Exam 2: An Interpersonal Communication Process

Self-esteem refers only to the positive feelings we associate with our self-images.

Which type of listening is primarily a method of receiving, understanding, and remembering a message as accurately and completely as possible?

Which of the following is a critical perception in the interview process?

Holidays are never good times for interviews.

Unlike most cultures, North Americans tend to begin sentences with "We."

Listening, like speaking, is a learned skill.

Which of the following is an example of typically nondirective interviews?

List four factors that may affect whether the other party changes his/her perceptions during an interview.

Develop and explain a model of the interviewing process that contains all of the essential elements of the process.

Each party may change their perceptions as the interview progresses.

Most of our educations prepare us for talking, not listening.

List four guidelines the authors give for enhancing effective use of language during interviews.

Facial expressions may be our most effective nonverbal channel.

All nonverbal behaviors are intentional acts.

Define the differences between Levels 1, 2, and 3 of interactions during interviews.

Discuss when interviewers should employ directive and nondirective approaches in interviewing.

Silence indicates which of the following?

Julia Wood found that in most contexts, women hold their own and dominate conversation.

Calling a hamburger a "quarter-pounder" as opposed to a "four-ouncer" is an example of

Men's lower-pitched voices are more credible and dynamic than women's higher-pitched voices.