Question 1

The textbook says that having "clear boundaries" is a characteristic of teams. "Clear boundaries" refers to _____________.

Accepted Answer

A)  team members can identify who is and isn't a member of the team 
B)  outsiders recognize the team as a legitimate unit 
C)  both a and b 
D)  none of the above 
A)  team members can identify who is and isn't a member of the team 
B)  outsiders recognize the team as a legitimate unit 
C)  both a and b 
D)  none of the above

Question 2

As long as a team has effective task processes,the team will be able to continue to produce high-quality products,regardless of relationship processes.

Accepted Answer

A) True 
 B)False

Question 3

If I am acting as a "scout" for my team,I am most likely to be _____.

Accepted Answer

A)  gathering information and resources 
B)  engaging in team impression management 
C)  allowing entry to the team 
D)  protecting the team by denying non-legitimate requests from outside 
A)  gathering information and resources 
B)  engaging in team impression management 
C)  allowing entry to the team 
D)  protecting the team by denying non-legitimate requests from outside

Question 4

The five stages of team development are telling,coaching,participating,delegating,and allocating.

Accepted Answer

A) True 
 B)False

Question 5

The boundary spanning role that translates external information to make it useful is the _____.

Accepted Answer

A)  scout 
B)  ambassador 
C)  sentry 
D)  moderator 
A)  scout 
B)  ambassador 
C)  sentry 
D)  moderator

Question 6

High performing teams balance both advocacy (e.g.,expressing and advocating for one's own ideas)
and inquiry (e.g.,seeking out and listening to the ideas of others).

Accepted Answer

A) True 
 B)False

Question 7

Process gains refers to the benefits of team synergy.

Accepted Answer

A) True 
 B)False

Question 8

The stage of group development in which we are most likely to see members being dependent on their leader is _____.

Accepted Answer

A)  forming 
B)  norming 
C)  storming 
D)  mourning 
A)  forming 
B)  norming 
C)  storming 
D)  mourning

Question 9

The stage of group development likely to be characterized by high energy,pride,and confidence is _____.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 10

A powerful team purpose creates a sense of urgency.

Accepted Answer

A) True 
 B)False

Question 11

Categorizing our social world into groups gives us _____.

Accepted Answer

A)  a sense of control 
B)  a sense of stability 
C)  a sense of predictability 
D)  all of the above 
A)  a sense of control 
B)  a sense of stability 
C)  a sense of predictability 
D)  all of the above

Question 12

Which stage of team development are team members most likely to resist the leader?

Accepted Answer

A)  adjourning 
B)  performing 
C)  norming 
D)  storming 
A)  adjourning 
B)  performing 
C)  norming 
D)  storming

Question 13

High performing teams are both internally focused and externally connected.

Accepted Answer

A) True 
 B)False

Question 14

According to the textbook,the best thing a leader can do for the team is _____.

Accepted Answer

A)  help it get off to a good start 
B)  provide direction,structure,and resources 
C)  carefully plan the type and timing of coaching 
D)  all of the above 
A)  help it get off to a good start 
B)  provide direction,structure,and resources 
C)  carefully plan the type and timing of coaching 
D)  all of the above

Question 15

Which of the following goals would be a good example of a "SMART" goal?

Accepted Answer

A)  Improve customer satisfaction because our satisfaction numbers have decreased 
B)  Create new product ideas because our competition has introduced 3 new products in the past year 
C)  Reduce scrap rates in manufacturing by 20% by the end of the third quarter 
D)  Reduce the likelihood of product failures in the near future 
A)  Improve customer satisfaction because our satisfaction numbers have decreased 
B)  Create new product ideas because our competition has introduced 3 new products in the past year 
C)  Reduce scrap rates in manufacturing by 20% by the end of the third quarter 
D)  Reduce the likelihood of product failures in the near future

Question 16

A powerful team purpose _____.

Accepted Answer

A)  Engages employees because it helps them find meaning in their work 
B)  motivates team members to persist when they face hurdles 
C)  reduces the risk that the team will waste time on activities that don't matter 
D)  all of the above 
A)  Engages employees because it helps them find meaning in their work 
B)  motivates team members to persist when they face hurdles 
C)  reduces the risk that the team will waste time on activities that don't matter 
D)  all of the above

Question 17

Excessive in-group identification and cohesion can lead to_____.

Accepted Answer

A)  isolation 
B)  overestimation of the group's competence 
C)  blindness to interdependencies with external individuals and groups 
D)  all of the above 
A)  isolation 
B)  overestimation of the group's competence 
C)  blindness to interdependencies with external individuals and groups 
D)  all of the above

Question 18

According to the textbook,the most important lesson effective leaders learn is that their most important job is to _____.

Accepted Answer

A)  directly intervene in the team's work rather than manage the context in which the team works 
B)  manage the context in which the team works rather than directly intervene in the team's work 
C)  be the go-to person for everyday team issues to build credibility 
D)  provide the team with a sense of identity as an unbounded team 
A)  directly intervene in the team's work rather than manage the context in which the team works 
B)  manage the context in which the team works rather than directly intervene in the team's work 
C)  be the go-to person for everyday team issues to build credibility 
D)  provide the team with a sense of identity as an unbounded team

Question 19

The four types of gatekeeping roles designed to manage boundaries between the group and its external environment are driver,analytic,amiable,and expressive.

Accepted Answer

A) True 
 B)False

Question 20

A National Traffic Safety Board study of "the circumstances in which cockpit crews were more likely to get in trouble" found that approximately "___% of all incidences occurred on the crew's first day of flying together."

Accepted Answer

A)  12% 
B)  28% 
C)  55% 
D)  73% 
A)  12% 
B)  28% 
C)  55% 
D)  73%

The textbook says that having "clear boundaries" is a characteristic of teams. "Clear boundaries" refers to _____________.

As long as a team has effective task processes,the team will be able to continue to produce high-quality products,regardless of relationship processes.

If I am acting as a "scout" for my team,I am most likely to be _____.

The five stages of team development are telling,coaching,participating,delegating,and allocating.

The boundary spanning role that translates external information to make it useful is the _____.

High performing teams balance both advocacy (e.g.,expressing and advocating for one's own ideas) and inquiry (e.g.,seeking out and listening to the ideas of others).

Process gains refers to the benefits of team synergy.

The stage of group development in which we are most likely to see members being dependent on their leader is _____.

The stage of group development likely to be characterized by high energy,pride,and confidence is _____.

A powerful team purpose creates a sense of urgency.

Categorizing our social world into groups gives us _____.

Which stage of team development are team members most likely to resist the leader?

High performing teams are both internally focused and externally connected.

According to the textbook,the best thing a leader can do for the team is _____.

Which of the following goals would be a good example of a "SMART" goal?

A powerful team purpose _____.

Excessive in-group identification and cohesion can lead to_____.

According to the textbook,the most important lesson effective leaders learn is that their most important job is to _____.

The four types of gatekeeping roles designed to manage boundaries between the group and its external environment are driver,analytic,amiable,and expressive.

A National Traffic Safety Board study of "the circumstances in which cockpit crews were more likely to get in trouble" found that approximately "___% of all incidences occurred on the crew's first day of flying together."

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Relationships With Your Direct Reports, bosses, and Peers

Managing Cultural Diversity

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters

Exam 8: Creating High-Performing Teams

The textbook says that having "clear boundaries" is a characteristic of teams. "Clear boundaries" refers to _____________.

As long as a team has effective task processes,the team will be able to continue to produce high-quality products,regardless of relationship processes.

If I am acting as a "scout" for my team,I am most likely to be _____.

The five stages of team development are telling,coaching,participating,delegating,and allocating.

The boundary spanning role that translates external information to make it useful is the _____.

High performing teams balance both advocacy (e.g.,expressing and advocating for one's own ideas) and inquiry (e.g.,seeking out and listening to the ideas of others).

Process gains refers to the benefits of team synergy.

The stage of group development in which we are most likely to see members being dependent on their leader is _____.

The stage of group development likely to be characterized by high energy,pride,and confidence is _____.

A powerful team purpose creates a sense of urgency.

Categorizing our social world into groups gives us _____.

Which stage of team development are team members most likely to resist the leader?

High performing teams are both internally focused and externally connected.

According to the textbook,the best thing a leader can do for the team is _____.

Which of the following goals would be a good example of a "SMART" goal?

A powerful team purpose _____.

Excessive in-group identification and cohesion can lead to_____.

According to the textbook,the most important lesson effective leaders learn is that their most important job is to _____.

The four types of gatekeeping roles designed to manage boundaries between the group and its external environment are driver,analytic,amiable,and expressive.

A National Traffic Safety Board study of "the circumstances in which cockpit crews were more likely to get in trouble" found that approximately "___% of all incidences occurred on the crew's first day of flying together."

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Relationships With Your Direct Reports, bosses, and Peers

Managing Cultural Diversity

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters