Question 1

Define labor relations.What are the three main dimensions of the labor-management relationship that a global manager needs to consider?

Accepted Answer

The term labor relations refers to the p

Question 2

________ operate(s)outside the formal structure,focusing on innovation and improvement.

Accepted Answer

A)  Strategic teams 
B)  Primary groups 
C)  Parallel global virtual teams 
D)  The top management 
A)  Strategic teams 
B)  Primary groups 
C)  Parallel global virtual teams 
D)  The top management

Question 3

The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement,its environment,and its strategy.

Accepted Answer

A) True 
 B)False

Question 4

Learning patience and tolerance,realizing that managers abroad are in the minority among local people,and learning to communicate more with others and empathize with them implies that an executive has acquired considerable tolerance for ambiguity.

Accepted Answer

A) True 
 B)False

Question 5

A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects.Which of the following is one of those strategies?

Accepted Answer

A)  minimizing trial-and-error processes 
B)  drawing upon individual tolerance and self-control 
C)  linking compensation to individual achievement 
D)  keeping disparate members isolated from the core organizational processes 
A)  minimizing trial-and-error processes 
B)  drawing upon individual tolerance and self-control 
C)  linking compensation to individual achievement 
D)  keeping disparate members isolated from the core organizational processes

Question 6

IHR managers are not responsible for developing effective global management teams.

Accepted Answer

A) True 
 B)False

Question 7

________ refers to a process of negotiations between workers and managers.

Accepted Answer

A)  Picketing 
B)  Segregating 
C)  Social security 
D)  Collective bargaining 
A)  Picketing 
B)  Segregating 
C)  Social security 
D)  Collective bargaining

Question 8

The term ________ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.

Accepted Answer

A)  global management team 
B)  niche management team 
C)  virtual management team 
D)  strategic management team 
A)  global management team 
B)  niche management team 
C)  virtual management team 
D)  strategic management team

Question 9

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

Accepted Answer

A) True 
 B)False

Question 10

"The longer a person is away,the more difficult it is to get back into the swing of things." In the context of repatriation,this often leads to ________.

Accepted Answer

A)  reverse culture shock 
B)  expatriate retention 
C)  assimilation 
D)  segregation 
A)  reverse culture shock 
B)  expatriate retention 
C)  assimilation 
D)  segregation

Question 11

Effective human resource management of a company's global cadre ends with the successful repatriation of the executive into company headquarters.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a recommendation by Tung for a successful repatriation program?

Accepted Answer

A)  offering support for dealing with family issues on early returns from assignment 
B)  assigning additional professional responsibilities to the expatriate 
C)  establishing a special organizational unit for the purposes of career planning and continuing guidance for the expatriate 
D)  allowing the expatriate to choose alternate career paths 
A)  offering support for dealing with family issues on early returns from assignment 
B)  assigning additional professional responsibilities to the expatriate 
C)  establishing a special organizational unit for the purposes of career planning and continuing guidance for the expatriate 
D)  allowing the expatriate to choose alternate career paths

Question 13

Which of the following is the primary benefit for a firm that carefully manages its expatriates' careers?

Accepted Answer

A)  creating global opportunities for junior managers 
B)  retaining managers with global experience and skills 
C)  maintaining close connections with national subsidiaries 
D)  recruiting fresh college graduates for global management positions 
A)  creating global opportunities for junior managers 
B)  retaining managers with global experience and skills 
C)  maintaining close connections with national subsidiaries 
D)  recruiting fresh college graduates for global management positions

Question 14

The process through which managers and workers determine their workplace relationships is known as ________.

Accepted Answer

A)  assimilation 
B)  labor relations 
C)  collective bargaining 
D)  international human resources management 
A)  assimilation 
B)  labor relations 
C)  collective bargaining 
D)  international human resources management

Question 15

The attrition rate for expatriates is considerably lower than that of non-expatriates.

Accepted Answer

A) True 
 B)False

Question 16

________ are all about learning how to deal with a wide range of people,to adapt to their cultures through compromise,and not to be a dictator.

Accepted Answer

A)  Multiple perspectives 
B)  Tolerance levels 
C)  Technical skills 
D)  Managerial skills 
A)  Multiple perspectives 
B)  Tolerance levels 
C)  Technical skills 
D)  Managerial skills

Question 17

Which of the following refers to a force that favors global convergence?

Accepted Answer

A)  technological standardization 
B)  political ideology 
C)  social systems 
D)  national labor relations systems and traditions 
A)  technological standardization 
B)  political ideology 
C)  social systems 
D)  national labor relations systems and traditions

Question 18

Task facilitation is the ability to build teams and resolve conflicts.

Accepted Answer

A) True 
 B)False

Question 19

________ is the ability to build teams and resolve conflicts.

Accepted Answer

A)  External alignment 
B)  External vision 
C)  Task facilitation 
D)  Interpersonal facilitation 
A)  External alignment 
B)  External vision 
C)  Task facilitation 
D)  Interpersonal facilitation

Question 20

Which of the following is NOT an operational challenge for global virtual teams?

Accepted Answer

A)  organizational objectives 
B)  geographic dispersal 
C)  culture differences 
D)  technology 
A)  organizational objectives 
B)  geographic dispersal 
C)  culture differences 
D)  technology

Define labor relations.What are the three main dimensions of the labor-management relationship that a global manager needs to consider?

________ operate(s)outside the formal structure,focusing on innovation and improvement.

The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement,its environment,and its strategy.

Learning patience and tolerance,realizing that managers abroad are in the minority among local people,and learning to communicate more with others and empathize with them implies that an executive has acquired considerable tolerance for ambiguity.

A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects.Which of the following is one of those strategies?

IHR managers are not responsible for developing effective global management teams.

________ refers to a process of negotiations between workers and managers.

The term ________ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

"The longer a person is away,the more difficult it is to get back into the swing of things." In the context of repatriation,this often leads to ________.

Effective human resource management of a company's global cadre ends with the successful repatriation of the executive into company headquarters.

Which of the following is a recommendation by Tung for a successful repatriation program?

Which of the following is the primary benefit for a firm that carefully manages its expatriates' careers?

The process through which managers and workers determine their workplace relationships is known as ________.

The attrition rate for expatriates is considerably lower than that of non-expatriates.

________ are all about learning how to deal with a wide range of people,to adapt to their cultures through compromise,and not to be a dictator.

Which of the following refers to a force that favors global convergence?

Task facilitation is the ability to build teams and resolve conflicts.

________ is the ability to build teams and resolve conflicts.

Which of the following is NOT an operational challenge for global virtual teams?

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Staffing,Training,and Compensation for Global Operations

Motivating and Leading

Filters

Exam 10: Developing a Global Management Cadre

Define labor relations.What are the three main dimensions of the labor-management relationship that a global manager needs to consider?

________ operate(s)outside the formal structure,focusing on innovation and improvement.

The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement,its environment,and its strategy.

Learning patience and tolerance,realizing that managers abroad are in the minority among local people,and learning to communicate more with others and empathize with them implies that an executive has acquired considerable tolerance for ambiguity.

A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects.Which of the following is one of those strategies?

IHR managers are not responsible for developing effective global management teams.

________ refers to a process of negotiations between workers and managers.

The term ________ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

"The longer a person is away,the more difficult it is to get back into the swing of things." In the context of repatriation,this often leads to ________.

Effective human resource management of a company's global cadre ends with the successful repatriation of the executive into company headquarters.

Which of the following is a recommendation by Tung for a successful repatriation program?

Which of the following is the primary benefit for a firm that carefully manages its expatriates' careers?

The process through which managers and workers determine their workplace relationships is known as ________.

The attrition rate for expatriates is considerably lower than that of non-expatriates.

________ are all about learning how to deal with a wide range of people,to adapt to their cultures through compromise,and not to be a dictator.

Which of the following refers to a force that favors global convergence?

Task facilitation is the ability to build teams and resolve conflicts.

________ is the ability to build teams and resolve conflicts.

Which of the following is NOT an operational challenge for global virtual teams?

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Staffing,Training,and Compensation for Global Operations

Motivating and Leading

Filters