Exam 7: E-Business

It is estimated that the bursting of the dot-com bubble wiped out $1 billion in market value of technology companies from March 2000 to October 2002.

____________________ software allows a company to create an electronic catalog with search capability.

IBM defines ____ as "the transformation of key business processes through the use of Internet technologies."

A(n)____________________ list is a type of search engine result in which users are given a listing of potential Web sites based on their content and keyword relevancy.

Many implementations of EMV cards and terminals confirm the identity of the cardholder by requiring the entry of a ____ rather than signing a paper receipt.

Online retailers should devote considerable attention to minimizing returns by providing sufficient information about a product so that consumers have a clear idea of what to expect when they make a purchase.

"____________________" smart cards have a contact area on the front face of the card to interface with a payment terminal.

____________________ offers buyers the capability to buy products and services from providers around the globe,thus providing a much wider range of choices in suppliers,cost,quality,and features.

A majority of consumers expect to be able to make returns and exchanges through any channel,no matter how they bought the product,yet only ____ percent of retailers make that possible.

The direct cost-per-sale for orders taken through a Web site is higher than through more traditional means.

A secure Web site uses encryption and authentication to protect the confidentiality of Web transactions.

____________________ enables organizations and individuals to build new revenue streams,to create and enhance relationships with customers and business partners,and to improve operating efficiencies.

The ____ data security standard is a multifaceted security standard that requires retailers to implement a set of security management policies,procedures,network architecture,software design,and other critical protective measures to safeguard cardholder data.

The companies that supply parts and components are known as ____.

Credit cards are used for payment for over ____________________ percent of worldwide consumer Web purchases.

E-business is critically important to today's business.

____ is the exchange of goods and services between businesses via computer networks.

____ e-business is the exchange of goods and services among individuals,typically facilitated by a third party.

____ financial transactions are considered more secure against fraud than traditional credit card payments due to the use of advanced encryption algorithms to provide authentication of the card to the processing terminal and the transaction processing center.

A(n)___________________ resembles a credit card in size and shape,but it contains an embedded microchip that can process instructions and store data for use in various applications.