Exam 1: Managers: Key to Information Technology Results

A(n)____ employs models and analytic tools to help users gain insights into data,draw conclusions from the data,and make recommendations.

Real gains in productivity require innovations to ____.

____________________ uses IT to conduct meetings or presentations in which participants are connected via the Internet.

The ____ factor in the Unified Theory of Acceptance and Use of Technology is the belief that an organizational and technical infrastructure exists to support the system.

The ____________________ phase of the Change Management Continuum Model has the goal to make people aware of the change and why it is occurring.

Many organizations are moving from a collection of loosely linked transaction processing systems to a(n)____.

An organization with ____ suggests that some people are more concerned with the impact of the change on themselves than with how it might improve the organization.

Another form of Web conferencing is Webcasting,in which audio and video information is broadcast from the presenter to participants.

Social influence is the belief that using the system will help job performance.

Three examples of network systems are transaction processing,enterprise resource planning,and interorganizational systems.

Enterprise IT systems often require the radical redesign of fundamental work processes and the automation of new processes.

An organization with ____ suggests that some people require security and stability in their work.

Organizations typically spend one to six percent of their total revenues on IT.

IT resources are used to capture,store,process,update,and exchange information that controls valuable organizational ____________________.

____ enable a firm to meet fundamental objectives,such as increasing revenue,reducing costs,improving decision making,enhancing customer relationships,and speeding up their products' time to market.

A CFO Research Services and Deloitte Consulting study showed that managers at ____________________ percent of surveyed firms believe that their operational and financial data is not as effective as it should be for developing strategies and planning.

In a rapidly changing global business environment,managers require life-long learning and flexibility in determining their business roles and career opportunities.

Function IT can deliver results without the complements being in place,network IT allows the complements to emerge over time,and enterprise IT requires the complements to be deployed with the new technologies.

The ANSI standard is used in ____________________.

D.R.Conner developed the ___________________________________,which describes key activities that are needed to build commitment for change.