Question 1

A roller coaster ride in an amusement park employs which type of queuing system line structure?

Accepted Answer

A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these 
A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these A

Question 2

The more time, money, and effort you spend developing a simulation model, the more likely you are to achieve useful results.

Accepted Answer

A) True 
 B)False  False

Question 3

The demand on a hospital's emergency medical services is considered an uncontrollable arrival pattern of the calling population.

Accepted Answer

A) True 
 B)False  True

Question 4

The customer arrivals in a queuing system come almost exclusively from finite populations.

Accepted Answer

A) True 
 B)False

Question 5

A variable arrival rate is more common in waiting line management than a constant arrival rate.

Accepted Answer

A) True 
 B)False

Question 6

Regardless of the computer language chosen for a simulation model, too much data from a simulation can be dysfunctional to problem solving.

Accepted Answer

A) True 
 B)False

Question 7

Customers arrive at a common queue at the coffee station with two identical coffee machines in a busy mall at the rate of 48 per hour, following Poisson distribution.Each customer mixes his or her specialty coffee taking 2 minutes on an average following an exponential process.What is the expected number of customers in the system at this coffee station?

Accepted Answer

A) infinity 
B) 2.844 
C) 2.444 
D) 4.444 
E) 3 
A) infinity 
B) 2.844 
C) 2.444 
D) 4.444 
E) 3

Question 8

A finite population in waiting line management refers to a population that is large enough in relation to the service system so that the change in population size caused by subtractions or additions to the population does not significantly affect the system probabilities.

Accepted Answer

A) True 
 B)False

Question 9

Highest-profit customer first is a queue discipline discussed in the textbook.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following queue disciplines is discussed in the textbook?

Accepted Answer

A) Emergencies first 
B) Garner-Whitten formula 
C) Newest customer first 
D) Patient customers last 
E) None of these 
A) Emergencies first 
B) Garner-Whitten formula 
C) Newest customer first 
D) Patient customers last 
E) None of these

Question 11

In a practical sense, an infinite queue is one that includes every possible member of the served population.

Accepted Answer

A) True 
 B)False

Question 12

In a department 25 machines are kept running by three operators who respond to randomly occurring equipment problems.

Accepted Answer

A) True 
 B)False

Question 13

In modeling a simulation, random numbers from 00 to 99 are assigned with the intervals determined from frequency distributions for each behavior occurrence.Assume there are two behaviors, A and B, out of 100 tallies.On behavior A you record 45 tallies, and on behavior B you record 55 tallies.Which of the following is a correct random-number interval for behavior A?

Accepted Answer

A) 00 to 45 
B) 00 to 44 
C) 56 to 99 
D) 55 to 100 
E) 45 to 100 
A) 00 to 45 
B) 00 to 44 
C) 56 to 99 
D) 55 to 100 
E) 45 to 100

Question 14

The customer arrivals in a queuing system come almost exclusively from infinite populations.

Accepted Answer

A) True 
 B)False

Question 15

In modeling a simulation, random numbers from 00 to 99 are assigned with the intervals determined from frequency distributions for each behavior occurrence.Assume there are two behaviors, A and B, out of 50 tallies.On behavior A you record 15 tallies, and on behavior B you record 35 tallies.Which of the following is a correct random-number interval for behavior A (Choose the most appropriate answer)?

Accepted Answer

A) 00 to 29 
B) 00 to 14 
C) 70 to 99 
D) 35 to 49 
E) A or C 
A) 00 to 29 
B) 00 to 14 
C) 70 to 99 
D) 35 to 49 
E) A or C

Question 16

Which of the following is an example of general-purpose simulation software?

Accepted Answer

A) Link Trainer Programs 
B) SIMSCRIPT II.5 
C) SIM-Central 
D) C++ 
E) Visual Basic 
A) Link Trainer Programs 
B) SIMSCRIPT II.5 
C) SIM-Central 
D) C++ 
E) Visual Basic

Question 17

Which of the following is not an example of general-purpose simulation software?

Accepted Answer

A) SIMAN 
B) GPSS/PC 
C) RESQ 
D) GAPE/H 
E) SLAMII 
A) SIMAN 
B) GPSS/PC 
C) RESQ 
D) GAPE/H 
E) SLAMII

Question 18

In a college registration process, several department heads have to approve an individual student's semester course load.What is the queuing system line structure?

Accepted Answer

A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these 
A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these

Question 19

A small vendor has either a good day of sales with an average of $1,000 or a bad day with an average of only $500 for the day.To simulate these outcomes, random numbers from 00 to 99 should be assigned with the intervals determined from the frequency distribution.If, during the last 100 days, the vendor had 27 good days and 73 bad days, which of the following is a correct random-number interval for a bad day?

Accepted Answer

A) 28 to 99 
B) 27 to 73 
C) 27 to 100 
D) 27 to 99 
E) 00 to 26 
A) 28 to 99 
B) 27 to 73 
C) 27 to 100 
D) 27 to 99 
E) 00 to 26

Question 20

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

Accepted Answer

A) True 
 B)False

Exam 10: Waiting Line Analysis and Simulation

A roller coaster ride in an amusement park employs which type of queuing system line structure?

The more time, money, and effort you spend developing a simulation model, the more likely you are to achieve useful results.

The demand on a hospital's emergency medical services is considered an uncontrollable arrival pattern of the calling population.

The customer arrivals in a queuing system come almost exclusively from finite populations.

A variable arrival rate is more common in waiting line management than a constant arrival rate.

Regardless of the computer language chosen for a simulation model, too much data from a simulation can be dysfunctional to problem solving.

A finite population in waiting line management refers to a population that is large enough in relation to the service system so that the change in population size caused by subtractions or additions to the population does not significantly affect the system probabilities.

Highest-profit customer first is a queue discipline discussed in the textbook.

Which of the following queue disciplines is discussed in the textbook?

In a practical sense, an infinite queue is one that includes every possible member of the served population.

In a department 25 machines are kept running by three operators who respond to randomly occurring equipment problems.

The customer arrivals in a queuing system come almost exclusively from infinite populations.

Which of the following is an example of general-purpose simulation software?

Which of the following is not an example of general-purpose simulation software?

In a college registration process, several department heads have to approve an individual student's semester course load.What is the queuing system line structure?

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

Introduction

Strategy

Project Management

Design of Products and Services

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Process Design and Analysis

Six Sigma Quality

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters