Exam 20: Introduction to Systems Development and Systems Analysis

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In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

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D

What report serves as a repository of data from which systems designers can draw information?

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C

Identify the individuals who make up the project development team and describe the team's purpose.

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The project development team includes systems specialists,managers,accountants,internal auditors,and users.The project development team's duties include planning each project,monitoring it to ensure timely and cost-effective implementation,properly introducing changes after considering the human element,and communication with the top management and the steering committee at all steps in the process.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team determined that the project's objectives can be best accomplished by upgrading the existing system.

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Describe the importance of the master plan in systems development.

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External parties may need to participate in an organization's systems development and analysis process.

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Dysfunctional employee behavior in response to implementation of a new computerized information system is likely to be the result of

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Who is responsible for planning and monitoring a project to ensure timely and cost-effective completion?

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A consideration of whether an organization's employees will use a new or revised system represents the ________ aspect of a feasibility study.

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For each of the following items,discuss which of the four data gathering methods would be most appropriate and why. a.Eliciting 300 employees' opinions on a new incentive program to replace the current bonus program. b.Identifying how the credit approval process for new customers is supposed to be conducted and by whom.

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PERT is an acronym that stands for

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Which planning technique does not show the relationships among various activities?

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Identify the behavioral problem below that arises due to users receiving an insufficient explanation of why a system must be changed.

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An effective project development team consists of

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Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path? Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

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Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the net present value criterion? Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the net present value criterion?

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________ model is the basic model used to create a framework for an economic feasibility analysis.

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The ________ method of gathering information helps to determine how a system actually works.

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Companies usually accept the project with the ________ when using the payback method to determine a project's economic feasibility.

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Identify the form of user resistance that occurs when the new system is blamed for any unpleasant occurrence.

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