Question 1

Identify the main reasons why companies change existing systems?

Accepted Answer

Changes in user needs or business needs

Question 2

Modeling of the existing system occurs during the ________ phase of systems analysis.

Accepted Answer

A)  information needs and system requirements 
B)  feasibility study 
C)  initial investigation 
D)  systems survey 
A)  information needs and system requirements 
B)  feasibility study 
C)  initial investigation 
D)  systems survey

Question 3

The ________ method of gathering information helps to determine how a system should work.

Accepted Answer

A)  interview 
B)  observation 
C)  questionnaire 
D)  system documentation 
A)  interview 
B)  observation 
C)  questionnaire 
D)  system documentation

Question 4

During ________ of systems analysis,an examination made of each development activity to define the problem to be solved.

Accepted Answer

A)  information needs and systems requirements 
B)  the feasibility study 
C)  the initial investigation 
D)  the systems survey 
A)  information needs and systems requirements 
B)  the feasibility study 
C)  the initial investigation 
D)  the systems survey

Question 5

Identify the statement below that best describes a Gantt chart.

Accepted Answer

A)  a network of arrows and nodes representing project activities 
B)  a bar chart with project activities on the left-hand side and units of time across the top 
C)  a pie chart with the size of estimated expenditures represented as slices 
D)  a scatterplot diagram with activities on the Y access and dots representing the potential expenditures of each activity 
A)  a network of arrows and nodes representing project activities 
B)  a bar chart with project activities on the left-hand side and units of time across the top 
C)  a pie chart with the size of estimated expenditures represented as slices 
D)  a scatterplot diagram with activities on the Y access and dots representing the potential expenditures of each activity

Question 6

Approximately what percentage of software development projects are cancelled before they are ever completed?

Accepted Answer

A)  70% 
B)  30% 
C)  66% 
D)  54% 
A)  70% 
B)  30% 
C)  66% 
D)  54%

Question 7

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the internal rate of return criterion?

Accepted Answer

A)  Project A 
B)  Project B 
C)  Project C 
D)  Project D 
A)  Project A 
B)  Project B 
C)  Project C 
D)  Project D

Question 8

Identify the statement below that is not a major reason companies change their information systems.

Accepted Answer

A)  in response to changes in user needs 
B)  in response to technological changes 
C)  to gain a competitive advantage 
D)  to take advantage of tax benefits 
A)  in response to changes in user needs 
B)  in response to technological changes 
C)  to gain a competitive advantage 
D)  to take advantage of tax benefits

Question 9

What role does the information systems steering committee play in the systems development process?

Accepted Answer

A)  It guides project development. 
B)  It is an executive-level group established to plan and oversee the information systems function. 
C)  It designs system controls and periodically monitors the system to verify the controls are implemented and functioning properly. 
D)  None of the descriptions above are appropriate. 
A)  It guides project development. 
B)  It is an executive-level group established to plan and oversee the information systems function. 
C)  It designs system controls and periodically monitors the system to verify the controls are implemented and functioning properly. 
D)  None of the descriptions above are appropriate.

Question 10

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Accepted Answer

A)  conceptual design 
B)  implementation and conversion 
C)  physical design 
D)  systems analysis 
A)  conceptual design 
B)  implementation and conversion 
C)  physical design 
D)  systems analysis

Question 11

The purpose of systems analysis is to

Accepted Answer

A)  identify the problem to be solved by the new (or redesigned) system and the causes of the problem in the current system. 
B)  determine design specifications for the new (or redesigned) system. 
C)  communicate information needs to consider during business process reengineering. 
D)  discover any violations of policies established by the information systems steering committee. 
A)  identify the problem to be solved by the new (or redesigned) system and the causes of the problem in the current system. 
B)  determine design specifications for the new (or redesigned) system. 
C)  communicate information needs to consider during business process reengineering. 
D)  discover any violations of policies established by the information systems steering committee.

Question 12

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

Accepted Answer

A)  deterrence. 
B)  projection. 
C)  avoidance. 
D)  aggression. 
A)  deterrence. 
B)  projection. 
C)  avoidance. 
D)  aggression.

Question 13

________ is a form of user resistance where data are erroneously entered into a system.

Accepted Answer

A)  Acceptance 
B)  Aggression 
C)  Avoidance 
D)  Aggravation 
A)  Acceptance 
B)  Aggression 
C)  Avoidance 
D)  Aggravation

Question 14

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

Accepted Answer

A)  operations and maintenance 
B)  implementation and conversion 
C)  physical design 
D)  conceptual design 
A)  operations and maintenance 
B)  implementation and conversion 
C)  physical design 
D)  conceptual design

Question 15

All of the following are benefits of planning and managing systems development except

Accepted Answer

A)  controlling costs. 
B)  ensuring systems are consistent with organizational goals. 
C)  guaranteeing that employees use the system. 
D)  aids in keeping the organization abreast of technological change. 
A)  controlling costs. 
B)  ensuring systems are consistent with organizational goals. 
C)  guaranteeing that employees use the system. 
D)  aids in keeping the organization abreast of technological change.

Question 16

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

Accepted Answer

A)  allay fears and stress new opportunities 
B)  keep the system simple and humanize it 
C)  control users' expectations 
D)  test the system 
A)  allay fears and stress new opportunities 
B)  keep the system simple and humanize it 
C)  control users' expectations 
D)  test the system

Question 17

The most important and is frequently re-analyzed part of a feasibility study is the ________ aspect.

Accepted Answer

A)  economic feasibility 
B)  operational feasibility 
C)  scheduling feasibility 
D)  technical feasibility 
A)  economic feasibility 
B)  operational feasibility 
C)  scheduling feasibility 
D)  technical feasibility

Question 18

Which method of data gathering is most likely to result in information that represents the personal biases and opinions of the person giving the information?

Accepted Answer

A)  a questionnaire 
B)  an interview 
C)  observation by the analyst 
D)  system documentation 
A)  a questionnaire 
B)  an interview 
C)  observation by the analyst 
D)  system documentation

Question 19

Which of the following is the most important and frequently analyzed aspect of a feasibility study?

Accepted Answer

A)  economic feasibility 
B)  technical feasibility 
C)  legal feasibility 
D)  operational feasibility 
A)  economic feasibility 
B)  technical feasibility 
C)  legal feasibility 
D)  operational feasibility

Question 20

Which is the best data-gathering approach to use when information must be obtained from many different people?

Accepted Answer

A)  a questionnaire 
B)  an interview 
C)  observation by the analyst 
D)  system documentation 
A)  a questionnaire 
B)  an interview 
C)  observation by the analyst 
D)  system documentation

Exam 20: Introduction to Systems Development and Systems Analysis

Identify the main reasons why companies change existing systems?

Modeling of the existing system occurs during the ________ phase of systems analysis.

The ________ method of gathering information helps to determine how a system should work.

During ________ of systems analysis,an examination made of each development activity to define the problem to be solved.

Identify the statement below that best describes a Gantt chart.

Approximately what percentage of software development projects are cancelled before they are ever completed?

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the internal rate of return criterion?

Identify the statement below that is not a major reason companies change their information systems.

What role does the information systems steering committee play in the systems development process?

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

The purpose of systems analysis is to

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

________ is a form of user resistance where data are erroneously entered into a system.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

All of the following are benefits of planning and managing systems development except

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

The most important and is frequently re-analyzed part of a feasibility study is the ________ aspect.

Which method of data gathering is most likely to result in information that represents the personal biases and opinions of the person giving the information?

Which of the following is the most important and frequently analyzed aspect of a feasibility study?

Which is the best data-gathering approach to use when information must be obtained from many different people?

Accounting Information Systems: an Overview

Overview of Transaction Processing and Enterprise Resource Planning Systems

Systems Documentation Techniques

Relational Databases

Computer Fraud

Computer Fraud and Abuse Techniques

Control and Accounting Information Systems

Controls for Information Security

Confidentiality and Privacy Controls

Processing Integrity and Availability Controls

Auditing Computer-Based Information Systems

The Revenue Cycle: Sales to Cash Collections

The Expenditure Cycle: Purchasing to Cash Disbursements

The Production Cycle

The Human Resources Management and Payroll Cycle

General Ledger and Reporting System

Database Design Using the Rea Data Model

Implementing an Rea Model in a Relational Database

Special Topics in Rea Modeling

Ais Development Strategies

Systems Design, implementation, and Operation

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