Question 1

What type of goal does the statement "Well,you don't have to be so nasty about it" most likely reflect?

Accepted Answer

A) Relational 
B) Prospective 
C) Retrospective 
D) Identity 
E) Transactive 
A) Relational 
B) Prospective 
C) Retrospective 
D) Identity 
E) Transactive D

Question 2

Transactive goals develop:

Accepted Answer

A) during conflict episodes rather than before or after. 
B) after conflict episodes rather than before or during the episodes. 
C) before conflict episodes rather than during or after. 
D) whenever there is the possibility of transforming the relationship. 
E) only when transactional communication takes place. 
A) during conflict episodes rather than before or after. 
B) after conflict episodes rather than before or during the episodes. 
C) before conflict episodes rather than during or after. 
D) whenever there is the possibility of transforming the relationship. 
E) only when transactional communication takes place. A

Question 3

In a conflict situation between you and another person,if you work to reach your own goal while simultaneously trying to please the other person,you are upholding which of the following statements on the author's checklist for "good goals"?

Accepted Answer

A) Short-,medium-,and long-range issues are addressed. 
B) Goals are behaviorally specific. 
C) Statements orient toward the present and the future. 
D) Goals recognize interdependence. 
E) Collaborative goals recognize an ongoing process. 
A) Short-,medium-,and long-range issues are addressed. 
B) Goals are behaviorally specific. 
C) Statements orient toward the present and the future. 
D) Goals recognize interdependence. 
E) Collaborative goals recognize an ongoing process. D

Question 4

A newlywed couple was having trouble resolving their marital disputes.The husband felt like he was trying to solve all the problems because his wife would not take him seriously during their discussions and would do something else like cleaning dishes.So,they decided that they would have a "meeting" to discuss issues whenever they arose.The meeting would be at a time where they would shut out all distractions and discuss the situation until they find a solution.What is the paramount goal in this situation?

Accepted Answer

A) Topic 
B) Relationship 
C) Identity 
D) Process 
E) All of the answers are correct. 
A) Topic 
B) Relationship 
C) Identity 
D) Process 
E) All of the answers are correct.

Question 5

"Good" conflict goals remain steadfast-they do not change before,during, or after a conflict.

Accepted Answer

A) True 
 B)False

Question 6

Differing relational goals lead people into conflict just as differing topics do.

Accepted Answer

A) True 
 B)False

Question 7

Identity conflicts are easy to identify.

Accepted Answer

A) True 
 B)False

Question 8

Steve and Bonnie disagree on how to spend the money they received from their tax refund.Steve wants to take the family on a trip to Seattle,but Bonnie wants to save it for a rainy day.What type of goal does this conflict interaction represent?

Accepted Answer

A) Process 
B) Topic 
C) Identity 
D) Relational 
E) Facework 
A) Process 
B) Topic 
C) Identity 
D) Relational 
E) Facework

Question 9

If you feel excluded from making an important decision,the element of TRIP you are most likely concerned with is the process goal.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following are considered to be the "drivers" of disputes?

Accepted Answer

A) Topic and relationship 
B) Relationship and identity 
C) Identity and process 
D) Process and topic 
E) Topic and identity 
A) Topic and relationship 
B) Relationship and identity 
C) Identity and process 
D) Process and topic 
E) Topic and identity

Question 11

Retrospective goals are the ones that:

Accepted Answer

A) annoy our conflict partners the most. 
B) are emergent and understood most when the crisis has passed. 
C) give us a sense of clarity of the implications of a conflict when we look back on it. 
D) we come into a conflict hoping to accomplish. 
E) we have had for years with respect to a given topic. 
A) annoy our conflict partners the most. 
B) are emergent and understood most when the crisis has passed. 
C) give us a sense of clarity of the implications of a conflict when we look back on it. 
D) we come into a conflict hoping to accomplish. 
E) we have had for years with respect to a given topic.

Question 12

Tyler is a young,naturally gifted athlete.Unfortunately,his work ethic does not match his talent.When he finished sixth in a competition rather than his expected first or second place,he spent a great deal of time and energy telling people how the judges were biased against him.Tyler is using which of the following face-saving strategies?

Accepted Answer

A) Refusing to step back from a position 
B) Claiming unjust intimidation 
C) Suppressing conflict issues 
D) Helping others increase their self-esteem 
E) Avoiding giving directives 
A) Refusing to step back from a position 
B) Claiming unjust intimidation 
C) Suppressing conflict issues 
D) Helping others increase their self-esteem 
E) Avoiding giving directives

Question 13

Which of the following is not true about the nature of overlapping TRIP goals?

Accepted Answer

A) Interests overlap with each other and differ in primacy. 
B) Identity and relationship issues underlie topic and process issues. 
C) In a serious dispute,content-only solutions are typically the most satisfying. 
D) Conflict parties often specialize in one kind of goal. 
E) Goals may emerge in a different form. 
A) Interests overlap with each other and differ in primacy. 
B) Identity and relationship issues underlie topic and process issues. 
C) In a serious dispute,content-only solutions are typically the most satisfying. 
D) Conflict parties often specialize in one kind of goal. 
E) Goals may emerge in a different form.

Question 14

Which of the following statements is not true about relational issues and identity?

Accepted Answer

A) Identity issues do not affect relational messages. 
B) Every statement carries a relational message. 
C) We each translate or interpret relational messages differently. 
D) Relational interests carry more urgency than topic interests. 
E) Our relational interests are triggered in reaction to another person's behavior. 
A) Identity issues do not affect relational messages. 
B) Every statement carries a relational message. 
C) We each translate or interpret relational messages differently. 
D) Relational interests carry more urgency than topic interests. 
E) Our relational interests are triggered in reaction to another person's behavior.

Question 15

Arguing with your parents about what time you are supposed to be home is an example of the relationship element of TRIP.

Accepted Answer

A) True 
 B)False

Question 16

Relationship goals refer to those that answer which of the following questions?

Accepted Answer

A) "What do we want?" 
B) "Who are we to each other?" 
C) "Who am I in this interaction?" 
D) "What communication process will be used?" 
E) "How do others define our relationship?" 
A) "What do we want?" 
B) "Who are we to each other?" 
C) "Who am I in this interaction?" 
D) "What communication process will be used?" 
E) "How do others define our relationship?"

Question 17

Arguing over what music to listen to is primarily concerned with the relational goal.

Accepted Answer

A) True 
 B)False

Question 18

Large public meetings are arenas for process conflict.

Accepted Answer

A) True 
 B)False

Question 19

The goals one has for the outcome of a conflict prior to actively engaging in it are called "prospective" goals.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following represents an attempt to save face in a conflict?

Accepted Answer

A) A person refuses support from outside parties when he or she feels unjustly treated. 
B) A person de-escalates a conflict situation because he or she has high self-esteem. 
C) A person acknowledges that a conflict exists over which he or she does not have complete control. 
D) A person involved in a conflict focuses more on topic goals than relational or identity goals. 
E) A person who no longer feels comfortable with an earlier position chooses to stay with it,even in light of new information. 
A) A person refuses support from outside parties when he or she feels unjustly treated. 
B) A person de-escalates a conflict situation because he or she has high self-esteem. 
C) A person acknowledges that a conflict exists over which he or she does not have complete control. 
D) A person involved in a conflict focuses more on topic goals than relational or identity goals. 
E) A person who no longer feels comfortable with an earlier position chooses to stay with it,even in light of new information.

What type of goal does the statement "Well,you don't have to be so nasty about it" most likely reflect?

Transactive goals develop:

In a conflict situation between you and another person,if you work to reach your own goal while simultaneously trying to please the other person,you are upholding which of the following statements on the author's checklist for "good goals"?

"Good" conflict goals remain steadfast-they do not change before,during, or after a conflict.

Differing relational goals lead people into conflict just as differing topics do.

Identity conflicts are easy to identify.

Steve and Bonnie disagree on how to spend the money they received from their tax refund.Steve wants to take the family on a trip to Seattle,but Bonnie wants to save it for a rainy day.What type of goal does this conflict interaction represent?

If you feel excluded from making an important decision,the element of TRIP you are most likely concerned with is the process goal.

Which of the following are considered to be the "drivers" of disputes?

Retrospective goals are the ones that:

Which of the following is not true about the nature of overlapping TRIP goals?

Which of the following statements is not true about relational issues and identity?

Arguing with your parents about what time you are supposed to be home is an example of the relationship element of TRIP.

Relationship goals refer to those that answer which of the following questions?

Arguing over what music to listen to is primarily concerned with the relational goal.

Large public meetings are arenas for process conflict.

The goals one has for the outcome of a conflict prior to actively engaging in it are called "prospective" goals.

Which of the following represents an attempt to save face in a conflict?

The Nature of Conflict

Perspectives on Conflict

Power: The Structure of Conflict

Conflict Styles

Emotions in Conflict

Analyzing Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters

Exam 3: Interests and Goals

What type of goal does the statement "Well,you don't have to be so nasty about it" most likely reflect?

Transactive goals develop:

In a conflict situation between you and another person,if you work to reach your own goal while simultaneously trying to please the other person,you are upholding which of the following statements on the author's checklist for "good goals"?

"Good" conflict goals remain steadfast-they do not change before,during, or after a conflict.

Differing relational goals lead people into conflict just as differing topics do.

Identity conflicts are easy to identify.

Steve and Bonnie disagree on how to spend the money they received from their tax refund.Steve wants to take the family on a trip to Seattle,but Bonnie wants to save it for a rainy day.What type of goal does this conflict interaction represent?

If you feel excluded from making an important decision,the element of TRIP you are most likely concerned with is the process goal.

Which of the following are considered to be the "drivers" of disputes?

Retrospective goals are the ones that:

Which of the following is not true about the nature of overlapping TRIP goals?

Which of the following statements is not true about relational issues and identity?

Arguing with your parents about what time you are supposed to be home is an example of the relationship element of TRIP.

Relationship goals refer to those that answer which of the following questions?

Arguing over what music to listen to is primarily concerned with the relational goal.

Large public meetings are arenas for process conflict.

The goals one has for the outcome of a conflict prior to actively engaging in it are called "prospective" goals.

Which of the following represents an attempt to save face in a conflict?

The Nature of Conflict

Perspectives on Conflict

Power: The Structure of Conflict

Conflict Styles

Emotions in Conflict

Analyzing Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters