Question 1

In the SAP ERP system,a "Delivery Block" field is used to prevent the further processing of an order.

Accepted Answer

A) True 
 B)False

Question 2

In the SAP ERP system,the "contact person" screen is used to indicate the specific days and times the customer will accept deliveries.

Accepted Answer

A) True 
 B)False

Question 3

________ assessment of the sales business process will be necessary for compliance with Sarbanes-Oxley.

Accepted Answer

The answer of ________ assessment of the sales business process...

Question 4

The control of actual cash (as opposed to checks)received in the mail relies largely on direct supervision.

Accepted Answer

A) True 
 B)False

Question 5

SAP ERP features powerful database ________ capabilities.

Accepted Answer

The answer of SAP ERP features powerful database ________ capabilities....

Question 6

A turnaround document that is used to enhance internal control and promote the accuracy of incoming cash receipts is the

Accepted Answer

A)  journal voucher. 
B)  remittance advice. 
C)  bank deposit slip. 
D)  remittance list. 
A)  journal voucher. 
B)  remittance advice. 
C)  bank deposit slip. 
D)  remittance list.

Question 7

Most input used in creating a customer master record in the SAP ERP system is displayed as text and coded as alpha characters by the system.

Accepted Answer

A) True 
 B)False

Question 8

One process,which is transparent to customers and has a beneficial effect on the company's cash flow,is to

Accepted Answer

A)  implement a cycle billing plan. 
B)  factor accounts receivable. 
C)  decrease the amount of time in which customers have to pay their monthly invoices. 
D)  Answers B and C are both correct. 
A)  implement a cycle billing plan. 
B)  factor accounts receivable. 
C)  decrease the amount of time in which customers have to pay their monthly invoices. 
D)  Answers B and C are both correct.

Question 9

Auditing standard No.5 describes a bottom-up approach to selecting controls to be tested.

Accepted Answer

A) True 
 B)False

Question 10

Risk assessment of the sales business process is necessary for compliance with SOX.

Accepted Answer

A) True 
 B)False

Question 11

In the billing stage of the customer order business management process,the ERP uses much of the data from a customer's sales order to create the

Accepted Answer

A)  goods issued notice. 
B)  invoice. 
C)  delivery. 
D)  packing list. 
A)  goods issued notice. 
B)  invoice. 
C)  delivery. 
D)  packing list.

Question 12

In the SAP ERP system,a code indicating the ________ to be used must be entered in the communications section of the customer address screen.

Accepted Answer

The answer of In the SAP ERP system,a code indicating...

Question 13

It is important for the internal audit department to contact a customer directly regarding a past-due invoice.

Accepted Answer

A) True 
 B)False

Question 14

The mail room prepares a(n)________ ________ that documents payments received.

Accepted Answer

The answer of The mail room prepares a(n)________ ________ that...

Question 15

An objective of managing accounts receivable is to reduce the ________,because in collecting accounts receivable,"time is money."

Accepted Answer

The answer of An objective of managing accounts receivable is...

Question 16

________ is an information system that enables the implementation of sophisticated and flexible customer-specific and material-specific pricing procedures.

Accepted Answer

ERP
Enterp

Question 17

A sales return occurs when a customer actually returns goods that have been shipped.The departments involved with processing this transaction up to the point of issuing a credit memo are the

Accepted Answer

A)  shipping, receiving, and billing departments. 
B)  receiving, billing, and accounts receivable departments. 
C)  shipping, receiving, and credit departments. 
D)  receiving, credit, and billing departments. 
A)  shipping, receiving, and billing departments. 
B)  receiving, billing, and accounts receivable departments. 
C)  shipping, receiving, and credit departments. 
D)  receiving, credit, and billing departments.

Question 18

Which illustration is not an example of a customer audit technique?

Accepted Answer

A)  Providing a customer with a remittance advice that must be returned with payment 
B)  Pricing items at $1.00 rather than 99 cents so the customer does not expect change 
C)  Entering the customer in a prize contest if he or she calls a number and provides feedback about the purchase 
D)  All of these answers are correct. 
A)  Providing a customer with a remittance advice that must be returned with payment 
B)  Pricing items at $1.00 rather than 99 cents so the customer does not expect change 
C)  Entering the customer in a prize contest if he or she calls a number and provides feedback about the purchase 
D)  All of these answers are correct.

Question 19

A customer's hierarchy assignment must be known prior to the creation of the master record in SAP ERP.

Accepted Answer

A) True 
 B)False

Question 20

Hierarchy assignment includes a customer's

Accepted Answer

A)  distribution channel. 
B)  geographical location. 
C)  credit approval. 
D)  All of these answers are correct. 
A)  distribution channel. 
B)  geographical location. 
C)  credit approval. 
D)  All of these answers are correct.

In the SAP ERP system,a "Delivery Block" field is used to prevent the further processing of an order.

In the SAP ERP system,the "contact person" screen is used to indicate the specific days and times the customer will accept deliveries.

________ assessment of the sales business process will be necessary for compliance with Sarbanes-Oxley.

The control of actual cash (as opposed to checks)received in the mail relies largely on direct supervision.

SAP ERP features powerful database ________ capabilities.

A turnaround document that is used to enhance internal control and promote the accuracy of incoming cash receipts is the

Most input used in creating a customer master record in the SAP ERP system is displayed as text and coded as alpha characters by the system.

One process,which is transparent to customers and has a beneficial effect on the company's cash flow,is to

Auditing standard No.5 describes a bottom-up approach to selecting controls to be tested.

Risk assessment of the sales business process is necessary for compliance with SOX.

In the billing stage of the customer order business management process,the ERP uses much of the data from a customer's sales order to create the

In the SAP ERP system,a code indicating the ________ to be used must be entered in the communications section of the customer address screen.

It is important for the internal audit department to contact a customer directly regarding a past-due invoice.

The mail room prepares a(n) that documents payments received.

An objective of managing accounts receivable is to reduce the ________,because in collecting accounts receivable,"time is money."

________ is an information system that enables the implementation of sophisticated and flexible customer-specific and material-specific pricing procedures.

A sales return occurs when a customer actually returns goods that have been shipped.The departments involved with processing this transaction up to the point of issuing a credit memo are the

Which illustration is not an example of a customer audit technique?

A customer's hierarchy assignment must be known prior to the creation of the master record in SAP ERP.

Hierarchy assignment includes a customer's

Accounting Information Systems: An Overview

Systems Techniques and Documentation

Ebusiness and Ecommerce

Transaction Processing and the Internal Control Process

Fraud Examination and Fraud Management

Information Systems Security

Electronic Data Processing Systems

Procurement and Human Resources Business Processes

The Production Business Process

Systems Planning, analysis, and Design

Systems Project Management, implementation, operation, control

Data Management Concepts

Auditing Information Technology

Filters

Exam 8: Revenue Cycle Processes

In the SAP ERP system,a "Delivery Block" field is used to prevent the further processing of an order.

In the SAP ERP system,the "contact person" screen is used to indicate the specific days and times the customer will accept deliveries.

________ assessment of the sales business process will be necessary for compliance with Sarbanes-Oxley.

The control of actual cash (as opposed to checks)received in the mail relies largely on direct supervision.

SAP ERP features powerful database ________ capabilities.

A turnaround document that is used to enhance internal control and promote the accuracy of incoming cash receipts is the

Most input used in creating a customer master record in the SAP ERP system is displayed as text and coded as alpha characters by the system.

One process,which is transparent to customers and has a beneficial effect on the company's cash flow,is to

Auditing standard No.5 describes a bottom-up approach to selecting controls to be tested.

Risk assessment of the sales business process is necessary for compliance with SOX.

In the billing stage of the customer order business management process,the ERP uses much of the data from a customer's sales order to create the

In the SAP ERP system,a code indicating the ________ to be used must be entered in the communications section of the customer address screen.

It is important for the internal audit department to contact a customer directly regarding a past-due invoice.

The mail room prepares a(n)________ ________ that documents payments received.

An objective of managing accounts receivable is to reduce the ________,because in collecting accounts receivable,"time is money."

________ is an information system that enables the implementation of sophisticated and flexible customer-specific and material-specific pricing procedures.

A sales return occurs when a customer actually returns goods that have been shipped.The departments involved with processing this transaction up to the point of issuing a credit memo are the

Which illustration is not an example of a customer audit technique?

A customer's hierarchy assignment must be known prior to the creation of the master record in SAP ERP.

Hierarchy assignment includes a customer's

Accounting Information Systems: An Overview

Systems Techniques and Documentation

Ebusiness and Ecommerce

Transaction Processing and the Internal Control Process

Fraud Examination and Fraud Management

Information Systems Security

Electronic Data Processing Systems

Procurement and Human Resources Business Processes

The Production Business Process

Systems Planning, analysis, and Design

Systems Project Management, implementation, operation, control

Data Management Concepts

Auditing Information Technology

Filters

The mail room prepares a(n) that documents payments received.