,improve,and control (DMAIC)is:

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Management's most powerful tool for winning employee commitment to good strategy execution is:

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Installing well-conceived,state-of-the-art support systems is an important managerial component of implementing and executing strategy because:

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Which of the following is NOT likely to be effective in trying to gain employees' wholehearted commitment to good strategy execution?

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In trying to gain employees' wholehearted commitment to good strategy execution and operating excellence,managers are well advised to use all of the following incentives EXCEPT:

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Which of the following statements about Six Sigma quality programs is true?

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Six Sigma programs:

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The broad areas that internal information business systems need to cover include all of the following EXCEPT:

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Without a strategic framework,managers lack the context in which to:

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What is the value of total quality management (TQM)and how does it differ from business process reengineering?

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Visible actions to reallocate operating funds and move people into different and new organizational units:

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Why does a company's budget need to be closely linked to the needs of good strategy execution?

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Well-conceived policies and operating procedures facilitate strategy execution in all of the following ways EXCEPT they:

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Which of the following is NOT a sound guideline for designing a reward and incentive system that helps promote good strategy execution?

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A well-designed reward system:

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The broad areas that internal information business systems need to cover include all of the following EXCEPT:

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The guidelines for designing an incentive compensation system that will help drive successful strategy execution include:

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The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that:

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