Exam 6: Information Systems Concepts

The chapter discussed four macro- and four micro-level factors to consider when selecting information technology.Suppose you have been hired as a consultant to recommend new general ledger software for a client; you have decided to conduct interviews and focus groups as part of developing your recommendation.For each factor listed below, indicate one question you would ask in the interviews/focus groups.Ensure that your questions are specific to the general ledger software. a.Need: ________________________________________________________ b.Strategic fit: ___________________________________________________ c.Personnel involvement: __________________________________________ d.Financing: _____________________________________________________ e.Cost: _________________________________________________________ f.Adaptability: ____________________________________________________ g.Training: _______________________________________________________ h.Vendor reliability: ________________________________________________

MCL Corporation recently hired a consultant to design and implement a new information system.The consultant was trying to decide whether to discard the old system all at once and put the new system in its place, or to make the transition more gradual.Which step in the systems development life cycle is the consultant dealing with?

The systems development life cycle has often been criticized because:

Fran was unhappy with her firm's transaction processing software.Which of the following tools would be most useful to her in making it better?

Raul was leading a team charged with developing a new system for budgeting.Which of the following questions is best paired with the most appropriate phase of the systems development life cycle?

Consider the following short case as you respond to the question: Robert is the president and CEO of Computer Solutions; the firm's main activity is installing enterprise resource planning software.When a client calls Robert, he does an "intake interview" where he assesses the client's needs and learns about their company.Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees.What should Robert do immediately after he completes the interviews?

Liam has developed a good process for safeguarding his company's information technology assets.He has talked about his methodology with some of his co-workers and has created a schedule for applying his process to various kinds of information technology assets.Which of the following phrases best indicates the process is repeatable, as the term is defined in the capability maturity model?

Raul was leading a team charged with developing a new system for budgeting.Immediately after the team is formed, they should proceed with:

Robert is the president and CEO of Computer Solutions; the firm's main activity is installing enterprise resource planning software.When a client calls Robert, he does an "intake interview" where he assesses the client's needs and learns about their company.Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees.Which of the following activities would serve the same purpose as intake interviews if Robert uses the systems development life cycle?

List the four macro- and four micro-level factors managers should consider when they select information technology resources based on the discussion in the text.

Which of the following statements best represents an advantage of using the systems development life cycle?