Exam 4: Communication

When a nurse lectures to a large group, the method of communication is usually in the form of ____________ communication.

A grieving young widow cries out, "Why was my husband killed? Why wasn't it me?" What is the nurse's best response?

If in response to the patient statement, "I am upset about all this lab work" the nurse responds, "You're upset?" What is this is an example of?

Which question below is open-ended?

The term that describes an individual's perception or understanding of a particular word or phrase is _____________.

The nurse considers the feelings and needs of a patient by stating, "I know you are concerned about your surgery tomorrow. How can I help you?" What type of communication is this?

A nurse is standing at the bedside with the patient lying in bed. What can the nurse be construed as demonstrating?

A nurse communicates with a patient by maintaining eye contact and through the use of touch. What type of communication technique is the nurse demonstrating?

The nurse recognizes that a patient experiencing stress feels vulnerable. What would be the most appropriate way for the nurse to intervene?

The ___________ is the person conveying the message, whereas the ____________ is the individual or individuals to whom the message is conveyed.

A patient states, "My husband has told me how he feels about my having a mastectomy." The nurse nods and says, "Go on." This is an example of:

A nurse frequently looks at her watch when giving a patient a bed bath. What message is most likely conveyed to the patient from the nurse?

What does maintaining eye contact for 2 to 6 seconds during communication with a patient do?

What is true about the use of silence in therapeutic communication? (Select all that apply.)

A patient with aphasia who cannot understand a spoken or written message is said to have ___________ aphasia.

A nurse actively avoids the use of one-way communication. What is the major problem with one-way communication?

If the nurse aggressively says to a patient, "Why couldn't you have asked me to give you your pain medication when I was in here earlier?" what feeling is the patient most likely to demonstrate?

A nurse is caring for a newly admitted diabetic patient and is performing the initial assessment. What statement made by the nurse demonstrates use of a closed question?

When listening to a patient, what action by the nurse demonstrates disinterest and coldness?

When speaking to a person of a different culture, how should the nurse consider modifying his or her communication style? (Select all that apply.)