Question 1

When considering the dimensions of social capital,one can be described as represented by the networks in which the relationships are embedded.It is called:

Accepted Answer

A)  Structural 
B)  Relational 
C)  Cognitive 
D)  Influence pathway 
E)  Matrix mapping 
A)  Structural 
B)  Relational 
C)  Cognitive 
D)  Influence pathway 
E)  Matrix mapping A

Question 2

There are three attributes in the stakeholder typology,power,legitimacy,and urgency.If a stakeholder possesses all three attributes they are called a _____________ stakeholder.

Accepted Answer

A)  dangerous 
B)  definitive 
C)  dominant 
D)  dependent 
E)  discretionary 
A)  dangerous 
B)  definitive 
C)  dominant 
D)  dependent 
E)  discretionary B

Question 3

Differentiate between stakeholder management and stakeholder collaboration.

Accepted Answer

Stakeholder management is usually a fragmented process,with responsibility divided between different departments; stakeholder collaboration takes an integrated approach.Stakeholder management focuses on managing relationships; stakeholder collaboration focuses on building relationships.Stakeholder management attempts to buffer the organization; stakeholder collaboration focuses on creating opportunities and mutual benefits.Stakeholder management is linked to short-term business goals; stakeholder collaboration focuses on long-term business goals.Stakeholder management has idiosyncratic implementation dependent both on the divisional interest and the personal style of the manager.Stakeholder collaboration focuses on a coherent approach driven by business goals,mission,values,and corporate strategies.

Question 4

The types of latent stakeholders include all of following,except:

Accepted Answer

A)  Dormant 
B)  Dangerous 
C)  Discretionary 
D)  Demanding 
E)  All are types of latent stakeholders. 
A)  Dormant 
B)  Dangerous 
C)  Discretionary 
D)  Demanding 
E)  All are types of latent stakeholders.

Question 5

Resource dependence applies when an organization only has one supplier to obtain one or more resources.

Accepted Answer

A) True 
 B)False

Question 6

Stakeholder management focuses on managing relationships whereas stakeholder collaboration focuses on building relationships.

Accepted Answer

A) True 
 B)False

Question 7

All corporations should involve themselves in stakeholder management.

Accepted Answer

A) True 
 B)False

Question 8

If a definitive stakeholder loses an attribute no salience exists.

Accepted Answer

A) True 
 B)False

Question 9

Effective and efficient relationships with stakeholders may provide a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 10

A chemical manufacturing plant obtains various ingredients from many suppliers.There is one rare ingredient that is only available from a single supplier.This relationship is an example of

Accepted Answer

A)  Indirect/usage (firm power). 
B)  Direct/usage (high interdependence). 
C)  Indirect/withholding (low interdependence). 
D)  Direct/withholding (stakeholder power). 
E)  None of the answers. 
A)  Indirect/usage (firm power). 
B)  Direct/usage (high interdependence). 
C)  Indirect/withholding (low interdependence). 
D)  Direct/withholding (stakeholder power). 
E)  None of the answers.

Question 11

NMO Corporation has an exclusive contract with the supplier of a rare metal needed for the production of a specialized engineering process.The supplier,MTLs Inc.decides that it wants to receive more money for the material and refuses to ship.MTLs Inc.is applying a(n) _________ strategy.

Accepted Answer

A)  withholding 
B)  usage 
C)  resource dependence 
D)  influence pathway 
E)  None of the answers. 
A)  withholding 
B)  usage 
C)  resource dependence 
D)  influence pathway 
E)  None of the answers.

Question 12

Legitimacy is a generalized perception that the actions of an entity are appropriate within some socially constructed system of norms.

Accepted Answer

A) True 
 B)False

Question 13

Tammy is responsible for working with a stakeholder group that is considered by many to be the ideal stakeholder.She is working with __________ stakeholder(s),according to Savage's diagnostic typology.

Accepted Answer

A)  Type 1 
B)  Type 2 
C)  Supportive 
D)  Types 1 and 2 
E)  Type 2 and supportive 
A)  Type 1 
B)  Type 2 
C)  Supportive 
D)  Types 1 and 2 
E)  Type 2 and supportive

Question 14

A proactive oil company holds a monthly town meeting to address the concerns of the community where the oil company has a drill site.At the town meeting the company shares their current events with the community and listens to their concerns.The oil company has discovered that many ideas are generated from these meetings and values the input.It has increased understanding,cooperation and coordination between the two groups as trust has been built.This is an example of

Accepted Answer

A)  Matrix mapping 
B)  Stakeholder management capability 
C)  Influence pathway 
D)  Social capital 
E)  None of the answers. 
A)  Matrix mapping 
B)  Stakeholder management capability 
C)  Influence pathway 
D)  Social capital 
E)  None of the answers.

Question 15

There are very few channels to distribute MNKY Corporation's product to rural New Brunswick.The company has therefore become dependent upon TRK Shipping to distribute its product.The only alternative shipper makes a deal with TRK Shipping to not bid down the contract price.The alternative shipper is applying a(n) ________ strategy on behalf of TRK Shipping.

Accepted Answer

A)  withholding 
B)  usage 
C)  influence pathway 
D)  withholding and influence pathway 
E)  usage and influence pathway 
A)  withholding 
B)  usage 
C)  influence pathway 
D)  withholding and influence pathway 
E)  usage and influence pathway

Question 16

The position/importance matrix is a method used to categorize stakeholders.Stakeholders who would oppose the organization's course of action and are relatively unimportant to the organization would be placed in the ________ category.

Accepted Answer

A)  low priority stakeholders 
B)  antagonistic stakeholders 
C)  supporter stakeholders 
D)  problematic stakeholders 
E)  None of the answers. 
A)  low priority stakeholders 
B)  antagonistic stakeholders 
C)  supporter stakeholders 
D)  problematic stakeholders 
E)  None of the answers.

Question 17

Benefits of social capital and business value creation include all of the following,except:

Accepted Answer

A)  New ideas from external networks 
B)  Sharing of information 
C)  Work collaboration 
D)  Contributions to the community 
E)  Lessening of debts to unions 
A)  New ideas from external networks 
B)  Sharing of information 
C)  Work collaboration 
D)  Contributions to the community 
E)  Lessening of debts to unions

Question 18

Future generations affected by the effects of an oil company drilling at an environmentally sensitive location are _________ stakeholders and are therefore _____.

Accepted Answer

A)  dormant; latent 
B)  definitive; definitive 
C)  discretionary; definitive 
D)  discretionary; latent 
E)  dormant; definitive 
A)  dormant; latent 
B)  definitive; definitive 
C)  discretionary; definitive 
D)  discretionary; latent 
E)  dormant; definitive

Question 19

Wearebig is a large department store chain and is planning to open a new store in a city in southern Manitoba.The location was chosen because the city's size should provide an excellent customer base for the store.Residents of a small,neighboring town are excited that the store will be open and plan to shop there as well.The residents of the small town are most probably __________ stakeholders and Wearebig should adopt a strategy to ____________.

Accepted Answer

A)  supportive; provide information to reinforce this position 
B)  low priority; provide information to reinforce this position 
C)  supportive; promote their involvement with other supporters 
D)  low priority; promote their involvement with supporters 
E)  None of the answers. 
A)  supportive; provide information to reinforce this position 
B)  low priority; provide information to reinforce this position 
C)  supportive; promote their involvement with other supporters 
D)  low priority; promote their involvement with supporters 
E)  None of the answers.

Question 20

Stakeholder collaboration is also referred to as stakeholder engagement in the academic literature and in corporate reports.

Accepted Answer

A) True 
 B)False

When considering the dimensions of social capital,one can be described as represented by the networks in which the relationships are embedded.It is called:

There are three attributes in the stakeholder typology,power,legitimacy,and urgency.If a stakeholder possesses all three attributes they are called a _____________ stakeholder.

Differentiate between stakeholder management and stakeholder collaboration.

The types of latent stakeholders include all of following,except:

Resource dependence applies when an organization only has one supplier to obtain one or more resources.

Stakeholder management focuses on managing relationships whereas stakeholder collaboration focuses on building relationships.

All corporations should involve themselves in stakeholder management.

If a definitive stakeholder loses an attribute no salience exists.

Effective and efficient relationships with stakeholders may provide a competitive advantage.

A chemical manufacturing plant obtains various ingredients from many suppliers.There is one rare ingredient that is only available from a single supplier.This relationship is an example of

NMO Corporation has an exclusive contract with the supplier of a rare metal needed for the production of a specialized engineering process.The supplier,MTLs Inc.decides that it wants to receive more money for the material and refuses to ship.MTLs Inc.is applying a(n) _________ strategy.

Legitimacy is a generalized perception that the actions of an entity are appropriate within some socially constructed system of norms.

Tammy is responsible for working with a stakeholder group that is considered by many to be the ideal stakeholder.She is working with __________ stakeholder(s),according to Savage's diagnostic typology.

The position/importance matrix is a method used to categorize stakeholders.Stakeholders who would oppose the organization's course of action and are relatively unimportant to the organization would be placed in the ________ category.

Benefits of social capital and business value creation include all of the following,except:

Future generations affected by the effects of an oil company drilling at an environmentally sensitive location are _____ stakeholders and are therefore _.

Stakeholder collaboration is also referred to as stakeholder engagement in the academic literature and in corporate reports.

The Relationship Between Business and Society

Ethics and Capitalism

Identifying Stakeholders and Issues

Ethics of Business: The Theoretical Basis

Ethics of Business: Management and Leadership

Corporate Social Responsibility: The Concept

Corporate Social Responsibility: In Practice

Measuring,reporting,and Communicating CSR

Regulating Business Ethics and Responsibilities

Responsible Ownership and Governance

Ethics and Responsibilities in the Workplace and Marketplace

Civil Society Stakeholders

The Environment and Business Responsibilities

Globalization and Business Responsibilities

The Socialization of Capitalism

Filters

Exam 4: Stakeholder and Issue Analysis

When considering the dimensions of social capital,one can be described as represented by the networks in which the relationships are embedded.It is called:

There are three attributes in the stakeholder typology,power,legitimacy,and urgency.If a stakeholder possesses all three attributes they are called a _____________ stakeholder.

Differentiate between stakeholder management and stakeholder collaboration.

The types of latent stakeholders include all of following,except:

Resource dependence applies when an organization only has one supplier to obtain one or more resources.

Stakeholder management focuses on managing relationships whereas stakeholder collaboration focuses on building relationships.

All corporations should involve themselves in stakeholder management.

If a definitive stakeholder loses an attribute no salience exists.

Effective and efficient relationships with stakeholders may provide a competitive advantage.

A chemical manufacturing plant obtains various ingredients from many suppliers.There is one rare ingredient that is only available from a single supplier.This relationship is an example of

NMO Corporation has an exclusive contract with the supplier of a rare metal needed for the production of a specialized engineering process.The supplier,MTLs Inc.decides that it wants to receive more money for the material and refuses to ship.MTLs Inc.is applying a(n) _________ strategy.

Legitimacy is a generalized perception that the actions of an entity are appropriate within some socially constructed system of norms.

Tammy is responsible for working with a stakeholder group that is considered by many to be the ideal stakeholder.She is working with __________ stakeholder(s),according to Savage's diagnostic typology.

The position/importance matrix is a method used to categorize stakeholders.Stakeholders who would oppose the organization's course of action and are relatively unimportant to the organization would be placed in the ________ category.

Benefits of social capital and business value creation include all of the following,except:

Future generations affected by the effects of an oil company drilling at an environmentally sensitive location are _________ stakeholders and are therefore _____.

Stakeholder collaboration is also referred to as stakeholder engagement in the academic literature and in corporate reports.

The Relationship Between Business and Society

Ethics and Capitalism

Identifying Stakeholders and Issues

Ethics of Business: The Theoretical Basis

Ethics of Business: Management and Leadership

Corporate Social Responsibility: The Concept

Corporate Social Responsibility: In Practice

Measuring,reporting,and Communicating CSR

Regulating Business Ethics and Responsibilities

Responsible Ownership and Governance

Ethics and Responsibilities in the Workplace and Marketplace

Civil Society Stakeholders

The Environment and Business Responsibilities

Globalization and Business Responsibilities

The Socialization of Capitalism

Filters

Future generations affected by the effects of an oil company drilling at an environmentally sensitive location are _____ stakeholders and are therefore _.