Question 1

Public issues are also sometimes referred to as:

Accepted Answer

A)  Social issues. 
B)  Sociopolitical issues. 
C)  Both A and B. 
D)  None of the above. 
A)  Social issues. 
B)  Sociopolitical issues. 
C)  Both A and B. 
D)  None of the above.

Question 2

A public issue exists when there is agreement between the stakeholders' expectations of what a business firm should do and the actual performance of that business firm.

Accepted Answer

A) True 
 B)False

Question 3

The issues management process is a:

Accepted Answer

A)  Beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. 
B)  Beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. 
C)  Systematic process companies use when responding to public issues that are of greatest importance to the business. 
D)  Confusing process that is rarely used to help top management within an organization. 
A)  Beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. 
B)  Beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. 
C)  Systematic process companies use when responding to public issues that are of greatest importance to the business. 
D)  Confusing process that is rarely used to help top management within an organization.

Question 4

What are the various stages of the business-stakeholder relationship?

Accepted Answer

The business-stakeholder relationship go

Question 5

In the issue management process,identifying the issue involves anticipating emerging issues.

Accepted Answer

A) True 
 B)False

Question 6

A corporation's issue management activities are usually linked to:

Accepted Answer

A)  The board of directors. 
B)  Top management. 
C)  Both the board of directors and top management levels. 
D)  The strategic governance committee. 
A)  The board of directors. 
B)  Top management. 
C)  Both the board of directors and top management levels. 
D)  The strategic governance committee.

Question 7

Once an issue has been identified,its implications must be:

Accepted Answer

A)  Acted upon. 
B)  Analyzed. 
C)  Segmented. 
D)  Deleted. 
A)  Acted upon. 
B)  Analyzed. 
C)  Segmented. 
D)  Deleted.

Question 8

An analysis of the stability or instability of a government is an example of scanning the:

Accepted Answer

A)  Social environment. 
B)  Legal environment. 
C)  Geophysical environment. 
D)  Political environment. 
A)  Social environment. 
B)  Legal environment. 
C)  Geophysical environment. 
D)  Political environment.

Question 9

Firms that believe they can make decisions unilaterally,without taking into consideration their impact on others are:

Accepted Answer

A)  Interactive companies. 
B)  Proactive companies. 
C)  Reactive companies. 
D)  Inactive companies. 
A)  Interactive companies. 
B)  Proactive companies. 
C)  Reactive companies. 
D)  Inactive companies.

Question 10

Once an organization has implemented the issue management program,it must:

Accepted Answer

A)  Use trade associations or consultants to follow high priority issues. 
B)  Study the results and make necessary adjustments. 
C)  Not limit the number of public issues the firm can address. 
D)  Pick a selected number of issues to address immediately. 
A)  Use trade associations or consultants to follow high priority issues. 
B)  Study the results and make necessary adjustments. 
C)  Not limit the number of public issues the firm can address. 
D)  Pick a selected number of issues to address immediately.

Question 11

The components of a typical issues management process include:

Accepted Answer

A)  Identify issue. 
B)  Generate options. 
C)  Take action. 
D)  All of the above. 
A)  Identify issue. 
B)  Generate options. 
C)  Take action. 
D)  All of the above.

Question 12

The relevance and importance of stakeholders and their issues is known as:

Accepted Answer

A)  Stakeholder salience. 
B)  Competitive intelligence. 
C)  Stakeholder materiality. 
D)  Organizational capacity. 
A)  Stakeholder salience. 
B)  Competitive intelligence. 
C)  Stakeholder materiality. 
D)  Organizational capacity.

Question 13

Engaging interactively with stakeholders carries a number of potential benefits.Discuss.

Accepted Answer

Engaging interactively with stakeholders

Question 14

Contemporary issue management:

Accepted Answer

A)  Is a linear process. 
B)  Was useful in the 1970s, but not today. 
C)  Is used by all government agencies. 
D)  Is an interactive, forward thinking process. 
A)  Is a linear process. 
B)  Was useful in the 1970s, but not today. 
C)  Is used by all government agencies. 
D)  Is an interactive, forward thinking process.

Question 15

Because of the risks and opportunities public issues present,organizations need:

Accepted Answer

A)  A strong relationship with a lobbying firm or an in-house lobbying department. 
B)  Executives to be rewarded with substantial bonuses as part of total compensation. 
C)  A systematic way of identifying, monitoring, and selecting public issues. 
D)  Tougher government regulations and oversight by political action committees. 
A)  A strong relationship with a lobbying firm or an in-house lobbying department. 
B)  Executives to be rewarded with substantial bonuses as part of total compensation. 
C)  A systematic way of identifying, monitoring, and selecting public issues. 
D)  Tougher government regulations and oversight by political action committees.

Question 16

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:

Accepted Answer

A)  Stakeholder networks. 
B)  Stakeholder motivation. 
C)  Stakeholder systems. 
D)  Stakeholder dialogue. 
A)  Stakeholder networks. 
B)  Stakeholder motivation. 
C)  Stakeholder systems. 
D)  Stakeholder dialogue.

Question 17

What is a public issue and how do they impact modern firms?

Accepted Answer

A public issue refers to a matter or con

Question 18

Stakeholder engagement is,at its core,a:

Accepted Answer

A)  Program. 
B)  Relationship. 
C)  Process. 
D)  Systems model. 
A)  Program. 
B)  Relationship. 
C)  Process. 
D)  Systems model.

Question 19

A leadership role in addressing emerging management issues in often taken by:

Accepted Answer

A)  The public affairs department. 
B)  The government relations department. 
C)  The department of sustainability or environmental, health and safety. 
D)  All of the above. 
A)  The public affairs department. 
B)  The government relations department. 
C)  The department of sustainability or environmental, health and safety. 
D)  All of the above.

Question 20

Environmental analysis is a method managers use to gather information about external issues and trends.

Accepted Answer

A) True 
 B)False

Public issues are also sometimes referred to as:

A public issue exists when there is agreement between the stakeholders' expectations of what a business firm should do and the actual performance of that business firm.

The issues management process is a:

What are the various stages of the business-stakeholder relationship?

In the issue management process,identifying the issue involves anticipating emerging issues.

A corporation's issue management activities are usually linked to:

Once an issue has been identified,its implications must be:

An analysis of the stability or instability of a government is an example of scanning the:

Firms that believe they can make decisions unilaterally,without taking into consideration their impact on others are:

Once an organization has implemented the issue management program,it must:

The components of a typical issues management process include:

The relevance and importance of stakeholders and their issues is known as:

Engaging interactively with stakeholders carries a number of potential benefits.Discuss.

Contemporary issue management:

Because of the risks and opportunities public issues present,organizations need:

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:

What is a public issue and how do they impact modern firms?

Stakeholder engagement is,at its core,a:

A leadership role in addressing emerging management issues in often taken by:

Environmental analysis is a method managers use to gather information about external issues and trends.

The Corporation and Its Stakeholders

Corporate Social Responsibility and Citizenship

Business in a Globalized World

Ethics and Ethical Reasoning

Organizational Ethics

Businessgovernment Relations

Influencing the Political Environment

Sustainable Development and Global Business

Managing for Sustainability

The Role of Technology

Regulating and Managing Information Technology

Shareholder Rights and Corporate Governance

Consumer Protection

Employees and the Corporation

Managing a Diverse Workforce

Business and Its Suppliers

The Community and the Corporation

The Public and Corporate Reputation

Filters

Exam 2: Managing Public Issues and Stakeholder Relationships

Public issues are also sometimes referred to as:

A public issue exists when there is agreement between the stakeholders' expectations of what a business firm should do and the actual performance of that business firm.

The issues management process is a:

What are the various stages of the business-stakeholder relationship?

In the issue management process,identifying the issue involves anticipating emerging issues.

A corporation's issue management activities are usually linked to:

Once an issue has been identified,its implications must be:

An analysis of the stability or instability of a government is an example of scanning the:

Firms that believe they can make decisions unilaterally,without taking into consideration their impact on others are:

Once an organization has implemented the issue management program,it must:

The components of a typical issues management process include:

The relevance and importance of stakeholders and their issues is known as:

Engaging interactively with stakeholders carries a number of potential benefits.Discuss.

Contemporary issue management:

Because of the risks and opportunities public issues present,organizations need:

A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:

What is a public issue and how do they impact modern firms?

Stakeholder engagement is,at its core,a:

A leadership role in addressing emerging management issues in often taken by:

Environmental analysis is a method managers use to gather information about external issues and trends.

The Corporation and Its Stakeholders

Corporate Social Responsibility and Citizenship

Business in a Globalized World

Ethics and Ethical Reasoning

Organizational Ethics

Businessgovernment Relations

Influencing the Political Environment

Sustainable Development and Global Business

Managing for Sustainability

The Role of Technology

Regulating and Managing Information Technology

Shareholder Rights and Corporate Governance

Consumer Protection

Employees and the Corporation

Managing a Diverse Workforce

Business and Its Suppliers

The Community and the Corporation

The Public and Corporate Reputation

Filters