Question 1

Which of the following type of interview provides the greatest breadth and depth of potential information?

Accepted Answer

A) nonscheduled 
B) moderately scheduled 
C) highly scheduled 
D) highly scheduled standardized 
A) nonscheduled 
B) moderately scheduled 
C) highly scheduled 
D) highly scheduled standardized A

Question 2

Interview schedules can best be described as

Accepted Answer

A) open, closed, and random. 
B) inverted, selective, and data-based. 
C) nonscheduled, moderately, highly, and highly scheduled standardized. 
D) scheduled, nonscheduled, and standardized. 
A) open, closed, and random. 
B) inverted, selective, and data-based. 
C) nonscheduled, moderately, highly, and highly scheduled standardized. 
D) scheduled, nonscheduled, and standardized. C

Question 3

Rapport and orientation are often intermixed and serve the essential function of reducing relational uncertainty.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is NOT commonly an example of nonverbal closing actions?

Accepted Answer

A) taking a seat 
B) uncrossing our legs 
C) shaking hands 
D) looking at a clock 
A) taking a seat 
B) uncrossing our legs 
C) shaking hands 
D) looking at a clock

Question 5

How can you reduce relational uncertainty in the early part of an interview?

Accepted Answer

Relational uncertainty refers to the dou

Question 6

A police investigator is most likely to operate from

Accepted Answer

A) an interview outline. 
B) a moderately scheduled interview. 
C) a highly scheduled interview. 
D) a highly scheduled standardized interview. 
A) an interview outline. 
B) a moderately scheduled interview. 
C) a highly scheduled interview. 
D) a highly scheduled standardized interview.

Question 7

LaRay Barna warns that "the aura of difference is a serious stumbling block to successful intercultural communication."

Accepted Answer

A) True 
 B)False

Question 8

What question technique can serve as a closing?

Accepted Answer

A) nudging probe 
B) informational probe 
C) clearinghouse question 
D) mirror probe 
A) nudging probe 
B) informational probe 
C) clearinghouse question 
D) mirror probe

Question 9

The two-step process of the interview opening includes

Accepted Answer

A) self-introduction and opening question. 
B) rapport and opening question. 
C) rapport and orientation. 
D) greeting and opening question. 
A) self-introduction and opening question. 
B) rapport and opening question. 
C) rapport and orientation. 
D) greeting and opening question.

Question 10

Sales interviews often use which type of opening to motivate people to participate?

Accepted Answer

A) offer an incentive or reward 
B) request for advice or assistance 
C) explain how a problem was discovered 
D) summarize a problem 
A) offer an incentive or reward 
B) request for advice or assistance 
C) explain how a problem was discovered 
D) summarize a problem

Question 11

In highly scheduled interviews, probing questions, if they exist, are not planned.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following use the moderately scheduled interview?

Accepted Answer

A) journalists 
B) lawyers 
C) insurance investigators 
D) all of the above 
A) journalists 
B) lawyers 
C) insurance investigators 
D) all of the above

Question 13

A failed departure takes place when

Accepted Answer

A) a "slip of the lip" negatively affects what has taken place. 
B) an interview begins again when verbal and nonverbal signals indicate that the closing was commencing. 
C) you run into a party some time after you have said your goodbyes. 
D) you introduce a new topic during the closing. 
A) a "slip of the lip" negatively affects what has taken place. 
B) an interview begins again when verbal and nonverbal signals indicate that the closing was commencing. 
C) you run into a party some time after you have said your goodbyes. 
D) you introduce a new topic during the closing.

Question 14

A topical sequence can be described as

Accepted Answer

A) treating topics in a chronological order. 
B) following natural divisions of a topic. 
C) arranging topics according to geographical areas. 
D) treating causes and effects topically. 
A) treating topics in a chronological order. 
B) following natural divisions of a topic. 
C) arranging topics according to geographical areas. 
D) treating causes and effects topically.

Question 15

Journalists traditionally employ which topical guide?

Accepted Answer

A) how many, how long, under what circumstances, and why 
B) what, when, where, who, how, and why 
C) what happened, when did it happen, and why did it happen 
D) when, where, why 
A) how many, how long, under what circumstances, and why 
B) what, when, where, who, how, and why 
C) what happened, when did it happen, and why did it happen 
D) when, where, why

Question 16

Which of the following type of interview requires the greatest amount of pre-interview preparation?

Accepted Answer

A) nonscheduled 
B) moderately scheduled 
C) highly scheduled 
D) highly scheduled standardized 
A) nonscheduled 
B) moderately scheduled 
C) highly scheduled 
D) highly scheduled standardized

Question 17

People in other cultures may not understand "we'll call you" as a closing.

Accepted Answer

A) True 
 B)False

Question 18

What are the essential functions of openings in interviews?

Accepted Answer

Openings in interviews serve several ess

Question 19

The law of primacy suggests that people recall the last thing said or done in an interview.

Accepted Answer

A) True 
 B)False

Question 20

It is not wise to use more than one outline sequence in an interview.

Accepted Answer

A) True 
 B)False

Which of the following type of interview provides the greatest breadth and depth of potential information?

Interview schedules can best be described as

Rapport and orientation are often intermixed and serve the essential function of reducing relational uncertainty.

Which of the following is NOT commonly an example of nonverbal closing actions?

How can you reduce relational uncertainty in the early part of an interview?

A police investigator is most likely to operate from

LaRay Barna warns that "the aura of difference is a serious stumbling block to successful intercultural communication."

What question technique can serve as a closing?

The two-step process of the interview opening includes

Sales interviews often use which type of opening to motivate people to participate?

In highly scheduled interviews, probing questions, if they exist, are not planned.

Which of the following use the moderately scheduled interview?

A failed departure takes place when

A topical sequence can be described as

Journalists traditionally employ which topical guide?

Which of the following type of interview requires the greatest amount of pre-interview preparation?

People in other cultures may not understand "we'll call you" as a closing.

What are the essential functions of openings in interviews?

The law of primacy suggests that people recall the last thing said or done in an interview.

It is not wise to use more than one outline sequence in an interview.

An Introduction to Interviewing

An Interpersonal Communication Process

Questions and Their Uses

The Informational Interview

The Survey Interview

The Recruiting Interview

The Employment Interview

The Performance Interview

The Persuasive Interview

The Counseling Interview

The Health Care Intervie

Filters

Exam 4: Structuring the Interview

Which of the following type of interview provides the greatest breadth and depth of potential information?

Interview schedules can best be described as

Rapport and orientation are often intermixed and serve the essential function of reducing relational uncertainty.

Which of the following is NOT commonly an example of nonverbal closing actions?

How can you reduce relational uncertainty in the early part of an interview?

A police investigator is most likely to operate from

LaRay Barna warns that "the aura of difference is a serious stumbling block to successful intercultural communication."

What question technique can serve as a closing?

The two-step process of the interview opening includes

Sales interviews often use which type of opening to motivate people to participate?

In highly scheduled interviews, probing questions, if they exist, are not planned.

Which of the following use the moderately scheduled interview?

A failed departure takes place when

A topical sequence can be described as

Journalists traditionally employ which topical guide?

Which of the following type of interview requires the greatest amount of pre-interview preparation?

People in other cultures may not understand "we'll call you" as a closing.

What are the essential functions of openings in interviews?

The law of primacy suggests that people recall the last thing said or done in an interview.

It is not wise to use more than one outline sequence in an interview.

An Introduction to Interviewing

An Interpersonal Communication Process

Questions and Their Uses

The Informational Interview

The Survey Interview

The Recruiting Interview

The Employment Interview

The Performance Interview

The Persuasive Interview

The Counseling Interview

The Health Care Intervie

Filters