Question 1

The systematic methods members use to solve problems,make decisions,and implement solutions are called _____.

Accepted Answer

A)  task processes 
B)  relationship processes 
C)  critical processes 
D)  quality processes 
A)  task processes 
B)  relationship processes 
C)  critical processes 
D)  quality processes

Question 2

Which of the following is not a way for team leaders to promote cooperation across teams?

Accepted Answer

A)  Articulate a common vision with the team that inspires interdependence. 
B)  Refer to "us" versus "them" in all communications to clearly identify boundaries. 
C)  Create gatekeeping roles in the teams. 
D)  Reward cooperation across teams. 
A)  Articulate a common vision with the team that inspires interdependence. 
B)  Refer to "us" versus "them" in all communications to clearly identify boundaries. 
C)  Create gatekeeping roles in the teams. 
D)  Reward cooperation across teams.

Question 3

Which of the following is not one of the characteristics of a well-designed task?

Accepted Answer

A)  clear boundaries 
B)  meaningfulness 
C)  feedback 
D)  daily coaching 
A)  clear boundaries 
B)  meaningfulness 
C)  feedback 
D)  daily coaching

Question 4

To prevent groupthink,leaders should _____.

Accepted Answer

A)  be familiar with the symptoms of groupthink 
B)  remove themselves from some group meetings 
C)  encourage group members to give them bad news 
D)  all of the above 
A)  be familiar with the symptoms of groupthink 
B)  remove themselves from some group meetings 
C)  encourage group members to give them bad news 
D)  all of the above

Question 5

According to researcher Richard Hackman,high-performing teams meet all of the effectiveness criteria listed below except _____.

Accepted Answer

A)  team must grow and learn as a unit 
B)  team must promote the personal growth needs of members 
C)  teams must consistently produce high quality output 
D)  team members sacrifice personal well being for the good of the team 
A)  team must grow and learn as a unit 
B)  team must promote the personal growth needs of members 
C)  teams must consistently produce high quality output 
D)  team members sacrifice personal well being for the good of the team

Question 6

According to the textbook,leaders of high-performing teams spend a great deal of time creating a context in which team members can do their best work rather than directly intervening with the team

Accepted Answer

A) True 
 B)False

Question 7

Boundary spanners ____.

Accepted Answer

A)  connect their teams externally 
B)  tend to be more successful professionally 
C)  both a and b 
D)  none of the above 
A)  connect their teams externally 
B)  tend to be more successful professionally 
C)  both a and b 
D)  none of the above

Question 8

"SMART" goals refer to goals that are synergistic,malleable,aligned,realistic,and time-bound.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not stage of team development?

Accepted Answer

A)  forming 
B)  performing 
C)  approving 
D)  storming 
A)  forming 
B)  performing 
C)  approving 
D)  storming

Question 10

A clear,engaging team purpose can be a problem,as well as an advantage. The best example of this is _____.

Accepted Answer

A)  a team that checks with other organizational groups before proceeding on a project 
B)  a team that works solely on their department's goals,to the exclusion of helping other departments achieve their goals 
C)  a team that provides products designed especially to meet customer needs 
D)  a team that doesn't need a leader to make decisions 
A)  a team that checks with other organizational groups before proceeding on a project 
B)  a team that works solely on their department's goals,to the exclusion of helping other departments achieve their goals 
C)  a team that provides products designed especially to meet customer needs 
D)  a team that doesn't need a leader to make decisions

Question 11

You have just joined a new team at work. After the first few weeks,you notice that everyone on the team gets together for lunch on Thursdays. No one says anything about it - it just seems to happen. As a result,you assume that "this is how we do things around here" and make sure you are always free to have lunch with the group on Thursdays. This is an example of _____.

Accepted Answer

A)  an explicit norm 
B)  an implicit norm 
C)  an explicit policy 
D)  an implicit policy 
A)  an explicit norm 
B)  an implicit norm 
C)  an explicit policy 
D)  an implicit policy

Question 12

According to Richard Hackman and Ruth Wageman,____.

Accepted Answer

A)  good coaching can significantly help a poorly designed team 
B)  good coaching can help a team without a clear direction and well-designed tasks 
C)  good coaching has little or no impact on a poorly designed team 
D)  good coaching has little or no impact on a well-designed team 
A)  good coaching can significantly help a poorly designed team 
B)  good coaching can help a team without a clear direction and well-designed tasks 
C)  good coaching has little or no impact on a poorly designed team 
D)  good coaching has little or no impact on a well-designed team

Question 13

According to researchers Richard Hackman and Greg Oldham,a well designed task has all of the following except _____.

Accepted Answer

A)  Personality based feedback 
B)  skill variety 
C)  task identity 
D)  task significance 
A)  Personality based feedback 
B)  skill variety 
C)  task identity 
D)  task significance

Question 14

Describe what SMART goals are and provide 3 examples of SMART goals.

Accepted Answer

High-performing teams develop specific a

Question 15

Based on this chapter on teams in the textbook,which of the following does not help a team achieve synergy?

Accepted Answer

A)  purpose 
B)  people 
C)  process 
D)  promotion 
A)  purpose 
B)  people 
C)  process 
D)  promotion

Question 16

Groups engaged in groupthink tend to develop illusions of unanimity.

Accepted Answer

A) True 
 B)False

Question 17

Because of our basic need to belong to a social group,we are _____.

Accepted Answer

A)  likely to see ourselves as more similar to people from other groups than to people from our own groups 
B)  more likely to remember negative information about our in-group,especially under stress 
C)  more likely to see members of out-groups in positive ways,especially under stress 
D)  none of the above 
A)  likely to see ourselves as more similar to people from other groups than to people from our own groups 
B)  more likely to remember negative information about our in-group,especially under stress 
C)  more likely to see members of out-groups in positive ways,especially under stress 
D)  none of the above

Question 18

"SMART" goals refer to all of the following except _____.

Accepted Answer

A)  synergistic 
B)  measurable 
C)  aligned 
D)  realistic 
A)  synergistic 
B)  measurable 
C)  aligned 
D)  realistic

Question 19

Effective explicit norms should address only those behaviors that each member can control.

Accepted Answer

A) True 
 B)False

Question 20

An effective team member generally sacrifices his or her own goals for the sake of the team.

Accepted Answer

A) True 
 B)False

The systematic methods members use to solve problems,make decisions,and implement solutions are called _____.

Which of the following is not a way for team leaders to promote cooperation across teams?

Which of the following is not one of the characteristics of a well-designed task?

To prevent groupthink,leaders should _____.

According to researcher Richard Hackman,high-performing teams meet all of the effectiveness criteria listed below except _____.

According to the textbook,leaders of high-performing teams spend a great deal of time creating a context in which team members can do their best work rather than directly intervening with the team

Boundary spanners ____.

"SMART" goals refer to goals that are synergistic,malleable,aligned,realistic,and time-bound.

Which of the following is not stage of team development?

A clear,engaging team purpose can be a problem,as well as an advantage. The best example of this is _____.

According to Richard Hackman and Ruth Wageman,____.

According to researchers Richard Hackman and Greg Oldham,a well designed task has all of the following except _____.

Describe what SMART goals are and provide 3 examples of SMART goals.

Based on this chapter on teams in the textbook,which of the following does not help a team achieve synergy?

Groups engaged in groupthink tend to develop illusions of unanimity.

Because of our basic need to belong to a social group,we are _____.

"SMART" goals refer to all of the following except _____.

Effective explicit norms should address only those behaviors that each member can control.

An effective team member generally sacrifices his or her own goals for the sake of the team.

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Relationships With Your Direct Reports, bosses, and Peers

Managing Cultural Diversity

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters

Exam 8: Creating High-Performing Teams

The systematic methods members use to solve problems,make decisions,and implement solutions are called _____.

Which of the following is not a way for team leaders to promote cooperation across teams?

Which of the following is not one of the characteristics of a well-designed task?

To prevent groupthink,leaders should _____.

According to researcher Richard Hackman,high-performing teams meet all of the effectiveness criteria listed below except _____.

According to the textbook,leaders of high-performing teams spend a great deal of time creating a context in which team members can do their best work rather than directly intervening with the team

Boundary spanners ____.

"SMART" goals refer to goals that are synergistic,malleable,aligned,realistic,and time-bound.

Which of the following is not stage of team development?

A clear,engaging team purpose can be a problem,as well as an advantage. The best example of this is _____.

According to Richard Hackman and Ruth Wageman,____.

According to researchers Richard Hackman and Greg Oldham,a well designed task has all of the following except _____.

Describe what SMART goals are and provide 3 examples of SMART goals.

Based on this chapter on teams in the textbook,which of the following does not help a team achieve synergy?

Groups engaged in groupthink tend to develop illusions of unanimity.

Because of our basic need to belong to a social group,we are _____.

"SMART" goals refer to all of the following except _____.

Effective explicit norms should address only those behaviors that each member can control.

An effective team member generally sacrifices his or her own goals for the sake of the team.

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Relationships With Your Direct Reports, bosses, and Peers

Managing Cultural Diversity

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters