Exam 9: Measuring,reporting,and Communicating CSR

Ahmed is developing a social report for his employer,a major airline company.He formulates the report around a series of checklists focusing on community,employees,customers,suppliers,environment,shareholders,and international operations.He is assessing such factors as transparency and stakeholder involvement.Ahmed is probably using the ________ Guidelines for Corporate Social Performance.

The blind pursuit of maximum profits is generally accepted to be socially irresponsible.

The social audit process is useful for evaluating past performance,but does not help with the assessment of future performance.

Beyond Grey Pinstripes is a survey outlining MBA programs' engagement in social and environmental stewardship.This program evaluates all of the following factors,except:

Program management is a sophisticated social auditing approach useful to respond to sustainability performance.

Describe the Jantzi Social Index (JSI).

Corporations following the GRI guidelines are expected to report certain standard disclosures such as: strategy and profile,economic,environmental,and social.

NBS has identified three categories of metrics that business should use to capture value: economic,social,and ethical.

Discuss the fad-and-fade scenario developed by White.

Because of the emphasis on teaching CSR,most business schools are now preparing their own CSR reports.

CSR reporting is considered important because of its relationship to reputation,stakeholder expectations,and firm profitability.

Preparation of brochures summarizing the content of a CSR report is not an adequate approach to communicating CSR performance to key stakeholders.

Compare Strandberg's CSR Lite to Deep CSR in the continuum of future commitment to CSR.

Considering White's scenarios of the future of CSR,if firms follow the fad-and-fade scenario,there will be a multiplicity of new,complex standards and guidelines which will be problematic for the corporation.

Discuss the transition-and-transformation scenario developed by White.

The drivers of corporate reputation include product quality,innovativeness,and environmental stewardship.

The Strandberg report on the future of CSR stated that ethical consumerism will become a more powerful influence on corporation decision-making.

In the Strandberg continuum of future commitment to CSR,"Deep CSR" is a business model with a mission to circumvent government CSR requirements and focus on responsiveness to complaints.

Maclean's Magazine publishes Top 50 Socially Responsible Corporations report in cooperation with Jantzi Research,and selection is based on social,environmental,and governance indicators.

Is there a definitive relationship between CSR and profitability?